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Click here or scroll down to respond to this candidateCandidate's Name
Decatur, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a strong willed individual looking to succeed and elevate with a respected company. Willing to relocate to: Texas - Pensacola, FL - Chattanooga, TN Work ExperienceInjury Claims SpecialistState FarmMarch 2024 to PresentReceive first time claimsInvestigate claimAssist in getting estimate done for the insuredWork closely with the other claim handles on the account on case by case situation Set up rentals for customersWork with body shops, attorneys, claimantsLead Customer Service TrainerPrimient-Decatur, ILSeptember 2022 to March 2024I manage 20 + different customers accounts. I do all ordering and handle all customers complaints/ disputes, returns, Open Order changes.SME Dispute Management - I handle all of the credits back to the customers which includes doing a thorough investigation deciding if the credit is approved or not. I issue credits from 0$ to $50,000 in which the desired credit amount has to go through various approvals depending the amount. I communicate with the AP team located in Poland to clear any outstanding debts on the account. L4 BoardCustomer Service Lead TrainerCounterparty SpecialistCMG Financial-Decatur, ILNovember 2020 to May 2022Upon hire - I worked in retail party specialistRan audits on all loan officers social media sites including Facebook, instagram, Twitter, Realtor.com, Trulia, Zillow to make sure all credentials were accurate pertaining to loan officers If there were issues with the pages, I would set up a meeting with loan officer and help update needed information.Counterparty Specialist -I would run and complete the annual recertification and application for company which means running due diligence on the entire company and owner to ensure there are no bad findings against the company/ ownerI would collect needed information in order to compete the recertification including the companys financial statements, owners resumes if there were any new owners, the companys recertification applicationI ran owners credit report on a system we used, I would collect all needed paper work from new companys such as LPC, FHA, Business affiliations, and request a missing items email pertaining to all missing items needed in order to approve or deny the company.I would create new folders and file all information away needed and as well upload all information onto a checklist to ensure accuracy of each fileI also worked in licensing were I would update each state license onto a system we used called Clear and would get the information needed from a search ran on NMLS. I used excel, docusign, word, teams, ringcentrsl, outlook, multi monitor system This job consisted of using attention to detail, multi tasking, organization, and several different systems in order to compete the job on a daily basisLegal SecretaryHeavner, Beyers & Mihlar-Decatur, ILMarch 2020 to July 2020File and organize clients bankruptcy foldersSend clients bills and receive checks paid to office and add it to the check book Used typewriter to initiate checks to clients that were awaiting a refund from either payee or law firm Used a database to enter client data and notes and auto fill dates needed to reflect the client information I was laid off due to COVIDClaims ProcessorADM-Decatur, ILJanuary 2020 to March 2020Process 300-400 invoices a dayOrganize and file the invoices in appropriate companys invoice folder Check for accuracy on invoice and duplicatesLead RecruiterCaterpillar-Decatur, ILFebruary 2016 to December 2019Sent out and received assessmentsAfter received, I would review and schedule interviews for the candidates that met the requirements to proceed with the interview.I would initiate the interview and grade the candidate, if passed I would administer background and drug screen.Once background and drug screen were returned I would decide based on results if I could offer the candidate a position.I would offer the candidate the positionI had a weekly number of 35-40 new hires each week that needed to be started to meet quota. I would organize and initiate job fairs - Richland Community College Boys and Girls ClubEducationSome collegeRichland Community College - Decatur, ILAugust 2012 to September 2016Skills DocuSign Fair Housing Regulations Administrative Experience Event Planning Recruiting Microsoft Outlook Account Management Human Resources Management Customer service Recruiting Interviewing Human resources Human resources DocuSign Interviewing Sales Account management ATS HR sourcing Talent acquisition External recruiting Time management iCIMS Organizational skills Medical terminology Communication skills English |
