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Street Address Street Address
New Kingstown, PA Street Address
Email: EMAIL AVAILABLE(H) PHONE NUMBER AVAILABLE (C) PHONE NUMBER AVAILABLEObjective: Upbeat individual seeks customer service rep or account manager opportunity that will benefit from good communication skills, calm demeanor and a knack for solving problems.Employment:2022- Current Ryder Overhead Doors*Drive and Operate trucks*Pick up and deliver various goods and materials for commercial and home based doors.*Adhere to DOT safety regulations2020 2022. Pella Windows and Doors Corporation*Follow instructions, locate and read GPS directions for Regional deliveries*Load and Unload cargo*Pre and Post inspect trucks2017-2018 Aerotek*Perform Account Management skills to maintain medical supply orders for accounts.*Organize spreadsheets for supply orders for multiple companies.*Maintain customer satisfaction by providing problem solving techniques immediately to all situations.2014-2017 Verizon Wireless, North Charleston, SC*Promoted to the Retention Department within a year of employment, where I was responsible for speaking to customers looking to leave Verizon Wireless and join competitors.*Handled a high volume of inbound and outbound phone calls in regards to billing and account inquiries.*Responsible for answering product questions and servicing accounts as needed.*Performed troubleshooting and problem solving skills to provide solutions to customers.2011-2014 IQOR, Holdings, INC. North Charleston, SC*Supervise several employees to ensure performance metrics were being reached.*Responsible for performing 50+ outbound phone calls on a daily basis.*Dealt with any customer profiles and input demographics as needed.*Handle challenging situations professionally and calmly to ensure customer satisfaction at all times.Education:2014- Present Strayer University Charleston, SCBusiness Administration06/94-05/97 Hudson Valley Community College, Troy, NY*Biological Sciences A.A.S*Excellent references available upon request |