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Title Coffee Shop Office Manager
Target Location US-IL-Moline
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Moline IllinoisPHONE NUMBER AVAILABLEEMAIL AVAILABLEDedicated and versatile professional with experience in chiropractic assistance, reflexology, somatic practices, and coffee shop ownership. Skilled in office management, patient care, holistic healing, and business operations. Passionate about delivering exceptional service, creating inviting environments, and promoting wellness. Seeking a position where I can utilize my expertise to contribute to the efficient operation of a chiropractic clinic, provide holistic healing and relaxation for clients, and drive success in the coffee shop industry.Work Experience:Chiropractic Assistant and Office Manager- 2021-CurrentDr Charmain Clark Witters OfficeDavenport, IowaGreeting and assisting patients, ensuring a welcoming and comfortable environment.Schedule patient appointments, manage the clinic's calendar, and coordinate with other healthcare providers.Perform administrative tasks such as answering phones, handling correspondence, and managing patient records using electronic health records (EHR) systems.Process insurance claims, verify patient insurance coverage, and assist patients with billing inquiries.Assist chiropractor with patient examinations, therapies, and procedures as needed.Maintain cleanliness and organization of the clinic, including treatment rooms, waiting areas, and front desk.Reflexology & Somatic Practices  2017- CurrentTriple Rooted WellnessMoline, IllinoisPerform reflexology sessions for clients, applying pressure to specific points on the hands, feet, and ears to promote relaxation, alleviate stress, and stimulate the body's natural healing process.Conduct somatic movement sessions, guiding clients through gentle exercises and movements to release tension, improve posture, and enhance body awareness.Develop customized treatment plans based on clients' individual needs and goals, incorporating a holistic approach to health and wellness.Educate clients about the benefits of reflexology and somatic practices, providing lifestyle recommendations to support their overall well-being.Maintain accurate client records, including session notes, progress assessments, and client feedback.Collaborate with other wellness professionals, such as massage therapists, acupuncturists, and chiropractors, to provide comprehensive care for clients.Owner and Operator  2013-2020Brewed AwakeningsMoline, IllinoisManaged day-to-day operations of a busy coffee shop location, overseeing staff scheduling, inventory control, and customer service initiatives.Created a welcoming and aesthetically pleasing atmosphere in the coffee shop, focusing on interior design, decor, and ambiance to attract and retain customers.Designed a diverse menu of coffee beverages, pastries, and light fare, sourcing high-quality ingredients and collaborating with local vendors when possible.Hired, trained, and managed a team of baristas and support staff, fostering a positive work environment and promoting professional development.Monitored financial performance metrics, such as sales revenue, expenses, and profit margins, to identify areas for improvement and optimize profitability.Resolved customer complaints and inquiries promptly and professionally, striving to exceed customer expectations and enhance satisfaction.SkillsStrong business acumen with a focus on entrepreneurship, strategic planning, and financial management.Excellent leadership and team-building skills, with the ability to motivate and empower staff to achieve performance goals.Exceptional customer service skills, including active listening, problem-solving, and conflict resolution.Comprehensive knowledge of coffee industry trends, brewing techniques, and specialty coffee products.Proficient in business software applications, including point-of-sale (POS) systems, inventory management software, and Microsoft Office Suite.Creative flair for interior design, decor, and branding to create memorable and inviting coffee shop environments.Proficient in reflexology techniques, including hand, foot, and ear reflexology.Knowledgeable in somatic movement practices, such as Feldenkrais Method and Alexander Technique.Strong interpersonal and communication skills, with the ability to connect empathetically with clients.Excellent observation and assessment abilities to tailor treatments to individual client needs.Commitment to ongoing professional development and continuing education in holistic healing modalities.Written and verbal Communication skills.Customer Service.Multitasking and prioritizing.DependabilityFamiliarity with Microsoft Office.Problem-solving.ability to work under pressure.Attention to detail.Education:

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