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Energetic and ReliableKennett, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceKitchen and Casier Shift LeaderKennett Bowling Lanes-Kennett, MOAugust 2020 to April 2022Responsible for overseeing fellow kitchen and cashier employees during my scheduled shifts as shift leader.Responsible for opening bowling alley and kitchen locating within the bowling alley during scheduled opening shifts. Responsible for closing during scheduled closing shifts of the bowling alley and kitchen. Responsible for maintaining the proper cash till in cash registers during scheduled shifts, responsible for making change for any cashiers scheduled during my shift, responsible for making and signing off on all cash drops made during scheduled shifts on all cash registers. Responsible for cashing up the til during my scheduled shifts. Responsible for ensuring customer satisfaction. Responsible for answering incoming calls, speaking with potential clients interested in bowling alley rentals, booking parties, and taking call in food orders for pick up or delivery. Responsible for taking food orders on pos system, fulfilling food orders properly and providing excellent food service to all food and alley patrons. Responsible for making accurate change from cash registers. Responsible for maintaining a positive and up beat work environment for all alley and kitchen employees. Responsible for the proper and safe food handling practices and treatment of kitchen equipment. Responsible for overseeing proper closing procedure of the bowling alley and kitchen during schedule closing shifts. EVS SpecialistMemorial Hospital-Shiloh, ILDecember 2017 to June 2020 Responsible for performing proper cleaning functions in assigned areas w/in the hospital grounds. Such areas may include and are not limited to any of the following: patient rooms nurses stations labs patient and visitor waiting areas X-ray/imaging rooms operating rooms. Responsible for following established schedules and using prescribed methods to include Proper use of chemicals, identifying, disposing and transporting of bio-hazardous materials. Responsible for maintaining proper knowledge and demonstrating the proper use of any and all materials, products and equipment provided to you by the EVS department to ensure a healthy, clean and safe environment with in the hospital.Assistant Banquet Hall, Bar and Kitchen ManagerKnights of Columbus-Fairview Heights, ILApril 2006 to January 2012Responsible for scheduling bar staff, banquet hall staff, and kitchen staff as well as filling any scheduling gaps that maybe encountered due to limited staff availability. Responsible for executing or assisting in weekly food and liquor orders with vendors and distributors. Responsible for receiving food and liquor orders. Responsible for assisting in ensuring compliance with liquor, gaming and associated laws and regulations. Responsible for proper and accurate keeping of vendor accounts and invoices. Responsible for assisting in the proper and accurate reconciliation of accounting for bar and hall cash registers, cashing up daily and nightly tills, keeping accurate record and accounting for all bar, banquet hall and food cash sales, as well as credit card sales. Ensuring customer satisfaction, and responsible for resolving or assisting in resolving any issues with banquet hall contracts, bar and hall patrons as well as staff, whenever they would arise. Responsible for acting as liaison between Knights of Columbus Board members, staff and patrons.O.J.T TrainerHooters of America-St. Louis, MOJuly 2005 to April 2007Responsible for demonstrating and assisting new, recently hired managers of day-to-day duties and responsibilities of the Hooters servers in order to give them a better understanding of their new positions as manager. Responsible for demonstrating and assisting the new managers for proper and efficient understanding of the pos system, opening procedures as well as closing procedures with in and during their on the job training process. Being an advisor and mentor to new managers on any and all procedures and standards set by hooters of america for servers in and outside the workplace. Responsible for assisting in the provisions of ethics training and standards set by the company. Responsible for conducting myself in an exemplary manner according to the standards set by the company, in and out of the work-place.Server TrainerHooters of America-St. Louis, MOJanuary 2002 to April 2006Responsible for training new servers to become excellent servers by providing them understanding of the pos system, ensuring that they can provide satisfactory service to all patrons they encounter within the restaurant.Responsible for mentoring new hires on all proper procedures outlined by Hooters of America, maintaining the exemplary standard for all new servers by demonstrating the standard at all times in and outside of the workplace.ServerHooters of America-Market, WVAugust 2001 to April 2006Assigned to a five table section within the restaurant. Responsible for providing excellent and attentive service to all patrons in a light-hearted, friendly environment. Having good knowledge of menu items available, making suggestions when prompted, understanding the pos systems, communicating clearly and efficiently with kitchen and bar staff in order to get orders to and from the patrons in a timely manner. Responsible for making change correctly, conducting the end shift report correctly, and calculating certain percentages of tip-out for designated employees. EducationSome college in Bachelor in nursingSouthern Illinois University-Edwardsville - Edwardsville, IL September 2010 to March 2012Skills Shift management POS Cleaning Restaurant experience Analysis skills Communication skills Kitchen Experience Sanitation Customer service Food service Serving Cash register Cash handling Baking Food preparation Kitchen experience Banquet experience Cooking Food industry Bartending Time management Sales Dishwashing Environmental ServicesCertifications and LicensesDriver's LicenseAssessmentsRecruiting ProficientJanuary 2024Managing the candidate sourcing and selection process Full results: ProficientFood service: Customer situations ProficientFebruary 2024Identifying and addressing customer needs in a food service setting Full results: ProficientInterstate truck driving ProficientJune 2024Regulations and safe driving practices for long-distance trucking Full results: ProficientWork style: Reliability ProficientJune 2024Tendency to be reliable, dependable, and accountable at work Full results: ProficientDelivery driver ProficientAugust 2023Interpreting instructions or signs and solving problems Full results: ProficientCleaner fit ProficientJanuary 2024Measures the traits that are important for successful cleaners Full results: ProficientFood safety ProficientJuly 2023Knowledge of proper food and equipment handling safety measures Full results: ProficientWork style: Reliability ProficientMarch 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientMechanical knowledge ProficientFebruary 2024Understanding and applying mechanical concepts and processes Full results: ProficientManagement & leadership skills: Impact & influence Proficient January 2024Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientCooking skills: Basic food preparation Proficient January 2024Preparing food, using cooking equipment, and converting ingredient measurements Full results: ProficientCustomer service ProficientMarch 2023Identifying and resolving common customer issuesFull results: ProficientAttention to detail ProficientMarch 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientCustomer focus & orientation ProficientMarch 2023Responding to customer situations with sensitivity Full results: ProficientBasic computer skills ProficientMarch 2023Performing basic computer operations and troubleshooting common problems Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |