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Click here or scroll down to respond to this candidateCandidate's Name
Project manager/ Systems integrator - Prince FrederickPort Republic, MD Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Highly motivated, people and team oriented, self-starter, with a positive can do" attitude. Proven ability to manage, mentor, and train diverse individuals. Skilled decision maker, with ability to solve problems quickly and efficiently. Strong adaptability skills to deal with a wide range of new and different industries as well as a willingness to think out of the box", and create plans to resolve issues within any given environment. 10+ years in Customer Service related jobs, providing value added services to external and internal customers, including attitude, knowledge, technical support and quality of service in a timely manner. Osha 30 CertifiedWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceSystems Integrator / Project manager3D Tech, LLC-Indian Head, MDJune 2023 to Present Pulling low voltage cable throughout newly constructed homes Servicing residential and commercial properties for low voltage electrical issues Interface with customers as necessary to install and test equipment.. Perform small installations of CCTV/ IP cameras and access control Test, and troubleshoot Burg, Access, CCTV and Intercom systems. Program digital video recorders and network video recorders according to client needs. Diagnose Security system problems and determine faulty components. Ability to speak intelligently with network and IT personnel about IP addressing issues. Interface with customers as necessary to install and test equipment. Train customers on operation of Equipment. Perform small installations of CCTV/ IP cameras and access control Install CCTV and access control in volatile areas Install, maintain, and repair various security systems Perform inspections and surveys of commercial CCTV and access control on commercial properties Interface with customers as necessary to install and test equipment.. .Perform installations and programming of CCTV/ IP cameras and access control Moving ConsultantWorldwide Moving Systems-Waldorf, MDSeptember 2022 to May 2023Solicits transportation services or storage business from homeowners (consumers) and business establishments and estimates packing, crating, moving, and storage costs by performing the following duties. This includes interstate; local relocations; international and storage transactions, limited to the movement and storage of used household goods.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Assists and aids the Company in the prompt and efficient handling of the business of the Company. Writes orders for the Companys services within the territory authorized to be served by the Company. All such orders shall be written in strict compliance with established tariffs, other defined applicable pricing schedules, and in accordance with Company rules, regulations, and instructions. Assist Sales Manager with marketing presentations and field marketing duties as assigned. Be sensitive and respectful of clients needs and conduct a personable presence within a clients home or business. Must be comfortable entering various homes and establishments. Prepares the necessary forms in connection with the requested services, such as survey data, declarations, orders for service, bills of lading, etc., and enters such data into the administrative systems of the Company.Develops lists of prospective customers from review of publications, contacts with business organizations and associations, networking groups, and real estate agencies to include Open Houses, Broker Opens; prepares mailing to potential customers from home sales listings as needed. Meet and exceed sales revenue and task goals. Prospect to find new leads, through Cold and Warm calls and emails. Market online through social media posts and interactions with decision makers identified through social media.Assists in the identification and collection of prospective customer list, answers customer inquiries for services, provides customer support services on the phone for registered customer moves, and assists with the resolution of customer issues and complaints. Examines goods to be moved or stored, estimates cubic feet of storage or shipping space required, and prepares a proposal for the price of packing, crating, moving, shipping, and delivering household goods, machinery, or other material.(training will be given) Completes OA/DA Surveys within prescribed time.Keeps accurate and detailed records of actions taken. Delivery DriverBARMONA LOGISTICS, LLC-Waldorf, MDDecember 2021 to 2022 Use handheld device provided for routing information and follow GPS, and customer delivery requests. Use handheld device to record and update delivery progress. Report on time each day to the Waldorf warehouse location with assigned uniform attire. Be CUSTOMER FOCUSED! We strive to provide the best customer experience we can on each and every delivery and every interaction we have. Lift packages up to 50 lbs. (hand truck is provided) Work 10 plus hour shifts on a regular basis and be open to being on call as needed Comply with all safety rules and work policies Be positive and professional with other delivery associates and customers Be ready to tackle challenges and solve problems to meet customer needs Have good organizational skills and communications skills Deliver a wide variety of packages, 200+ per day, involving leaving and entering the cargo van, sometimes climbing stairs Load, unload, prepare and safely operate the cargo van in varying weather conditions (i.e. Rain/Snow/ Sun/cold) Ensure the cargo van is clean, fueled, and in good operating condition each day Complete an inspection of the cargo van before and after scheduled route Be able to operate and navigate a delivery van, weighing 10,000 lbs. or less (you do not need to provide your own vehicle)Host / CashierAreaStage at the Mead Center for American Theater-Washington, DC 2014 to 2020Bar BackResponsibilitiesMaintain the caf dining area. Help out the kitchen staff when they are overwhelmed. Assist dining guest in times of need. Provide customer service. Instruct Temp Workers the