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ContactEducationPHONE NUMBER AVAILABLEPhoneEMAIL AVAILABLEEmail6352 Bollard DrFort Worth, TX 76179AddressVernice AustinB o t t l e S e r v e rExperienced server with five years of success in high-volume service roles, excelling in fast-paced environments. Known for satisfying customers and driving repeat business through seamless collaboration with front- and back-of-house teams. Skilled in providing friendly, prompt service to meet diverse needs. Proficient in craft cocktails, beer, wine recommendations, and accurate cash handling. Personable and efficient bar professional with a strong background in top-quality service, consistently enhancing sales and patron satisfaction.ExperienceProvided specialized customer service to patrons ordering entire bottles of wine or liquor at nightclubs, lounges, and entertainment venuesPoured and mixed drinks directly at guests' tables, ensuring proper presentation and service Took orders for food and additional beverages, coordinating with kitchen and bar staff for timely deliveryMaintained an attentive and hospitable atmosphere, ensuring a positive and memorable experience for guestsGreeted new guests and took beverage orders, focusing on quick and accurate service. Greeted customers and made guests feel welcomeTook orders, presented menus, and answered questions about menu items Served food and drinks, ensuring they were prepared correctly and to the customer's satisfactionChecked in with customers to address concerns and resolve complaints promptly Cleared tables, collecting plates and condimentsProcessed payments, handling cash and credit card transactions accurately Cleaned and set up tables and dining areasWelcomed customers and provided a warm, friendly dining experience Took beverage and food orders accurately and efficiently Conducted satisfaction checks to ensure guest satisfaction throughout the meal Placed orders using the POS system, ensuring accuracy and prompt service Acted as a liaison between the kitchen and customers to resolve any issues or special requestsCollected payments for meals and processed transactions swiftly and correctly Maintained knowledge of current menu offerings, ingredients, preparation methods, and dietary restrictions.Bottle ServerServerServerDec 2023 - Apr 2024Aug 2022 - May 2023Mar 2019 - Dec 2020Bar Louie, Chicago, ILPappies BBQ Smoke House, Gas City, IndianaGrand Lux Cafe, Chicago, IllinoisTaylor Universit, Upland, IndianaBachelor of Arts (B.A.)2024Product presentation Order Accuracy Interpersonal Skills Attention to Detail Tableside Etiquette Conflict Resolution Drink Preparation Exceptional Customer Service Adaptability Menu knowledge Strong Communication Skills Time Management Positive Attitude Speed and efficiency Reliability and punctualityEnglishSpanishExpertiseLanguage