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Click here or scroll down to respond to this candidateCandidate's Name
Dallas, TXEMAIL AVAILABLEPHONE NUMBER AVAILABLEPursuing a challenging career position with a progressive organization which offers continuing advancement using my skills in management, sales, customer service and working with diverse group of people.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceSecurity OfficerD&L Entertainment-Dallas, TXApril 2022 to PresentWork at various venuesArea ManagerAmazon-Coppell, TXJuly 2018 to January 2022I oversaw a team of about 80 members and we sorted and Distributed all incoming freight Security Guard OfficerUnited States Security Associates-Dallas, TXNovember 2016 to July 2018Provided security and customer service for our nurses and patients at Baylor Scott White Hospital in Rowlette, TX.Bellman/ Valet ManagerHilton Lakefront Rockwall TX Dr2016 to November 2016I reorganized the entire system on how we service our guest and how and where we valet vehicles. Interviewed and hired candidates. Handled all revenue from parking fees for events. Provided excellent customer service and trained my team how to show a sense of urgency when taking care of our guests. Lead BellmanHilton Anatole-Dallas, TXMarch 2015 to December 2015Supervise and train bellmen, ensuring top quality job performance and professionalism. Create work Schedule and coordinate duties. Assist with luggage. Provide orientation of resort and escort guests to their room. Accommodate guests with transportation arrangements, restaurant reservations, and tickets to various venues. Organize all room deliveries of various gifts and periodicals. Be the first to greet all guests.BellmanHilton Anatole-Dallas, TXNovember 2012 to March 2015Deliver exemplary service to provide a great impression to the guests. Greet guests in a professional manner. Accompany guests with luggage to the room and point out location of light switches, safe, closets, etc Arrange transportation. Suggest restaurants, entertainment and give directions to specific places and events.Guest Service AgentFairfield Inn by Marriot-Dallas, TXAugust 2011 to April 2013Greet and check in all guests. Ensure any and all guests' needs are met. Give highest level of guest service, maintaining hotel standards at all times. Always have a positive and professional upbeat personality. Organize, plan ahead and manage workload. Embassy Suites, Grapevine, Texas 08/2011 - 04/2013 Concierge/DriverProvide excellent customer service. Escort incoming guests to rooms and assist with luggage. Explain room features, offer information pertaining to available services, points of interest and entertainment attractions. Pick up guests at prearranged locations. Communicate with dispatchers by radio. Store ManagerChick-fil-Frisco, TXAugust 2006 to October 2011Provided excellent customer service. Hire and train all employees. Total overall store management including: Inventory control, pay bills, payroll, scheduling and contacting vendors as needed handle on monies. Maintain food quality and speed of service. Personal TrainerL.A. Fitness-Dallas, TXAugust 2001 to August 2006Manufacturing SpecialistTexas Instruments-Dallas, TXMay 1998 to August 2001Manufacturing Specialist in semiconductor Industry Owner/Operator successful pressure washing business. Sold for profit Superior Mobile Power Wash-Tucson, AZJanuary 1993 to April 1998Restaurant and room service managerTucson Hilton East-Tucson, AZFebruary 1987 to January 1993EducationB.S. in Criminal JusticeMidwestern State University - Wichita Falls, TXDecember 1986Skills Strong customer service and management skills. I also have a class A commercial driver's license and a state of Texas Security License (10+ years) Call Center Customer Care Customer Experience Customer Service Front Desk Time Management Personal Training Valet Parking Financial Report Writing Restaurant Management Surveillance Guest Services Driving Budgeting Management Payroll CCTV Sales Employee Orientation Leadership Store Management Experience Human Resources Security Communication skills Conflict management Loss prevention Freight Intelligence experience Merchandising Class A commercial drivers license Residential construction Conflict management Security CCTV Intelligence experience Driving Guest services Customer service Store management Freight Hospital experience Leadership Supervising experience Construction Hospitality Front desk Hotel experience Budgeting Sales Financial report writing Manufacturing Human resources Merchandising Payroll Class A CDL License Microsoft OutlookCertifications and LicensesGuard CardJanuary 2024 to December 2024Ready to work. I have 30 years experience. I have a professional demeanor and a Bachelors in Criminal.JusticeDriver's LicenseApril 2020 to April 2030Class A CDLCDLCDL APassenger EndorsementAir Brake EndorsementDoubles/Triples EndorsementAssessmentsFood service: Customer situations ProficientJuly 2024Identifying and addressing customer needs in a food service setting Full results: ProficientChildcare skills ProficientJuly 2024Tests early childhood education skills and the ability to build relationships with families Full results: ProficientInterstate truck driving ProficientJuly 2024Regulations and safe driving practices for long-distance trucking Full results: ProficientSupervisory skills: Motivating & assessing employees Proficient July 2024Motivating others to achieve objectives and identifying improvements or corrective actions Full results: ProficientWork style: Reliability ProficientApril 2024Tendency to be reliable, dependable, and accountable at work Full results: ProficientSecurity guard skills ProficientDecember 2021Assessing risks, enforcing security standards, and handling complaints Full results: ProficientWorkplace safety ProficientMarch 2024Using safe practices at workFull results: ProficientCustomer service ProficientDecember 2022Identifying and resolving common customer issuesFull results: ProficientWarehouse safety ProficientJanuary 2023Using safe practices in a warehouse settingFull results: ProficientSecurity guard skills ProficientSeptember 2022Assessing risks, enforcing security standards, and handling complaints Full results: ProficientTeamwork: Interpersonal skills ProficientJuly 2024Responding to challenging team situations at workFull results: ProficientDelivery driver ProficientJanuary 2022Interpreting instructions or signs and solving problems Full results: ProficientCustomer focus & orientation ProficientDecember 2022Responding to customer situations with sensitivity Full results: ProficientManagement & leadership skills: Impact & influence Proficient December 2022Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientSales skills ProficientDecember 2022Influencing and negotiating with customersFull results: ProficientWork style: Reliability ProficientDecember 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientWork motivation ProficientMay 2021Level of motivation and discipline applied toward work Full results: ProficientWork style: Reliability ProficientDecember 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional Information Energetic, career focused professional offering successful restaurant management experience, high technology industry, as well as successful business ownership and customer service experience Work well independently or cooperatively in team efforts Skilled in customer service, operations, budgeting and financial reporting Effective communicator able to relate well to people of all cultures, economic backgrounds and professional levels |
