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Click here or scroll down to respond to this candidateCandidate's Name
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PHONE NUMBER AVAILABLE EMAIL AVAILABLEEXECUTIVE PROFILEHospitality Management Business Development Restaurant Sales & Marketing Management Development Continuous Improvement Asset Management P&L ManagementExperienced executive with more than ten years of proven success driving sales and profit growth. Creates dynamic environments where people flourish and properly represent the brand. Dominates saturated markets, beating the competition, by focusing on service, quality, and nurturing relationships with customers, vendors, and employees.Excellent communicator and superb motivator who institutes initiatives and carries them out to create positive change. Builds and transforms front and back of house teams within high pressure environments. Extensive qualifications in the following competencies,. Guest Relations & Satisfaction ` Cross-Cultural ManagementFood, Labor & Marketing Cost Control Team Building & Staff Training Inventory Control & Risk Management Average Unit SalesCAREER SYNOPSISPuroClean, Happauge, NY. 2021 - 2022Operations DirectorRemediation for mold, fire, smoke and water damage for residential and commercial properties. On site assessment of damages and review scope of work necessary. Schedule work need to be completed to fully remediate all issues relevant to the property. Personally conducted, along with team members all items needing remediation to include, water(flood) damage, removal of mold including demolition and removal of flooring and drywall based on severity, cleanup.DRiPBar, Wrentham, Ma. 2020 - 2021Director of Real Estate and Site DevelopmentSearch and obtain real estate sites for unit development. Work with Franchisees on obtaining sites to develop new DRiPBar locations. Work on lease agreements, locate contractors and negotiate build out options. Oversee all construction, hiring of employees in collaboration with franchisees. Periodic on site visits at multiple locations during construction. Complete and finish final construction walkthroughs in conjunction with contractor to ensure building is cleared to have grand openings.Disaster Claims Network, Wrentham, Ma. 2018 - 2019Claims ManagerManages claims from hurricane victims in Florida.Appropriately estimates repair costs for roofing damage up to and including replacement costs for all types of roofing material ranging from Architectural 3 Tab Shingle, Roll Roofing, Metal and Clay Roof styles. Additionally, estimate repair costs for all types of Underlayment materials to include sheathing, clips, valley metals and felt material.Lifetime Athletics, Westwood, Ma. 2015-2017Department Head of Cafe OperationsManages and directs a staff of over 160 hourly employees, 18 Assistant Managers and 8 Shift Supervisors.Implemented new systems to initiate sales increases while delivering results to company cost control objectivesPersonally hired and trained an entirely new staff for ground up new Cafe opening and outdoor Pool Cafe multi-unit operations.Responsible for 2 separate operations with different menus and staffing for each unit, sales, labor and food cost controls including ordering and inventory.Red Robin International, Plymouth, MA, Wareham, MA 2013-2015General ManagerManages and directs a staff of over 150 hourly employees and 18 managers between 6 units.Implemented new systems to initiate sales increases while delivering results to company cost control objectivesDrove average weekly sales exceeding $240k per weekPersonally hired and trained an entirely new staff to initiate change in an underperforming restaurantDrastically improved food time, quality and inline costs by hiring and training a new kitchen manager on leadership coaching for three months.Provided consistent sales growth of 2% YOY and 1.5% over budgeted sales.Improved operations drastically, focusing management team on development, company initiatives, culinary and dining training teams, and aesthetic changes, including the establishment of a repair and maintenance budget insuring positive guest impact.Created new systems to drive people development and ensure internal hourly growth potential through Mid Manager program.Continued success in achieving Food, Beverage and Labor Costs meeting or exceeding budgets.Organized operations in a second location in Wareham, Ma to include implementing new systems and company standards and initiating new hire and training practices for an underperforming restaurantBuffalo Wild Wings, Westbury, NY 2011-2013Regional MANAGERManages and directs a staff of over 175 hourly employees and six managers.Successfully opened and operated a new restaurant and largest in franchise historyDrove average weekly sales exceeding $140k per weekPersonally hired and trained a staff of 212 for new store opening and 3 new ManagersDrastically improved food time, quality and inline costs by training kitchen manager on leadership coaching for three months.Largest daily and weekly sales in new store restaurant in franchise history eclipsing $34k on opening day and over $142k weeklyAchieved labor budget of 16.75% and ran an average 29.8% food cost.Improved operations drastically, focusing management team on development, company initiatives, culinary and dining training teams, and aesthetic changes, including the establishment of a repair and maintenance budget insuring positive guest impact.Created new systems to drive people development and ensure internal hourly growth potential through shift leads program.Participated in the Boomer Esiason Foundation annual United Empire Challenge as a Corporate SponsorContinued success in achieving Food, Beverage and Labor Costs meeting or exceeding budgets.Texas Roadhouse, NY 2009-2011MANAGING PARTNERLeads and directs 6 managers and 120 hourly employees.Initiated new systems to drive sales, company initiatives and increase profits with current unit sales exceeding $6millionEstablished new management team through recruiting and internal staff development.Created a budget for repair, maintenance and general facility issues to improve physical appearance and efficiency for positive productivity.Ensures training and staff complies with company culture, standards, core ethics and principles, and achieves sales goals.Grows and develops management team for future Partner positions.Established core training teams for continued hourly training and future national trainers.Successfully opened a new 247 seating capacity restaurant in Middletown, NY to initiate yearly sales in excess of $5 millionP.F. Changs China Bistro, Mclean, VA and Hackensack, NJ 1999-2008OPERATING PARTNER (2002-2009)Managed guest service, culinary and financial systems. Implemented and managed budgetary requirements and guidelines. Designed and launched administrative policies and operational procedures for sales forecasting, labor budgets, and P&L Statements. Implemented management and continued education programs.Drove annual sales to $8.2 million in FY 2007 from $6.5 million in FY 2002.Developed a training team consisting of three National Trainers which opened three new restaurants.Recognized as the only training restaurant in Region for new management, Operating Partners, Culinary Partners and Sous Chefs.Achieved numerous company records, including highest year over year sales increase for a single unit from $7.5 million to $8.2 million and increased operating profit from 18% to 23.5%.Delivered #1 in sales revenue for three consecutive years; and #1 in profitability, sales increases, and unit sales across 68 restaurants for over 13 months.Successfully opened a new 300 person capacity restaurant.Hired and trained entire management staff including a culinary partner, three sous chefs, four managers, and staff of 235.Mentored and promoted three managers to Operating Partner and Culinary Partner positions.Trained and promoted three employees from hourly to management positions.Developed and promoted two sous chefs to Culinary Partner positions.ASSISTANT GENERAL MANAGER MCLEAN, VA AND WESTBURY, NY - (1999-2002)Managed all hiring, supervising, scheduling, training, evaluating and motivating front of the house management and staff. Led and managed inventory control, invoicing, payroll and P&L statements. Purchased liquor and supplies with a focus on managing inventory and reducing shrink.Drove annual sales increase to $7.5 million from $6 million.Massachusetts Academy of Real Estate, New York, NYBachelor of Business Administration in Marketing & Management & TRAININGPace University, Lubin School of Business, New York, NYBachelor of Business Administration in Marketing & ManagementTau Kappa Epsilon Fraternity, MemberASSOCIATIONS & LANGUAGESLeukemia and Lymphoma Society, DonorChamber of Commerce - Mclean, VA, Associated PartnerBoomer Esiason Foundation New York, NY, Associated PartnerFluent in Gujarati and conversational in Spanish |
