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Title It Security Customer Service
Target Location US-VA-Charlottesville
Email Available with paid plan
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Candidate's Name
(Street Address ) 806-9255  EMAIL AVAILABLE  https://LINKEDIN LINK AVAILABLESummaryI recently obtained my Security+ certification, where I independently studied foundational IT security principles. Now, I'm eager to deepen my knowledge by immersing myself in the IT security field. I'm particularly interested in advancing my skills in incident response, network security, and penetration testing.CertificationsCompTia Security+Forage MasterCard Cybersecurity Job SimulationAIG Shields Up: Cybersecurity virtual experience program on ForageSkillsPythonPacket Analysis via WiresharkIndependent LearningCustomer ServiceAttention to DetailsInterpersonal communicationInventory controlMicrosoft AzureVirtual Machine ConfigurationWindowsLinuxNGFW (Fortinet Firewall)Firewall configurationSyslogging via sentinelNetwork configurationIntrusion detectionTraffic MonitoringVMwareKali LinuxMetasploitable 2Drafted a clear and concise email to guide teams on vulnerability remediation.Utilized Python skills to write a script for ethical hacking, avoiding ransom payments by bruteforcing decryption keys.ExperienceMarch 2020 - June 2024Ace Biscuit & Barbecue, 600 Concord Ave. Charlottesville, VirginiaFOH Manager/Prep & Line Cook (Thurs-Monday) 35 hrs/weekMonitor daily/weekly salesPay attention to customer tendenciesTrained new employees and resolved operational issuesManaged daily operations and served as bar managerBuilt strong relationships with vendors and customersManaged seamless transitions between Front of House (FOH) managerial duties and Back of House (BOH) prep/line cooking responsibilitiesAugust 2017 - December 2022Old Navy, 945 Emmet St. N Charlottesville, VirginiaSales Associate - Shipment Team (Monday-Sunday) 23 hrs/weekHandled multitasking responsibilities on the sales floor and shipment teamEnhanced productivity through cohesive teamwork for shipmentUtilized problem-solving skills and maintained inventoryDemonstrate effective time managementEducationAugust 2011 - May 2015Charlottesville High School

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