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Click here or scroll down to respond to this candidatePAULKOTORIEMAIL AVAILABLEPHONE NUMBER AVAILABLEPhiladelphia, PA Street Address
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.PROFESSIONAL SUMMARYKapAutoSales - Lot ManagerMorrisville, PA 09/2021 - CurrentLaz Parking - Assistant ManagerPhiladelphia, PA 03/2014 - 09/2021WORK HISTORYAssisted sales and service staff with moving automobiles to keep operations running smoothly.Parked vehicles in visually appealing ways to attract customer attention and increase sales.Achieved and maintained pristine condition ofautomobiles on lot and in showroom.Added and maintained key tags, inspection decals and window stickers for 100+ vehicles on sales lot.Rotated merchandise and displays to feature newproducts and promotions.Maintained professional demeanor by staying calm when addressing unhappy or angry customers.Supervised site investigations, reported issues and escalated those that required further assistance. Handled financial aspects for cars sold. Dealing with Claims of vehicle damageOffered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferencesHelped with planning schedules and delegatingassignments to meet coverage and service demands Compiled financial data to comply with budget.SKILLS Scheduling. DCR. Account Reconciliation. Parking Cars.Scheduling andCoordinatingMaintaining Clean WorkAreas Till CountingAccounts Payable andAccounts Receivable Cash Handling Cash Register OperationsCredit Card TransactionProcessing Vehicle Operations Paperwork Processing Financing OptionsGeorge Washington HighSchoolPhiladelphia, PAGEDEDUCATIONTown Park, ValetPhiladelphia 03/2012 - 11/20121800gotjunk - Loader and UnloaderPhiladelphia 06/2010 - 07/2011Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.Generated repeat business through exceptional customer service and responded to customer concerns withfriendly and knowledgeable service.Monitored security to protect employees, customers and property.Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.Created employee schedules to align coverage withforecasted demands.Worked flexible hours across night, weekend and holiday shifts.Counted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.Received payments via cash, check, credit cards,vouchers and automatic debits and issued receipts, refunds, credits or change due to customers. Collected and authorized payments of guests. Managed over 2500 customersWorked flexible hours across night, weekend and holiday shiftsWorked within applicable standards, policies andregulatory guidelines to promote safe workingenvironmentLearned new skills and applied to daily tasks to improve efficiency and productivity Managed over 30 customer high end cars dailyWorked with customers to understand needs and provide excellent servicePicking up unwanted items from places we were called to.Carried out day-day-day duties accurately andefficiently.Rich Bennett Contracting, 328, Tomlinson Plaza - Roofer 01/2006 - 06/2010AMC Theatres, AMC Neshaminy - CashierBensalem, PA 06/2005 - 01/2006 Repair roofs and applying shingles.Inspected problem roofs to determine best repairproceduresInstalled high-quality roofing systems, paying careful attention to hazards and other safety concernsConducted regular inspections and troubleshot building roofing systems for commercial and residentialcustomersInstalled, repaired and replaced single-ply roofing systemsEffectively communicated with clients in person and through phone and email Preparing food and ring up customers.Helped customers complete purchases, locate items and join reward programsOperated cash register for cash, check and credit card transactions with excellent accuracy levelsAddressed customer needs and made productrecommendations to increase salesGreeted customers entering store and respondedpromptly to customer needsAlbanianNative or BilingualLANGUAGES |
