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Click here or scroll down to respond to this candidateEthically centered Technical Program Manager, Enterprise Transformation Leader and Trainer with 20 years product development and portfolio governance, Agile-at-scale methods coaching for executives, portfolio, product, and program managers, and distributed teams in highly-regulated industry and government. Drove 2x improvements in Program Predictability metrics in government and industry by coaching team empowerment and the reservation of capacity for innovation and personal development. Established Lean Agile Centers of Excellence. Successfully implemented architecture standards in multi-vendor Scaled Agile environments at two US Government agencies. Integrated Scaled Agile delivery and Enterprise Data Quality into NIH and HHS Enterprise Program Life Cycles to ensure coverage of stage gate intents. Recognized for integrity and fearlessness in identifying and addressing risks and obstacles for Agency IT teams and across the NIHSAFe Program Consultant - Release Train Engineer - Agility Health Facilitator - JIRA Align, JIRA - Training and Coaching - Portfolio and Program Management - Agile Transformation - Servant Leader - Product Roadmap - Financial Systems - Organizational Change Mgmt - Data Governance - Kanban - DevOpsRELEVANT EXPERIENCEAgility at-scale Coach and Trainer Contractor, Agile Brains Consulting (August 2022 - )Sub-contractor for Scaled Agile, Scrum, Kanban, JIRA and JIRA Align education delivered on behalf of Cprime Learning, as well as team, program.and management coaching. Cprime internally developed curriculum delivered via Zoom and tracked via proprietary LMS.Agile Coach, Product Agility Lead VP. JPMorgan Chase Consumer & Community Banking, Feb -Aug 2022Coaching and coordination of 52 Agility Leads (Scrum and Kanban Masters) for 100 Scrum and Kanban teams inthe Data Delivery product under an implementation of Large Scale Scrum (LeSS) with Octopus CI/CD pipelines.. Migrated of teams to Kanban due to the nature of work, instability of team membership. Preparation of teams, product owners, and JIRA Projects for induction into JIRA Align. Separated due to retaliation after uncovering large-scale manipulation of Jira data by development teams and Agile leads at the direction of Engineering directors to obscure lack of progressRelease Train Engineer Contractor, Pfizer, July 2021 to Jan 2022Coaching and coordination of a 110-person international Team of Teams delivering supply chain and continuous improvement management applications supporting COVD vaccine and pharmaceutical manufacturing.Trained Lean Portfolio Management, Program and Team leaders on the use of JIRA Align for monitoring, reporting, and data maintenance using bespoke material delivered via MS Teams. Implemented genuine ART Sync ceremony to improve collaboration and transparency across the Release Train. Introduced preparatory cadence and playbook for Program Increment Planning, including celebratory elements that increased efficiency of the ceremony, along with reliability of team commitments and stakeholder satisfaction. Short-term contract to upskill existing personnel.COVID Community Response Volunteer, NYC Medical Response Corps, June 2020 to Jun 2021Agile Coach Contractor, Adaptavist, March 2020 to Sep 2020Organized SPC5 Community of Practice, Lean Agile Center of Excellence to support competencies for training and transformation advisory services. Coached development teams, product managers, and executives internally and for a major cosmetics client in SAFe and Lean Portfolio Management adoption. Trained using Scaled Agile and bespoke material delivered via Zoom. Established Gold Transformation Partner relationship with Scaled Agile, Inc. Authored SAFe Solution Whitepaper leveraging tailored JIRA for Software implementation. Developed pilot, roadmap for online remote public SAFe training offering. Trained client teams on JIRA Align. Left due to lack of actual transformation work; misrepresentations by executive management.Release Train Engineer and SAFe Trainer, Capital One, Nov 2018 to Feb 2020Coached and facilitated a Release Train of data scientists, data engineers, and product managers for the development of a machine learning application and delivery via Kubernetes CI/CD pipeline for Small Business Card. Coordinated with other Value Streams and Enterprise infrastructure teams. Delivered SAFe courses across Enterprise. Trainer for Capital One Jira Align and Agility Health adoption. Socialized Lean Portfolio Management processes, OKRs at all levels of requirements.Coached improvement in PI predictability measure from under 50% to >100% over nine months and despite 45% turnover from rotation in-out of junior members, through empowered teams, dedicated capacity for innovation and personal development, and increased communication with the Product Manager.Developed and implemented Program Increment Planning process culminating in PI Celebration and Commitment ceremony adopted by over 20 trains and pods across Capital One.Moved to all-remote Scrum and ART ceremonies November 2019 in anticipation of pandemic influenza.Agile Coach and Trainer Contractor, Randstad, April 2018 to July 2018Delivered Scaled Agile and bespoke Lean Agile curriculum to NYC-area staff of a global financial institution. Established ongoing mentoring relationships with learners, their teams and executives in Lean Portfolio Management, Trading Operations, Wealth Management. Agile Playbook content author for QA metrics and Feature