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5 ALICIA STREET  FRAMINGHAM, MA  Street Address
CELL: PHONE NUMBER AVAILABLE  E-MAIL: EMAIL AVAILABLESUMMARYSoftware Quality Assurance Engineer with expertise in functionality, compatibility, reliability, exploratory/ad hoc, load/stress, usability, installation, security, and related test methodologies. Proficient in testing web-based applications, client-server, network, multimedia, and database projects on Windows, Macintosh, and Linux; Android and iOS Mobile apps.Ten+ years of cumulative computer technology experience including user/tech support, network installation and maintenance, technical instruction, and writing.Skilled in working collaboratively with testers, developers, and team members to enhance software product quality in AGILE and waterfall environments.Holds a Non-Active Top Secret Clearance.LANGUAGES/PLATFORMS/TOOLSJavaScript, Visual Basic 6.0, SQL, MySQL, HTML ;Visual Test, WebLoad, Crystal Reports, LinkBot, WebCoast, Norton Ghost, VMware, QA Partner, SILK by Segue, QAC by SmartBear; QC/ALM by and QTP by HP; JIRA/Confluence/Zephyr.Windows XP/7/8/10/11, Linux (RedHat, CentOS), MacOS 10.X; Android Mobile, iOS Mobile.WORK EXPERIENCESenior Software Quality Assurance EngineerNetcracker Technology, Inc., Waltham, MA2017  presentConducted functional, integration, structural, regression, and load and system testing.Developed, published, and implemented test plans, wrote and maintained test cases.Supported root cause analyses, reproduced issues, and provided logs to dev teams.Experienced in testing Order Entry, Order Management, and Product Catalog systems.Documented and re-verified defects using HPQC/JIRA.Senior Software Quality Assurance EngineerDigital Guardian, Inc., Waltham, MA2015  2017Tested Data Loss Prevention Software Product including Data Visibility&Control and Advanced Threat Protection.Conducted data analysis and further testing based on Forensic Reports.Installed and tested Servers and Agents in multiOS environment.Created and executed test plans and cases based on requirements.Senior Software Quality Assurance AnalystCatalina Marketing, Inc., Boston, MA2013  2015Analyzed and tested Web-based and Mobile apps for multiple international projects.Managed SQA Lab equipment and performed hardware/software modifications.Participated in all stages of projects in an Agile environment.EDUCATIONBrandeis University, 2001Visual Basic 6.0  Certified CourseBentley College, 2000JavaScript  Certified CourseDonetsk Technical University, UkraineBS in Electrical EngineeringADDITIONAL WORK EXPERIENCESoftware Quality Assurance EngineerBooz Allen Hamilton, Inc., Westborough, MA2010  2013Conducted hands-on software testing for Web-based applications.Created, maintained, and executed manual test scripts.Software Quality Assurance EngineerQuinetiq/Foster-Miller, Waltham, MA2009  2010Developed software test procedures for military applications.Created test documents based on functional and design specifications.Software Quality Assurance EngineerProcess Software, Framingham, MA2007  2009Developed, documented, and executed test plans and test cases.Provided full-scale manual testing of client/server applications.PERSONAL DETAILSUS Citizen; Non-Active Top Secret Clearance