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| | Click here or scroll down to respond to this candidateSEEMAQURESHICandidate's Name
Speak English & Urdu.Responsible, efficient, punctual,adaptable, organised, and team-player.CONTACT INFORMATIONEmail: EMAIL AVAILABLEHome:PHONE NUMBER AVAILABLEAddress:1S530 Hawthorne Ln, Wheaton 60810EMPLOYMENT HISTORYConvert SchoolDiplomaRawalpindi, Pakistan (1970)PREVIOUS EDUCATIONNorth Western Business CollegeBachelor DegreeGraduated in 1995Motel 8Front desk agent (2018-present)Manage online, phone and in-person room reservations. Welcome guests, check them in, distribute room keys and explain the hotels amenities.Empathetic and effective listener when guests have an issue or concern that needs to be addressed right away. Strong skills in communicating with the public directly and able to put thoughts in writing clearly and effectively..Marriot HotelFront desk agent (2014-2018)Amazing ability to manage stressful situations calmly. Proven ability to solve problems and resolve guests issues. Ensured to balance each clerks shift reports anddeposits.Listened to customer questions about things to do in the area and places to dine, and provided recommendations of the top spots.Recieved gift card from company based on positivereviews.Ambassador TravelFront desk agent (2007-2014)Verified accuracy, completeness and legibility ofaccounting, reservations and guest service records. Facilitated to answering all phone calls; setting and placing wake up calls; sending and receiving faxes. Ensured guest requests are met, billing instructions are followed, and valid method of payment established. Established rupport with new and exsisting clients. |