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Candidate's Name  EMAIL AVAILABLEPHONE NUMBER AVAILABLEEnthusiastic and versatile professional  someone who is deeply committed to customer service! Excels in fast-paced environments, where interpersonal and communication skills are paramount. Passionate about building relationships, challenging work, and delivering results that make clients and businesses happy and successful. Education:Northglenn High School Northglenn, COMay 2009DiplomaEverest College Denver, COFebruary 2013Medical AssistantSkills and Training:Expert People/CustomerExcellent writtencommunicationExcellent verbalcommunicationSchedulingComputer SkillsAdvanced Microsoft OutlookTyping Speed of 50+ WPMOSHA CertifiedEmployment Experience:ServiceFront Desk CoordinationMedTechAdvanced Microsoft ExcelAdvanced Microsoft WordCPR CertifiedHIPPA CertifiedMedical Assistant October 2022- April 2023 Renal Hypertension Center Cardiovascular medical assistantMedical assistant in a busy cardiovascular and nephrology office. Duties include obtaining vital signs, room patients, prior authorizations, EKGs,and administrative duties.Medical assistant Oct 2021- July 2022Florida Behavioral MedicinePsychiatrist medical assistant work load consisted of paperwork, prior authorizations, injections and TMSData Entry Jan 2021- March 2021Equifax/AppleoneData Entry for unemployment claimsData Entry Jan 2020- March 2020Network Global LogisticsTransportation data entryRecruiter May 2019- August 2019Sales PartnershipsRecruiter for the American Express campaignCPA assistant Feb 2019- April 2019Williamson and CompanyAssisted accountants with tax work, filing and bookkeeping. (Temporary position for tax season)Customer Service Representative October 2018- January 2019 Cooper Heating and CoolingAnswered incoming phone calls related to heating,cooling plumbing and electrical issues and scheduled appointments with specialistsRecruiter and data entry specialist July 2018- October 2018 Bolder Staffing Inc. Broomfield, CO Performed multiple office duties for Sales Partnerships Inc, which included recruiting potential candidates for the American Express campaign, marketing, research and data entry.Recruiter February 2018- July 2018Office Team Boulder, CO Scheduled site visits for engineers working for Nexant based on location and the type of Save on Energy project. This job requires strong attention to detail and the ability to multitask.Receptionist September 2017- January 2018CWEE (non-profit) Denver, CO Answered phone calls at the front desk, setup appointments, organized Boutique, organized orientation, in charge of scheduling future appointments and in charge of inventory and billing.Customer Service September 2016- April 2017Reed Group Westminster, CO Setup specific leaves for customers and answer customers questions regarding the leave ( FMLA, Short term, maternity leave etc.) Faxed out paperwork to businesses Customer Care October 2015- August 2016Alliance Data Westminster, CO Answered incoming calls regarding new accounts for cardholder applying for in store credit cards Contacted credit bureaus, ran credit checks, and approved applications for credit cards Medical Assistant February 2014- March 2015Denver Vascular Care Center Denver, CO Assisted vascular surgeon with surgery scheduling, medical billing and coding, payments, inventory, and vitals on patients Necessary skills included great patient relations, knowledge of medical processes and terminology, multitasking Occasional travel to Swedish Medical CenterComplaint Advocate 2012  2013Urban Lending Solutions Broomfield, CO Handled escalated complaints for Bank of America Researched accounts and applications to conclude on the issue. Answered phone calls regarding complaints, performed follow up calls to ensure customer satisfaction. Wrote and distributed response letters. This job necessitated proper grammar and punctuation, customer service skills, and superb oral/written communication skills.Technical Support Associate 2011  2012CCI/ IBM Boulder, CO Seasonal position Responsible for completing assigned technical tasks for the Intuit account at IBM  Answered phone calls regarding questions about the 2011-2012 TurboTax software Extensive hardware and software knowledge, as well as tax knowledge necessary Health Outreach Specialist2011Aerotek/ WellPoint Denver, CO Made calls for members with Anthem Blue Cross and Blue Shield regarding additional wellness benefits in their health plans. Discussed additional health plan options and questions/ concerns with current coverage  Enrolled clients in wellness benefits (i.e. Access to Registered Nurses, Dietitians, Pharmacists and other health specialists) based on specific qualifying medical diagnoses and conditionsExternships:North Denver Neck and Back Pain Clinic150 Hour Externship Assisted the doctor's with several tasks including front desk work Main duties included; vital signs, B-12 injections, blood draws for allergy testing, and vibratory massage before Chiropractic adjustmentsFront Range Primary Care50 Hour Externship Primary duties included: Vitals, EKG, blood draws, injections, autoclave and cleaning instruments Assisted doctor with minor office surgery, urinalysis, throat cultures, and room patients **References are available upon request