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Click here or scroll down to respond to this candidateCandidate's Name
Street Address E Jeffrey StBaltimore, MD Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYOffice Manager / Dental Assistant/Instructor Highly skilled career professional with more than 20 years in dental services both as an educator and serving in an office with several practitioners. Proficient knowledge of Medical and Dental Terminology; Coding, Insurance claims as well as the Dentrix software. Computer skilled, managing heavy daily patient volume including telephone triage, appointment scheduling, and patient referral. Proficient in all documentation/record maintenance/paperwork to ensure accuracy and patient confidentiality. Working knowledge of Microsoft Office Suite.CREDENTIALSCertified Dental Assistant (CDA) CurrentQualified Dental Assistant (QDA) [Expanded Functions] Dental Radiation Technologist (DRT)Dental Assisting National Board Certification (DANB) CurrentCurrentCurrentEXPERIENCEDental Office Manager 2012-PresentDr. Jeffrey Greenstein, DDS/PA; Pasadena, MD Responsible for scheduling and overseeing all patient appointments and resolving conflicts Provide exceptional interaction with patients while handling multiple phone lines with a high volume of calls Handle all aspects of patient billing and resolving issues related to billing (patient and provider) Research authorizations, work with providers, and manage pended claims in a timely manner Responsible for accounts payable and receivables in a $2 million practice Process insurance claims and settle insurance related issues Oversee and manage 5 employees to include weekly schedules, vacation requests and initial disciplinary discussions Provide on-the-job training to all new office employees Maintain credentialing for all dentists in the practice Develop cost estimates for patient out-of-pocket treatments Accountable for all book-keeping and daily deposits Perform other office duties as assigned by manager/owner Dental Assisting Instructor 2010-2012Fortis Institute (Formerly Medix School); Towson, MD Prepared syllabi and lesson plans Proficient in the Microsoft Office Suite; used PowerPoint to develop daily course material and Word to assist students in writing their resumes Instructed students in all aspects of dental assisting Trained students for state board exams with a Tutored and mentored students as necessary Maintained all lab equipment per state standards Certified students in CPR and Blood Pressure Developed and maintained a structured learning environment Dental Assistant 2003-2010Dr. Jeffrey Greenstein, DDS/PA; Pasadena, MD Provided excellent patient care and service Composed patient charts and reviewed peer charts for accuracy Maintained inventory and all office logistics Took digital radiographs and film Performed infection control including disinfection, sterilization, line maintenance and biological monitoring Assisted with four-handed dentistry for all dental procedures Conducted lab work including pouring and trimming gypsum models, fabricating custom trays, bleaching trays and temporary splints for provisional bridges Through continued excellence, daily functions were expanded to include packing gingival retraction cord, making aluminum, acrylic, and self-cure composite temporaries, placing rubber dams and matrix bands, taking alginate impressions and bite registrations and suture removal EDUCATIONBaltimore City Community College Prerequisites completed for dental hygiene Received Citation of Distinguished ScholarMedix School; Towson, MD Awarded Alpha Beta Kappa |
