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Click here or scroll down to respond to this candidateCJamarcusCrawfordPHONE NUMBER AVAILABLEEMAIL AVAILABLEmRidgeland, MS 39157SUMMARYHighly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Methodical production worker keeps up with physically demanding tasks and quotas. Works hard to accomplish team objectives. Several years of experience in production roles. SKILLSManufacturing supportQuality AssuranceProduct AssemblyEquipment TroubleshootingCooking experience and LandscapingLeaf blowingWeather ToleranceTeam CollaborationLawn CareHedge cuttingPower Tool UsageLandscape maintenanceLawn mowing expertiseDebris RemovalEXPERIENCEProduction WorkerFairburn, GeorgiaClorox/ Apr 2023 to Dec 2024Load Assembly line to keep work flowing throughout the area Pick & pack products while building pallets for outbound Use pallet jack to move pallet and other materials to designated areas for forklifts drivers to pick it up.Label and make sure all products had company labels them also check for defects. Breaking down boxes and recycling them, emptying trash cans and cleaning up chemical spills.ManagerFairburnFamily Dollar/ Mar 2022 to Oct 2024Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.Ensured compliance with regulatory requirements and industry standards. Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.Established processes to ensure efficient workflow throughout the organization. Provided leadership during times of organizational change or crisis situations. Ensured compliance with industry regulations and company policies. Coached, mentored and trained team members in order to improve their job performance.Conducted regular meetings with staff to discuss progress and identify areas of improvement.Analyzed customer feedback data to develop action plans for improving services offered.Enforced customer service standards and resolved customer problems to uphold quality service.Managed inventory levels to meet demand without overstocking, reducing waste. Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.Resolved customer complaints and issues promptly, maintaining a positive brand image.Assigned tasks to associates to fit skill levels and maximize team performance. Team MemberRidgeland, MSFirehouse Subs/ Jan 2024 to Aug 2024Collaborated with team members to achieve daily goals. Answered phone calls regarding inquiries about products or services. Received, processed, and stocked merchandise in accordance with store policies. Stock lines with food supplies & ensured to follow food safety and procedures Adhered to safety guidelines while operating machinery or stocking shelves. Assisted customers with product selection and ordering process. Provided customer service support to ensure satisfaction. Resolved customer issues promptly in a professional manner. Maintained a clean and organized work area throughout shift. Operated cash registers to process payments from customers. Greeted customers upon entering the store with friendly demeanor. Monitored expiration dates on food items for freshness assurance. Production WorkerFairburn, GAAmazon/ Mar 2022 to Feb 2023Operated forklift to move materials and finished products within warehouse. Adhered strictly to established guidelines and procedures while performing duties. Assisted in setting up production lines for manufacturing processes. Verified accuracy of finished products against work orders or blueprints. Identified defective parts or components and removed them from production line. Followed safety protocols while operating machines and equipment. Loaded and unloaded delivery trucks with pallet jacks and hand carts. Maintained inventory of raw materials, tools, parts, supplies, and finished goods. Provided assistance in loading and unloading containers onto trailers for transport. Utilized computer software programs to record details related to production process. Moved items between machines, conveyors and transport equipment to meet production needs.Kept operations area neat and orderly to minimize obstacles. Sorted product components on work tables to maintain maximum organization and productivity.Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.Met or exceeded target for on-time customer shipments. Helped achieve team goals by rotating production lines and daily duties to meet demand.Produced quality products by palletizing, packaging and assembling finished items. Used hand trucks and forklifts to unload, load and transport items. Inspected product quality prior to packaging and shipment. Cleaned up work area at end of shift to maintain safe working environment. Ensured proper labeling of completed products before shipping out. Material HandlerFairburn, GAGo TRG/Lowes warehouse / Dec 2019 to Jun 2022Managed work area cleanliness by following company guidelines for organization. Collaborated with supervisors to develop efficient methods for storing goods. Performed regular cycle counts to ensure accuracy of inventory records. Collaborated with team members to meet daily production goals. Received and distributed incoming materials to designated areas. Assisted with physical inventories as needed by counting parts accurately and quickly. Supported other warehouse personnel in completing tasks efficiently. Inspected incoming shipments for damage or discrepancies. Adhered strictly to company policies concerning the use of protective gear while on duty.Tracked shipment information using computerized systems such as SAP or Oracle software applications.Scanned items to designated areas using handheld scanners. Building pallets and wrapping them also sending items to temp to destroy area. Loaded completed orders on pallets according to delivery numbers. Protected company inventory by maintaining and organizing storage areas. Disposed of debris and hazardous materials properly to avoid contamination. Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.Kept up to date on safety procedures and correct lifting techniques to prevent injuries. Placed bins, carts and containers in convenient locations to assist with loading efficiency.Shift ManagerRidgeland, MississippiPizza Hut/ Mar 2017 to Jul 2020Monitored store operations to ensure compliance with company policies and procedures.Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.Responded quickly and effectively to emergency situations as they arose. Provided coaching and guidance to team members when necessary to improve performance.Investigated customer complaints regarding merchandise quality or availability promptly.Ensured compliance with food safety regulations and quality standards. Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.Ensured completion of all opening and closing duties were completed accurately according to established guidelines.Coordinated with other departments to resolve customer inquiries in a timely manner. Trained new employees on company policies, procedures, and job responsibilities. Managed the scheduling of staff shifts to ensure adequate coverage at all times. Developed and maintained positive working relationships with staff, customers, and vendors.Assisted in resolving escalated customer service issues in a timely manner. Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.Enforced safety standards throughout the store including proper use of equipment. Inspected work areas regularly for cleanliness and organization standards. Taught staff upselling techniques to meet revenue targets. Helped employees accomplish tasks during peak periods. Upheld company standards and compliance requirements for operations. Documented receipts, employee hours and inventory movement. Reinforced rules to promote superior employee performance. Managed daily cash intake by counting out registers and tabulating profits. Directed and led employees and team members on effective operations, methods and procedures.Communicated with other shift managers to facilitate continuum of customer service. Identified needs of customers promptly and efficiently. Enforced company policies, answered coworkers' questions and trained new personnel. Assigned tasks to employees and monitored productivity, performance and task completion.Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.Calculated labor and equipment requirements and production specifications using standard formulas to boost sustainability.Assembly Line Production WorkerJackson, MississippiMilwaukee Tool/ Feb 2016 to Jan 2017Performed quality checks on products to ensure they met company standards. Rotated through various positions on the assembly line as needed by management. Cleaned tools, equipment, and workstations as needed throughout shift. Inspected incoming raw materials prior to use in order to ensure quality assurance. Identified defective parts or items needing rework during inspections. Assembled component parts of items and completed hand-finishing of final products. Inspected and tested final products to verify conformance to established tolerances. Placed products in equipment or on work surfaces for further processing, inspecting or wrapping.Completed component assembly with minimal supervision to meet deadlines. Built and packaged products to comply with multiple work orders and deadlines. Line CookLexington, MississippiChurches Chicken/ Mar 2015 to Jan 2017Operated various kitchen appliance such as a blender, oven, grill, or stand mixer. Worked closely with management team in order to meet budget goals while maintaining high quality standards.Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.Plated dishes according to restaurant presentation standards before delivering them to customers.Monitored product freshness and rotation dates to maintain quality assurance standards.Organized the storage area to ensure that all necessary items were readily accessible. Adhered to sanitation policies at all times when handling food products. Ensured that all dishes were prepared according to recipe specifications. Stocked and restocked kitchen supplies as needed.Responded quickly to any customer complaints or concerns about their dining experience.Inspected equipment for cleanliness prior to use every shift. Communicated effectively with other staff members regarding orders and menu changes.Cooked multiple orders simultaneously during busy periods. Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.Carried pans and trays of food to and from work stations, stove and refrigerator. Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.Adhered to portion controls and presentation specifications. Followed proper food handling methods and maintained correct temperature of food products.Prepped garnishes to reduce wait times during lunch and dinner rush. Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.Set up workstations with needed ingredients, utensils and cooking equipment. Cleaned food preparation areas, cooking surfaces, and utensils. EDUCATION AND TRAININGHigh School DiplomaHolmes County Central High School May 2016Lexington, MS |
