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Title Pharmacy Technician Customer Service
Target Location US-TX-Fort Worth
Email Available with paid plan
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Candidate's Name
FORT WORTH, TX, Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEExperienceJUNE 2023 - JANUARY 2024Sterling Apartment Personnel, Fort Worth, TX - Leasing Office Consultant Managed work orders, took payments, created parking stickers, and answered questions about tax credit properties to 156+ tenants Provided exceptional customer service to prospective tenants, conducting property tours, explaining lease terms, and addressing inquiries Streamlined leasing processes and enhanced efficiency by implementing digital leasing tools JUNE 2023Heritage HOA, Keller, TX - Temporary Administrative Assistant Managed day-to-day administrative tasks for Heritage HOA, including correspondence, scheduling, and document preparation, ensuring smooth operations and timely communication within the organizationFEBRUARY 2007 - MAY 2023Walgreens, Fort Worth, TX - Registered Pharmacy Technician Provided exemplary customer service as a Walgreens pharmacy technician, assisting customers with prescription inquiries, insurance matters, and medication consultations Accurately processed and filled prescriptions under the supervision of licensed pharmacists, adhering to stringent safety protocols and regulatory requirements, ensuring error-free dispensing and patient safety Played a key role in inventory management by monitoring medication stock levels, conducting regular audits, and ordering supplies as needed, minimizing stockouts and ensuring seamless pharmacy operationsAUGUST 2019 - OCTOBER 2022SPH Solutions, Fort Worth, TX - Call Center Representative Handled high-volume inbound calls in a fast-paced call center environment, consistently meeting and exceeding performance metrics such as average handling time and customer satisfaction scores. Demonstrated strong problem-solving skills by resolving customer inquiries, complaints, and escalations in a courteous and efficient manner.Education and CertificationsAUGUST 1982 - DECEMBER 1985University of Alabama, TuscaloosaAUGUST 2022 - AUGUST 2024Registered Pharmacy Technician

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