development. Departed due to client insistence on using unlicensed intellectual property that placed individual certifications at-risk.Release Train Engineer, Contractor, Centers for Medicare & Medicaid, Oct. 2017-Mar 2018Coaching and delivery coaching for 105-person Agile Release Train, Sprint 0 Scrum Master for iQIES (Internet Quality Improvement Evaluation System using Bamboo CI/CD pipeline). Departed due to client demand for planning 125% capacity during PI Planning.Family Caregiver, Dec 2016-Sep 2017 and Oct 2014-Nov 2015, to oversee end-of-life care for parents.Release Train Engineer Contractor, General Services Admin., Dec 2015-Nov 2016Release Train Engineer for three Program Increments of increasing value delivery. Fostered UX-Architecture leadership of program realignment. Scrum Master for a team of solution architects, business analysts, and data architects. Agile Coach to Product Owners, Scrum masters, and core teams.Championed team re-alignment along technical capabilities boundaries, not legacy applications; adopted June.2016. Change increased business value delivery 62%, reduced dependencies 90% versus prior release.Conducted Scrum/Kanban refresher training for architecture team, GitLab DevOps team and guided Product Owners and Product Managers on discovery sessions, user story mapping sessions, and release planning.Solution Train Engineer and Enterprise Architect, Natl Heart, Lung & Blood Inst./NIH, May 2011 - Oct. 2014Day-to-day oversight of NHLBIs Enterprise Architecture services contract ($5.2M in services, $6.8M in product acquisitions FY14) delivering IT strategic planning and Portfolio Governance including enterprise transition to Agile at-scale and the AWS Government Cloud, product evaluation, technology standards development, governance support. COR Level IIDeveloped roadmaps for Agile adoption, improving Enterprise Architecture, Quality Assurance, and DevOps capabilities using GitLab CI/CD pipeline, to support the re-compete of applications development contracts.Monitored and mentored Federal staff in the performance of Product Owner and Lean Portfolio Management roles. Conducted 3-hour refresher for Product Owners as part of Release Retrospectives. Developed, led 8-hour bespoke workshop to educate federal project and program managers on Scrum, role of Product Owner, daily Scrum of Scrums in preparation for adopting Agile Delivery with the start of new contractsEstablished, operated Portfolio governance, Kanban processesProduct Manager for clinical trials genomic data extraction service co-developed with National Center for Bioinformatics to support study publication requirements upon NIH Intramural researchers.Initiated NHLBI data governance program focused on the harmonization, in partnership with National Library of Medicine, of vocabularies including MeSH, SNOMED, and ICD.Promulgated NHLBI technology standards to support increased use of open-source and COTS products, Big Data analytics and reporting capabilities, compliance with Federal INFOSEC standards NIST800-53, FISMAChampioned the adoption of Cloud solutions for NHLBI Internet and Intranet hosting, disaster recovery environments, application and project portfolio management (Innotas), source code control (GitHub), and acquisitions management (PRISM), plus an open-source LAMP stack, Drupal CMS, Talend data integration.Envisioned and produced NIH-wide quarterly IT Show & Tell to encourage collaborative acquisitions and development across ICs. Honored with Directors Award, 2014.Separated to avoid potential conflicts of interest between academic affiliation and access to pre-opportunity and pre-decision award data and decision makers.Data Governance Specialist Contractor, NIH Office of the CIO, Apr 2010 to May 2011Defined and implemented a FISMA-compliant governance model based on DAMA-DMBOK for NIH enterprise data including PHI, in collaboration with executives from throughout NIH, including the Office of the Director, the Office of Intramural Research (OIR), and the Office of Extramural Research.Scrum Coach and Proposal Manager, CGI Federal/Stanley, 2008 to 2010Collaborated with CIO Support and Software Engineering & Systems Division executives and program teams to develop responses to Federal Requests for Proposal.Led development of Stanley corporate standard for Agile Delivery of IT projects and initial Agile pilots for US Coast Guard and Internal Revenue Service.Enterprise Data Strategy and Process Advisor Contractor, FreddieMac, 2002-2007Developed playbooks for the identification of Critical Data Elements, establishment of metadata registries, data governance integration into corporate EPLC and SDLC, and management of data quality. Managed process pilots for Investments & Capital Markets division and Human Resources.Coached teams on the adoption of Unified Process and Rational tools for iterative development.Five Years Prior Experience In project management for COTS ImplementationEDUCATIONMaster of Public Health, Epidemiology, University of Maryland School of Public Health, 2016Internship with NIH Clinical Center Hospital Epidemiology Service. Monitored infection control adherence by staff during the observation and treatment of first Ebolavirus patients.Summer study abroad in Kenya: Information and Communication Technologies in Limited-Resources CommunitiesMaster of Science, Information Systems, The George Washington University School of Business, 2009A Clinical Decision Support System for Reducing Procedural Bias in Hydrocephalus TreatmentBachelor of Arts, French and History, Rice University, Houston, Texas |
