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Click here or scroll down to respond to this candidateCandidate's Name
Phoenix, AZ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo obtain a customer service position in any industry where I can acquire new knowledge while utilizing skillset.Work ExperienceMedical AssistantThe Zion Institute-Phoenix, AZApril 2024 to Present1. Primary care2. Behavioral health services3. Total wellness programs4. Family preservation5. Black mens healthCohills Building Specialties INC-Phoenix, AZSeptember 2021 to December 2023 Monthly Inventory Making sure labels are correctly to their own company names. Communication, process, package and ship orders accurately Examine ingoing and outgoing shipments. Organize warehouse space. Inspect products for defects and damages.Wells Fargo-Tempe, AZNovember 2019 to November 2019 Review clients withdraws and transactions Review any teller for any missing withdraws or deposit Using different type of systems to review any corrections If finding any wrong errors will need to fix any errors into the system that was being used. Conduent-Tempe, AZDecember 2018 to March 2019 Processed inbound call center applications for 3-6 clients daily, provided endorsement renewals, and rewrites in and out mail, and various other administrative supports Consulted regularly with team members to achieve goals Maintained online clients database and office equipment Provided advice and processed policy changes maintain detailed and accurate Files Customer Service RepresentativeTransperfect-ArizonaAugust 2017 to August 2018 Maintained high-volume workload within a fast-paced environment Assisted an average of 550 clients weekly and consistently met performance benchmarks in all areas(speed, accuracy, and volume). Educated clients on the programs as well as navigation of the website Negotiated with suppliers to expedite product shipment and backorders Researched mote complex issues regarding delivery follow-up, order tracking shipments Processed at least 5 credit card payments daily for orders and managed accounts Medical AssistantPhoenix children clinic-Phoenix, AZFebruary 2017 to May 2017 Room patients, obtain vitals and chief complaints into health chart system Kept room and tools disinfected Learning which shots to give to patients who do and don't have AHCCCS Re-learning every medical procure giving by the doctor to patients Obtaining and finishing a fast pace of work for doctors to finish each patient Medical CoordinatorSouthWest Keys Program-Phoenix, AZSeptember 2016 to January 2017 Obtain, compile, and maintain medical files on each admission. Ensure proper daily documentation Southwest Key Program's database ETO, and ORR-UAC Portal and maintain hard copy of required documents and medical record. Maintain and review for accurate and complete list of medical supplies, prescribe medications, and over-the-counter OTC medications according to the standing orders. Dispense medication according to self-administration of medication - SAOM schedule, policies and procedures Schedule and provide transportation to clients on medical appointments with assistance from floor staff as needed.Medical AssistantMountain Park Health Center-Phoenix, AZJanuary 2016 to August 2016 Room patients, obtain vitals and chief complaints into health chart system Kept room and tools disinfected Learning which shots to give to patients who do and don't have AHCCCS Re-learning every medical procure giving by the doctor to patients Obtaining and finishing a fast pace of work for doctors to finish each patient Medical AssistantExtern White Cranes Medical Center-Tempe, AZNovember 2015 to December 2015 Training for 160-hours in both front and back office skills Room patients, obtain vitals and chief complaints, administer testosterone injections, act as a medical scribe for the doctor, translate (English/Spanish), confirm patient medications, perform drug/ strep/UA tests, and learn TraditionalChinese Medicine (TCM) cupping Check patients in, schedule appointments, perform insurance verifications and prior authorizations, comfortable working with EHR (Practice Fusion) and paper charts Participate in daily lab trainings to further develop skills and understanding of medical procedures and practicesCustomer Service/Data EntryVerizon-Tempe, AZMay 2015 to October 2015 Approved or held 1,000+ credit applications for new service and upgrades each month Applied different codes to every application to show reason for approval or hold Kept pace with the incoming faxes to be reviewed Maintained an organized work flow in a fast-paced environment; managing each customer's credit information in under two minutesEducationDiplomaBrookline College - Tempe, AZMarch 2015 to November 2015Mountain High SchoolAugust 2009 to May 2013High school diplomaSouth Mountain High SchoolAugust 2009 to May 2013Skills Patient Care Bilingual Customer service Teamwork Communication skills Appointment scheduling Vital signs EMR systems Medical receptionist Time management Medical office experience Documentation review Anatomy knowledge Medical terminology English Spanish Microsoft OfficeCertifications and LicensesCPR CertificationCertified Medical AssistantDriver's License |
