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Title Program Manager Team Members
Target Location US-DC-Washington
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MELANIE AVERYWashington DC Area EMAIL AVAILABLEUnited States CitizenWork Experience:BAE SYSTEMS, INTEL AND LAW ENFORCEMENT CLIENTTechnical Program Manager (January 2023  Present) Leading a team of 17 team members and ten federal employees within a digital transformation division within the Department of Homeland Security (DHS) using business strategy, technology business management, product management and portfolio management best practices. Managing P&L management and ensuring that team of employees and subcontractors meet and exceed billing numbers for the option year. Secured additional funding from the COTR and recruited and hired four new application development and data science team members for the program over a four month period. Leading a team responsible for developing a data marketplace strategy and roadmap. R for developing 22 Oracle Applications, Share Point Online, and Tableau based dashboard products for the solution development within the program and for external divisions. Building and leading an AI Innovation Lab for the division. Building technology center of expertise for 17 technically skilled contractors to encourage continuous learning and improvement. Using change management best practices to help team members to improve their interpersonal behaviors and client service delivery. Responsible for leading a team of business analysts and developers in the build out of over 37 new development and operations and maintenance products. Intellibridge, Intel Community ClientSenior Consultant (Manager level) (December 2020  October 2022) Serving as a DevSecOps and financial advisor to government leads, conducting financial and data analytics and supporting senior leadership on investment/ divestment decisions Apply strategic, technical, and financial, programming, budgeting, product development, and execution policies and procedures and dynamic data dashboards to provide transparency into portfolio and enterprise investments Identified shadow IT and overlapping IT expenditures to vendors and developed a process for improving aggregation of IT spend using technology business management and portfolio management best practices Providing continuous improvement advisory services to the IT governance and compliance processes for Cloud, Cyber, Network and Data domains at intel agency client Enabling dev-ops and IT compliance through solutions architecture for enterprise software and hardware systems Managing data calls for cyber risk management mandated by ODNI Improving FISMA reporting to close out NFRs within the enterprise Facilitating meetings with stakeholders to elicit requirements Analyzing the Agencys infrastructure and making recommendations on tools to increase efficiency in Enterprise IT Governance (EITG), and enterprise IT Investment Management(ITIM) on a $1.7B IT asset portfolio using technology business management (TBM) services Following an Agile Scrum approach to project and program management for digital transformation and investment management activities Designing financial and risk management dashboards providing data visualization and over all dynamic updates to portfolio heath based Leading a governance enablement project to improve the IT requisition review and funding process within the agency Developing branded executive briefings and training enterprise staff on improving and enabling reporting and efficiency within IT domains Leading after action reviews of Sprint release periods for multiple work streams Independent Consultant 03/2013 to PresentConfidential 20-60 Hours Per WeekWashington, DC 20005 Salary: Corporate, Nonprofit, Hourly Consulting for public affairs, strategy, financial and data analysis for commercial, federal, and nonprofit clients. Diligence monitoring for venture capital investments in the biotech, artificial intelligence, climate, and media sectors. Designing and managing multimedia communications. Performing CEO advisory services. Quality assurance and quality control support, database design and management, executive leadership reporting Creative design for websites and social media for clients Crafting language for speeches and soundbites for clients Director of Philanthropy and Public Affairs 03/2013 to 01/2019 Veterans On the Rise 20-30 Hours Per Week422 C ST, NE Washington, DC 20002 Salary: Nonprofit, Hourly Ruby Gregory, EMAIL AVAILABLEPublic Affairs: Managing public affairs for Veterans on the Rise, Inc., a government funded non-profit located in DC, MD, and VA that serves homeless veterans and veteran families.Philanthropy: Providing consulting services in the areas of philanthropy, grant writing, and strategy to Veterans on the Rise, Inc., a non-profit located in DC, MD, and VA that serves homeless veterans and veteran families. This organization has served over 500 families in the last five years, and works to provide jobs, education and housing solutions to veterans. Stakeholder Engagement: Developed relationships with over 3,000 stakeholders who care about the key issues of homeless veterans and veteran families. Cultivated stakeholder relationships with over 75 organizations who provide on-going support for veterans. KEY ACCOMPLISHMENTS: Increased funding and sponsorship of Veterans On the Rise between 2013 and 2014 by $300,000. Designed and implemented a mentoring program for veterans to transition into sustainable jobs. Raised the profile of the organization to get celebrities and other key stakeholders engaged with the cause ending homelessness in veterans. Radio One Appearances:4/25 @ 11:00 AM and 11:30 AM on "Real Talk with Dr. Ike and Tony" 5/12 @ 3:00 PM with "The Gospel Lady"5/23 @ 11:00 AM "Real Talk with Dr. Ike and Tony"6/8 @ 10:03 AM Raymond Starks Entrepreneur connection show Facebook, Twitter, Instagram Commercials to advertise VOTR Corporate Service Events Speech writing for speaking engagements at Howard University Write, produce, and star in, social media fundraising and event promotion appeals Intern 01/2016 to 04/2016The White House Internship Program 60-80 HoursPer Week1701 PENNSYLVANIA AVENUE NW Washington, DC 20005 Intern: Working in the White House Office of Public Engagement to deliver valued programming within the African American Stakeholder Portfolio. The work consists of writing memos, talking points, event agendas, planning tours, gathering news clips, and enhancing stakeholder engagement. Responsible for staffing a cohort of 15 interns deployed to staff over 120 events on the White House Complex between in the