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EMAIL AVAILABLE PHONE NUMBER AVAILABLEAva, ILSummaryAnalytical, dedicated manager with 10 years of experience providing leadership and direction to employees, teams, and departments.SkillsCustomer service, Communication skills, Computer literacy, Time management, Documentation review, Microsoft excel, Microsoft word, English, Leadership, Guest servicesExperienceOffice ManagerWilson and Son, Inc.  Sparta, IL 08/2020 - 08/2022Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and servicesOffered strong customer service skills, keeping customers satised and increasing sales by an average of 10% annually Provided customer service and was involved in training 2 new team members each monthContinually updated a leadership resume and honed skills by participating in various management trainings. Accounts Payable, completion of weekly deposits and employee payroll.Drafted proposals, set up meetings, installs, maintenance and service calls, ling, emails, ordering from supplies and ran the Western Egyptian Furnace program.EducationBusiness ManagementJohn A Logan  Carterville, IL 05/2015Prominent coursework: Intro to Computer Science 101G.P.A 3.8Minor in psychologyGeneralSparta High School  Sparta, IL 07/2005Certicate In English Greek Mythology JournalismAccounting