Candidate Information Name Available: Register for Free Title Customer Service Support Target Location US-FL-Largo Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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12760 116th Ln. NLargo, Fl. Street Address
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Objective To obtain a position that will utilize my comprehensive business background and broad experience in customer service, live chat, customer retention, ticketing, logistics, marketing, and sales.WorkExperienceCustomer Service Specialist ManagerMy Fav Tees 04/16- Current Tampa, FloridaAccountable for live chat customer service, IT support, and logistics.Led a retention data analysis initiative that increased satisfaction by 25%Resolved escalated Zendesk customer support ticketsDaily completion of 95 incoming calls, chats, and email inquiries Customer Support/Passenger Service Agent Tampa, Florida Delta Global Services 12/18  4/23Managing intense customer service and sales retention issuesElectronic and manual check-in of international and domestic customersMaintain liaison with pilots, ground ramp crew, and flight attendantsExceeding Customer Satisfaction KPI metrics by 8% Live Chat Customer Service/Sales Representative Tampa, Florida Bisk Education 10/08  10/18Exceeding monthly financial goals by 120% consistentlyAccountable for chat inbound, and outbound sales & supportConsulting corporations on continuing education programsProficient utilizing the Salesforce platformSkillsEducationMicrosoft Dynamics; Salesforce; Zendesk; Zoom; Virtual Support; Customer Support Business Management DegreeThe Art Institute of Atlanta Atlanta, Georgia