Spring of 2016. PUBLIC ENGAGEMENT MEETINGS: Meeting with key stakeholders to document issues, develop talking points, memos, event logistics, and after event follow up activities. ORAL COMMUNICATIONS: Briefed Liaison Manager weekly on teams progress by analyzing, compiling, and submitting weekly prospect reports, factual data, and evaluations on close outs of stakeholder responses.WRITTEN COMMUNICATIONS: Drafted written plans identifying goals and follow ups. Drafted over 100 correspondence per day, training materials, multi-page reports, letters of appreciation, documents, strategy maps, and agendas for strategy sessions, meetings and senior leaders. Authored policy letters, procedural checklist and plans of instructions for the strategy management programs. Drafted written reports of investigative findings citing documentary evidence, policies, and precedents relied upon in support of finding. KEY ACCOMPLISHMENTS: Planned and staffed over 100 events for a cohort of 15 interns within the Office of Public Engagement and Intergovernmental Affairs. Planned logistics, engaged key stakeholders in the execution of the White House Easter Egg Roll and Spring Garden Tour events. Maintain communications with over 1000 stakeholders for these quick turn round assignments.Communications Manager / Chief of Staff 04/2014 to 11/2014 Energy Information Administration, 40-65 Hours Per Week 1000 Independence Avenue SW Washington, DC 18017 Salary: GS-14 Per Year PROGRAM MANAGEMENT: Supported fifteen (45) practitioners to develop multimedia communications that communicated the story of the commodities tracked by Energy Information Administration. Coordinated business and policy processes that aligned stakeholder needs with the efforts of the team. Developed weekly status report that was shared with the office of the secretary.COLLABORATION AND TEAMWORK: Collaborated with multidisciplinary teams to create new course descriptors to ensure that customer service was of the highest quality and aligned with HIPPA regulations. Worked jointly with Managers and other staff to ensure that scheduling was in compliance to office policies and daily requirements. CUSTOMER SERVICE: Maintained professionalism always while providing excellent customer service during stressful times, handling situations with persistent individuals/customers. KEY ACCOMPLISHMENTS: Maintained weekly communications on the key accomplishments of the team of creatives that worked within the communications department. Responded to reporter inquiries, and justified compensation enhancements for staff whose work warranted bonuses. Planning of EIA annual conference and providing logistical support.Broadcast Journalist, Public Affairs Specialist April 09  April 15 Army National GuardWashington, DC Directed media coverage for the Commanding General of the District of Columbia National Guard. Produced, voiced, and edited footage of 100 vehicles and 100 personnel on a U.S. Marine convoy in Morocco. Covered humanitarian mission to Jamaica of the commanding general of the DC Guard in New Kingston and Montego Bay, JA. Produced video Presidential inauguration, National Day of Service events, and preparation for Inauguration Day. Received an award for producing a 100% success rate in coaching students with accents on proper broadcast voice techniques.Overview: Increased and broadened the outreach of the Army National Guard through social media and timely media placement. Enabled individuals to become members of the Armys broadcast team through proper coaching, morale building, and speech enhancement. Directed media coverage for the commanding general, and other key component cadre. EDUCATION: Master of Business Administration (MBA); Emphasis Strategy and Finance; Robert H. Smith School of Business, University of Maryland; College Park, MD; 35 Semester Hours Bachelor of Arts (BA); Economics; Completed core coursework in Engineering, Minor in Spanish, University of Virginia; Charlottesville, VA 161 Total Semester Hours ACTING CREDITS: The Joys of War lead role, the Woman University of Virginia, Helms Theater Good Morning USA, Kaniki, University of Virginia, Helms Theater Alcohol use and sharp awareness PSA actress Ft. Meade, MD, 2010 Angels, Shawnie Washington, Hope Springs, Justins Wife 2009-2013, Alfred Street Baptist Church Caya Drama Lead Actress, 2009-2011, Alfred Street Baptist Church Public Service Announcement Army National Guard: Underaged Drinking Avoidance and Military Sexual Trauma Avoidance, 2010 Numerous press conferences and video advertisements for fundraising and events for Veterans On the Rise 2013-2019CERTIFICATIONS:Harvard Business SchoolCommonwealth of VirginiaGeorgetown UniversityCambridge, MARichmond, VAWashington, DC201820142014Program for Leadership Development (ExecMBA Program)Grace E. Harris Political Leadership InstituteNonprofit Management Executive CertificateProgramPrinceton University Princeton, NJ 2016 Exec Certificate US Defense Information School Ft Meade, MD 2010 Broadcast Journalism and Multimedia CertificateProject Management Institute Washington, DC 2009 Cert. Project Management Professional Human Capital Institute Washington, DC 2013,2012Cert. Strat. Workforce Planner, Human CapitalStrat.Executive Office of the Mayor Washington, DC 2013 Grant Writing and Intermediate Grant Writing CertificatesHONORS, AWARDS AND RECOGNITIONS: Leadership Development Training, US Army(2010), Army Achievement Medals for service during a time of war in (2014). CORE COMPETENCIES: Administrative Management; Multimedia Management, Change Management, Collaboration/Teamwork; Counseling and Interviewing Skills; Customer Service; Data Gathering and Interpretation; Delivering Presentations; Equal Employment; Investigations; Oral and Written Communications; Problem-Solving; Project Management; Relationship Building; Research and Analysis; Social Service; and Training/Mentoring. TECHNICAL SKILLS: Proficient in Microsoft: Word, PowerPoint, Outlook, Access, Electronic Medical Records, Adobe Creative Sweet, and Technical Training Management Systems. ADDITIONAL INFORMATION: Strong analytical, critical thinking, and quantitative reasoning aptitude; functions methodically and meticulously in clinical, managerial and administrative environments. Demonstrate management capabilities reinforced by business administration and supervisory experience of multi-disciplinary teams in military, private, and non-profit sector. Outstanding leadership and team building strengths that generate optimum productivity and performance, coupled with the vision necessary to develop and implement successful action plans.

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