| Candidate Information | | Title | Business Systems Analyst/ Scrum Master | | Target Location | US-FL-Pompano Beach | | Email | Available with paid plan |
| | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCarla Betancourt CSM POPM+1 Street Address -922-8909 EMAIL AVAILABLE https://LINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARYDynamic results-driven professional with extensive experience in complex projects, managing teams, and delivering customized solutions. Proficient in Agile methodologies (SAFe / SCRUM / Kanban), API development, and Cloud technologies.Having been working in the IT industry since 2008 it was possible to accumulate extensive experience in Software Development Life Cycle (SDLC), Project Management (POPM), Business Analysis, and Quality Assurance (QA) while working with renowned consulting firms such as Deloitte, Capgemini, Stefanini, and Infosys, along with leading technology companies like Hewlett-Packard, IBM, and Dell.Proficient in leading teams, gathering requirements, managing project lifecycles, and ensuring financial and legal compliance with industry standards.SYSTEMSSKILLSCOMPETENCIESMicrosoft OfficeAzure DevOpsSharePointJira/ ConfluenceLucidChart/ FigmaVisioLead nurturingTechnical writingUser StoriesBacklog refinementAgile methodologiesUX DesignEnglish, Spanish, PortugueseDelivery orientedRisk, cost and dependencies managementProblem solverTeam coachingACHIEVEMENTSDelivered DSOE security system for projects at Deloitte in 2023Led team to design set of APIs to perform SAST, DAST, Composition Analysis tests for all Deloittes project in the cloud.Delivered Fintech platform for Brazilian Credit Union Bank in 2017Revamped foreign legacy system to comply with Brazilian financial regulation, KYC, AML, and Fraud detection for web and mobile application.Delivered Dell Financial system in 2014Assured quality delivery for Dell mainframe financial system.Delivered Hewlett-Packard VCEM in 2011 with AwardsLaunched product used for blade virtualization, still available in the market.WORK EXPERIENCECIRRUSLABS 03/2021 09/2023Business Systems Analyst/ Scrum Master, DELOITTE 03/2021 09/2023Nashville, TN (Remote, Contract)oLed multiple projects focusing on API development, UX standards, and compliance, leveraging SAFE Agile methodology and Azure DevOps for successful deliveryoWrote User Stories and kept backlog organized on Azure DevOpsoUtilized SQL queries to search for User Stories, Bugs, Risks, Impediments on Azure DevOps and on database for data integrityoUtilized Azure DevOps to attain PI Objectives working closely with Product Owner and RTEoParticipated in daily stand-ups to track team progress and identify impedimentsoCoordinated cross-functional teams, managed deliverables, and mitigated project risksoConducted meetings to analyze business requirements, troubleshoot issues and implement solutionsoParticipated in meetings to defined software UX standards and flowsoGathered requirements (Technical writing) to deliver customized APIs development for SAST, DAST, linting scans, and composition analysis for project compliance and better Portal User ExperienceoSupport team opening tickets in Service Now for Change Requests, Cyber Security Assessments, Firewall requests, Repositories and Cloud configurationAgility Practice Manager, CIRRUSLABS 10/2021 09/2023Alpharetta, GA (Remote, FTE)oOversaw the development of rising talents, business analysts, and Scrum MastersoProvided HR support, conducting performance evaluations, and coaching career progressionoContributed to weekly Deloitte project status meetings, ensuring seamless communication and progress tracking.Business Analyst (Assistant Vice President - AVP3), SAFRAPAY 04/2020 01/2021Aventura, FL (Remote)Gathered the requirements for the implementation of a payment platform (Web / Android / iOS), overseeing documentation, requirement analysis, and project structure within DevOps.Participated in meetings to analyze business requirements and produce BRDs related to Electronic Funds Transfer - ACH, International and Domestic card payments, Wire transfers (SWIFT codes), Instant Funding, Card transactions (CP/CNP), Internet Transactions, Credit and Debit card transactions, ATM, AML, Frauds, Chargeback and regulatory complianceDetailed process flows and internal procedures for platform implementation (Technical