Candidate Information Title Medical Records Receptionist Target Location US-FL-Tampa Email Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Natalie R.AlvaradoProfessional SummaryI am currently looking for a role in a company where my multifaceted administrative skills with background in mostly healthcare as well as in the finance industry can be used to its potential. I work well in high-pressure settings with minimal supervision in both leadership and team roles.ExperienceMarch 2022- July 2024Medical Receptionist  Family Health Center of SWFL / Cape Coral, FLGreeting visitors and patients, determining their needs, checking appointments and directing persons accordingly in a quickly and continuously moving pediatric practiceAnswering questions and providing information directly to person or on telephone, based on knowledge of our center, department, policies, procedures and regulationsSecuring all necessary information and documents including sign-in sheets, obtaining medical chart, encounter form, etc.Answering telephone calls using proper protocol along with scheduling patients' appointments and notifying patients of any changes in appointmentsVerifying insurance and eligibility status for all patients before appointments as well as changing assigned primary care providers to guarantee payment from insurance companiesUtilizing electronic health record system to enter, retrieve and document patient information, clinical tasks, communication with doctors and staff accurately and efficientlyOctober 2019 July 2020Administrative Assistant  Schlager Schlager & Levin/ Ft. Myers, FLGreeting and assisting clients, answering and fielding phone calls, scheduling and confirming appointments for clients and wholesalers, as well as managing the day-today calendar for three financial advisorsOrganizing and maintaining pertinent information in client, vendor, and wholesaler files, developing spreadsheet reports, and scanning of legal and tax documents, account applications, policies, and service formsProcessing incoming and outgoing mailCreating a client list for events and marketingOrdering office supplies and preparing new client policies for deliveryMarch 2013  July 2017Medical Records Supervisor  Internal Medicine Associates/ Ft. Myers, FLResponsible for supervising, hiring, evaluating and training of all medical records personnel in a large multi-specialty medical practice of 25+ physiciansOverseeing and work together with staff importing documents through electronic fax systemsProcessing incoming and outgoing medical records requests, and completing all tasks with proper documentation in the PHI while meeting daily deadline to keep department operating ineffective mannerAssisting with establishing policies and procedures for the distribution of private health information while practicing HIPAA complianceReporting and documenting any HIPAA disclosure and/or breaches appropriately for proper health care operationsWorking daily to reduce overhead expenses as well as strive to improve the quality of the patient care and services provided by the department and offices at IMA as a wholeOctober 2007-March 2013Customer Service Representative  Lee Physicians Group/ Ft. Myers, FLOperations of medical records department for large, fast past medical practice consisting of eleven providers and three locationsAssisting in the transition from paper to EMR through the abstraction of medical records data entry into EpicObtaining and releasing of patient medical information to provide quality customer service for the patientsChecking patients in and out of office, verifying and updating insurance information.Working in the phone room taking messages for doctors and staff, along with scheduling confirming appointments for new and existing patients, providing an excellent customer experienceNovember 2006- September 2007Purchasing Agent  Permasteelisa CS/ Miami, FLProcessing purchase orders for company projectsSending all Non-Conformity Reports out to involved vendorsSubmitting invoices in company systemsPerforming data entry for company budget systemsCoordinating work in progress with engineers for pending projects under the supervision of project managersEducationHialeah Senior High School, Hialeah, FLHigh School DiplomaWork SkillsExperienced in Microsoft Office, MS Excel, MS PowerPoint, and MS Outlook UserEfficient and experienced in several EMR systemsBilingual: English/SpanishKnowledge of management and the health-care organization for supervising operationsKnowledge of principles and practices of personnel development to train, delegate and mentorExcellent written, oral, and communication skillsExcellent organizational skillsEnjoy and prefer working within a fast-paced environmentType: 45 WPMProfessional ReferencesNicolle Cruz / My former manager at Family Health Centers of SW FloridaPhone PHONE NUMBER AVAILABLE / Email EMAIL AVAILABLEJennifer Williams / My former manager at Internal Medicine AssociatesPhone PHONE NUMBER AVAILABLE / Email EMAIL AVAILABLEJulie Adams / My former manager at Lee Physicians GroupPhone PHONE NUMBER AVAILABLE / Email EMAIL AVAILABLEPersonal ReferenceSara OteroPhone PHONE NUMBER AVAILABLE / Email EMAIL AVAILABLE18883 Noble Caspian Dr.Lutz, FL 33558PHONE NUMBER AVAILABLENatalierosende@gmail.com