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Detroit, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceCCA- City Carrier AssistantUSPS (United States Postal Service)-Detroit, MIApril 2024 to PresentDeliver mail, and packages to customers, while providing exceptional customer service. Senior AgentVelocity, A Managed Solutions Company-Holland, MIJanuary 2022 to PresentProvide quality customer service.Assist guest with WI-FI issues.Help guest connect their devices to WI-FITrain agents to be sufficient in customer service. Health Care Security GuardG4S Solutions USA-Farmington Hills, MINovember 2018 to May 2021Greet employees, check them for safetyMonitor cameras views of inside and outside building Check patients names for schedulingPatrol building to ensure safetySecurity GuardAdvanced Security-Southfield, MIJuly 2015 to November 2018- Greet employee's and visitors- Ensure customer service satisfaction- Monitor parking structure- Inspect camera footage- Patrolled grounds on foot- Ensure customer safety at all timesInternFox 2 news-Southfield, MIMay 2014 to August 2014- Answered multi-phone lines- Entered slugs into the system- Practiced doing "Man on the street interviews"- Practiced writing some news storiesTemp/AssemblerForge Industrial Staffing-Livonia, MIJanuary 2012 to January 2013- Assembled circuit boards- Organized and packaged circuit boardsTempSpherion Staffing-Taylor, MIFebruary 2011 to June 2011Helped sort and organized damaged car parts- - Hung car parts on a paint line EducationDiploma in news stories and learned scriptsSpecs Howard School of Media Arts - Southfield, MI March 2013 to March 2014University of Phoenix - Phoenix, AZMarch 2010 to November 2010Skills TEAM PLAYER (4 years) TIME MANAGEMENT (4 years) Public Speaking Time management, team player Creative Hardworking dedicated Organized face paced Microsoft Excel Organizational skills Microsoft Word SecurityCertifications and LicensesDriver's License |