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EMAIL AVAILABLE Street Address -840-5838 https://LINKEDIN LINK AVAILABLE4+ years of Industry experience as a Business Analyst with solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, Application Design.Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes.Competent in Creating Unified Modelling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.Extensive experience in developing Use Cases, creating Screen Mock-ups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases.Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point as the lead of the Projects.Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.EXPERIENCESunTrust Bank, Maple Lawn, MDBusiness Analyst July 22 to PresentResponsibilities:Acting as liaison between the business group and IT, thereby being responsible for being the coordination of application maintenance and enhancement projects in support of AIGRM Client Services' business processes.Collaborating with SMEs, Application Support Teams and End Users to define, clarify, and document Business Requirements, Use Cases, Project Plans, Test Plans, the supporting Test Scripts, as well as performing and coordinating user testing activities.Partnering with business leaders and SMEs to understand the business needs/challenges, identify and analyze the source of business/system issues and recommend viable solutions.Conducted JAD sessions with stakeholders, Subject Matter Experts (SMEs), and end users to synchronize and update the requirements requested by the business users.Assigned tasks among development team, monitored and tracked progress of project following Agile methodologyMaintained Gitlab repositories, JIRA bug tracking system. Created custom JIRA workflows.Managed/coordinated key claims operations projects including creating and maintaining project plans and schedules from concept to final implementation.Facilitating priority meetings with stakeholders to help business understand the impact of the JIRA in prioritizing them.Interviewing end users to understand workflow, interfacing systems, dependencies, and business process documentation for an assigned project.Prepared Test plan, Test cases and Test scripts based on the functional specifications.Performed functionality testing, system testing, integration testing, regression testing, and end to end testing, unit testing, user acceptance testing, positive testing and negative testing.Conducted Walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.Perform Gap Analysis of the processes to identify and validate requirements.Responsible for assisting the Quality Assurance team to create the test plan and test cases for UAT testing.AIG Jersey City, NJBusiness AnalystFeb 20 June 22Responsibilities:Acted as a liaison between the business users and technical teams to build applications based on the business requirements.Involved in Requirements Gathering and analysis thru SDLC of an online portal to provide visibility to corporate customers on their Equity and investment positions; Created business use case scenarios, and documented system specifications with information obtained through subject matter experts, and stakeholders/steering committee meetings.Ensured that relevant UML diagrams and tools were used in all requirement documents and prepared Use Case Models, Flow Diagrams, Sequential Diagrams in MS Visio.Coordinated with SMEs in defining the business rule and decision tables for clients regarding their portfolios.Interacted with Management, System Analysts and Technical developers for successful completion of set project goals.Facilitated the weekly meeting with the review teams to continuously improve the QA process for the application development.Performed gap analysis to identify between business wants/needs and the requirements for the proposed system; maintained traceability matrix.Worked within software development methodologies to quickly achieve business process.Wrote functional and non-functional specifications, and scenarios.Designed and documented process flow of new system functionality via diagrams, screen mock ups, use case, work flows, page layouts, and site navigation maps of the web application interface.Performing Business Process modeling (BPM) by using UML Activity diagramming.Worked with developers to map data to requirements.Worked with the project manager to estimate best/worst case scenarios, tracked progress for weekly estimates of remaining work to do, conducted informal meetings as needed.Created activity and sequence diagrams to provide direction to developers.Identified and managed project risk and scope creep, and communicated project status to management.Conducted JAD sessions to communicate expectations, and managed issues.Created test plans, identified and coordinated testers, performed user acceptance testing (UAT).Performed defect tracking using QC, and ensured resolution of issues.TECHNICAL SKILLSProject Methodologies Waterfall, Rational Unified Process (RUP), Agile/ScrumBusiness Modeling Tools MS Visio, Axure RP ProRequirement Management Tools Rational Requisite Pro, JIRA, Version OneDefect Tracking Tools Quality Center, BugzillaOperating Systems UNIX, Windows 95/98/NT/2000/XP, LinuxRDBMS MS SQL Server, Oracle,Languages SQL, XML, .NET, JavaScript, JSP, J2EEBusiness Applications MS Word, Excel, PowerPoint, Outlook, SharePoint, : Python, Advanced Excel.SPSS Monday.com, Cyber -Ark, Tableau, Power BIEDUCATIONAuburn university of Montgomery Montgomery, AlabamaMS in management information system |