writing)Managed the project structure and permissions in DevOps, Product Backlog and Bug trackingBusiness Analyst, VIVA 08/2018 12/2019Charlotte, NCWorked in a few contracts as business analyst writing technical requirementsUtilized Jira to keep backlog fed and organizedHelped mapping P&C (Property & Casualty insurance flow) for IVR systemDocumented migration of databaseTranslated Brazilian tax system into EnglishTechnical Lead, INFOSYS, 11/2017 08/2018Charlotte, NCLed a project on Interactive Voice Response, reducing Call Center traffic and enhancing system responsiveness.Performed GAP analysis to improve system performanceParticipated in JAD (Joint Application Design) sessions to detail functionalitiesDocumented API, VUI (Voice User Interface) and system flowsSenior Business Analyst, STEFANINI 08/2015 07/2017Porto Alegre, RS BrazilSpearheaded the development of fintech software adhering to Brazilian financial regulations.Detailed functional requirements for Front-End and Back-End team defining UX prototypes, usability standards and communication among different APIs on JiraDetailed business flows for debit and credit transactions, domestic and internationalDocumented business rules to comply with Brazilian financial/ banking regulations/ complianceCollaborated to map accounting codes and financial provisioning according to Brazilian GAAPMapped transaction with SWIFT codes or Credit/Debit Card codesDocumented AML (Anti Money Laundry) and KYC (Know Your Customer) business rules through CDD (Customer Due Diligence) according to client profile / ratingBusiness Analyst, CAPGEMINI/ DBSERVER 10/2012 07/2015Porto Alegre, RS BrazilPlayed a key role in various projects across healthcare and ERP systems, contributing to interface development, data migration, and financial reporting.Developed interface prototypes based on application functionalitiesDocumented data migration for Oracle Forms/ Sybase through ETL process evaluating triggers/ procedures to match updated business requirements identifying gaps and improvementsHelped detailing financial reports through SQL queries and viewThoroughly analyzed and tested Dell global financing ERP system.Test Specialist, IBM 01/2012 10/2012Porto Alegre, RS BrazilConducted comprehensive evaluations on system usability and performance, ensuring seamless functionality and optimal user experience.Analyzed business requirements for a Credit Union writing test plans for insurance, IVR, ATM and checking/ savings account activitiesSpecified and created documentation according to CMMI model to keep track of test execution, bugs/ issues found, updating backlog and applying corrections to meet requirements.Software Specialist, HEWLETT PACKARD 12/2008 11/2011Porto Alegre, RS BrazilExecuted API tests on webserver troubleshooting errors through log analysis.Created test plans for server virtualization (wwn and mac)Evaluated system usability, performance and CHO (Continuous Hour of Operation)Configured virtual environments (DHCP, DNS, Domains e VMware)Executed API tests verifying webserver communication and analyzing logs if error occurredEDUCATIONCertified SAFe 6 Product Owner/Product Manager, Scale Agile Inc - Obtained Apr 2024Certified SAFe 6 Scrum Master, Scale Agile Inc - Obtained Apr 2024AZ-900 Azure Fundamentals, Microsoft - Obtained Jan 2022Certified SAFe 5 Practitioner, Scaled Agile Inc - Obtained Jan 2021Scrum Product Owner Accredited Certification, Intl Scrum Institute Obtained - 2015Associates in Science (3 yrs) - Computer Systems Analysis, Faculty SENAC, Brazil - Concluded Dec 2012CTFL, International Software Testing Qualifications Board (ISTQB) - Obtained 2011Bachelor of Tourism Management and Administration, PUCRS University, Brazil (1993)QUALIFICATIONSMicrosoft Office Excel formulas, PPT presentations, Word documentation, OneNote file systemBacklog management and daily project status identifying dependencies, cost limits, impediments and risksSCRUM ceremonies, User Stories, Acceptance Criteria, Definition of Done and Use CasesBusiness Requirements, Functional and Non-Functional Requirement DocumentationBusiness Flows (processes, tasks, gateways, events) / Sequence DiagramData mapping / ER modelling/ DDL, DML / MySQL, Postgres and Oracle databasesQA, Test Planning (Code scans, SAST/DAST, Linting, Load tests)REFERENCEShttps://LINKEDIN LINK AVAILABLE |
