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TCT A Y L O R C O XHelped customers navigate store, complete sales, and process returns.Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.Cleared out older stock regularly, assisting with clearance markdowns and special sales promotions.E X P E R I E N C ESpectrum March 2018 - February2023ASSISTANT STORE MANAGERManaged inventory effectively, completing regular cycle counts and maintaining loss prevention strategies.Increased sales by overseeing successtul promotional strategies and in-store events.Resolved escalated customer service issues by coordinating solutions between sales and operations teams.ASSOCIATES OF APPLIED SCIENCE,MAJOR IN FINANCIAL ACCOUNTING2014-2017Cuyahoga Community CollegeE D U C A T I O NTAYLOR L. COXProficient in PeopleSoft,QuickBooks, and MicroSoftappsDocument & Cash auditingEmployee training anddevelopmentInventory countingStaff managementPayroll & budgetingI am an experienced and empoweringretail supervisor with ten years ofexperience in operations managementcombined with successful leadershiproles. Strong creative and analyticalskills. Team player with an eye fordetail. Excels in fast-pacedenvironments driven by focus oncustomer satisfaction and high-qualityteam performance.PHONE NUMBER AVAILABLEColumbus, OhioEMAIL AVAILABLES K I L L SS U M M A R YC O N T A C TS T O R E M A N A G E RSpectrum August 2017 - March 2018SALES ASSOCIATEResolved concerns using strong communication and conflict management skills combined with expert sales abilities.Boosted sales consistently, building attractive displays and effectively merchandising products.Increased revenue with proactive follow up on previous purchases and maintaining contact with frequent customers.MetroPCS May 2015 - July 2017STORE TEAM LEADMaintained continuity of leadership by filling in for store manager and backing up management directives.Promoted teamwork, collaborating with associates to accomplish daily goals. Sustained sales with balanced, diversified stock, keeping backroom organized and shelves replenished.Payless ShoeSource January 2012 - July 2015ASSISTANT MANAGERHelped senior managers run smooth operations by independently handling day-to-day requirements.Coordinated employee schedules to provide adequate coverage according to business demands. Promoted products with successful sales based on effective planning, merchandising, and employee preparation.Payless ShoeSource March 2010 - January 2012SALES ASSOCIATE