ends and out of the caf and how to provide a great experience to the customers. Cleaning dining area and caf dishes to provide a clean spotless environment. Solve problems.Car Sales ConsultantPrince Frederick Ford-Prince Frederick, MDOctober 2018 to November 2019Understand cars by studying their features and capabilities, as well as comparing and contrasting competitive modelsDevelop buyers by keeping good rapport with previous and new customers; also by suggesting trade- ins; respond to inquiries; recommend sales campaigns and promotionsQualify buyers by understanding their interests and requirements; matching requirements and interests to various models, etc.Close sales by overcoming objection(s); complete sales or purchase contracts; explain provisions; offer services, warranties and financing; collect payment and deliver automobileUpdate own job knowledge by participating in educational opportunities, attending seminars and reading professional publicationsExplore new opportunities in order to add value to job accomplishmentsFigure out customers needs by listening and asking questionsPerform walk-around with new and old customer and demonstrate features of suitable vehiclesEffectively close salesEnsure that customers understand the vehicles operating features, paperwork and warrantyEstablish and maintain follow-up system, which encourages repeat business cum referralsReport to the sales manager regarding reviews, analyses, objectives, and planned activitiesParticipates in sales meetings and training provided by the dealership and manufacturersTake pictures of Cars for Dealership websiteReview sales statistics and plan more effectively to improve sales. Car Sales ConsultantWaldorf Toyota-Waldorf, MDJuly 2018 to October 2018Understand cars by studying their features and capabilities, as well as comparing and contrasting competitive modelsDevelop buyers by keeping good rapport with previous and new customers; also by suggesting trade- ins; respond to inquiries; recommend sales campaigns and promotionsQualify buyers by understanding their interests and requirements; matching requirements and interests to various models, etc.Close sales by overcoming objection(s); complete sales or purchase contracts; explain provisions; offer services, warranties and financing; collect payment and deliver automobileUpdate own job knowledge by participating in educational opportunities, attending seminars and reading professional publicationsExplore new opportunities in order to add value to job accomplishmentsFigure out customers needs by listening and asking questionsPerform walk-around with new and old customer and demonstrate features of suitable vehiclesEffectively close salesEnsure that customers understand the vehicles operating features, paperwork and warrantyEstablish and maintain follow-up system, which encourages repeat business cum referralsReport to the sales manager regarding reviews, analyses, objectives, and planned activitiesParticipates in sales meetings and training provided by the dealership and manufacturersTake pictures of Cars for Dealership websiteReview sales statistics and plan more effectively to improve sales. Automotive Technician/MechanicValvoline Instant Oil Change-Dunkirk, MDApril 2018 to August 2018Servicing and replacing oil and air filtersAutomotive grease fittingsInspecting and replacing car lights and wipersChecking, refilling and changing oil and other vehicle fluidsRotating tiresWorking in a team atmosphere to provide quick and excellent serviceHelping customers understand their automotive needsMaintaining a clean and presentable workplaceKitchen StewardMGM National Harbor-Oxon Hill, MDAugust 2017 to March 2018Primarily Responsible for Operating and maintain cleaning equipment and tools. Also responsible for washing dishes, china ware, flatware, cutlery, crockery,kitchenvessels, sweeping and mopping floors, cleaning and detailing equipment's etc.Cabling installer/ TraineeDevine Line Communications-Port Republic, MDJune 2017 to August 2017ResponsibilitiesEstablishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and fire-suppression systems; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; coordinating with contractorsWarehouse/ DriverSouthern Maryland Kitchen Bath and Design - California January 2017 to May 2017ResponsibilitiesMaintain Warehouse. Clean bathroom and take out trash. Organize displays at the Showroom. Deliver supplies to work sites. Go to Lowe's to pick up supplies for warehouse etc. Pick up supplies from different areas. Pick up trash from worksites. Dump trash at Dump. Deliver paper work to and from Warehouse to Showroom. EducationBachelor's degree in Computer ScienceBowie State University - Bowie, MD2014 to 2014General StudiesPrince George's County Community College - Largo, MD 2010 to 2014Fullsail University - Orlando, FLJuly 2009 to December 2009High School DiplomaCrossland High School - Temple Hills, MD2006 to 2009Stanford Technical Institute (STI) - Clinton, MD2005Skills Mac (Less than 1 year) Microsoft Office (Less than 1 year) MS OFFICE (Less than 1 year) Printers (2 years) Windows 7 (Less than 1 year) Cabling Customer Service Cold Calling Hand tools Ethernet Telecommunication Power tools Data center experience Electrical experience Organizational skills Time management Leadership Schematics Field service Programmable logic controllers Automotive diagnostics Delivery driver experience Box truck Remote Access Software Troubleshooting Network Support Computer Networking LAN Oil Change Operating Systems Pricing Technical SupportCertifications and LicensesDriver's LicenseOSHA 30June 2024 to Present30 Hour Construction Safety and HealthOSHA 10Additional InformationTECHNICAL SKILLS Cabling Experience includes: Punching Down and Terminating 200 pair 100 pair etc., Cat 5, Cat 6 cable on a 110 and 66 block. I also have experience with copper and fiber setup and pulling to and from communication closet and toning, and termination within commercial dwellings. Custom wall outlet and wall mount installation experienceCOMPUTER SKILLS Software/ApplicationsWindows Vista, Windows 7, Windows XP, Microsoft Office, Fl studio, Microsoft Teams and TeamViewer HardwareMac, Dell, Accer, Printers, scanners, Hard drives, External Hard drives |
