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Click here or scroll down to respond to this candidatePHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address 3rd AveAltoona PA, Street Address
C O N T A C TB U S I N E S S D E V E L O P M E N T S P E C I A L I S T W O R K E X P E R I E N C EE X P E R T I S EManaging Small teamsAuditsReporting AccuracyPublic RelationsLegal Advice for BusinessComplaince MaintenanceDatabase RecordsPresentationsFraud Investigation/DetectionAccountingAdministrativeContract NegotiationsRetentionsLoss PreventionSales/PromotionMarketingAcquisitionsRecruiting/ Talent ManagementEmployee RelationsHuman ResourcesCustomer ServiceCyber SecurityIT SupportSystem AnalystOperations ManagerVerizon / TCCAssistance with all sales reporting compliance and commissions to be accessed for validation.Detecting and correcting errors in system generated reporting. Maintenance of contractual expectancies between Retail Environments and VendorsTimekeeping/Payroll.Organizing records for on-demand presentations as needed by the company board of executivesAccounting, Asset/Budget Management.Maintenance of time sensitive duties and assuring completion Ticket handling for any reason a ticket is submitted to Ops Overseeing all Ops support.2019-2020Mobile Ambassador/Territory ManagerT-Mobile / NuWave Wireless 2020-2023R O B E R T H O L L A B A U G HP U B L I C S E R V I C E SAccountingBehaviorial TherapyRecovery Specialist/Peer SupportDisabilities SpecialistRehabilitationsLegal Advice/ParalegalProfessional Career DevelopmentPublic SpeakerArbitrary AdvocationPublic AssemblyPublic Surveying/SocioeconomicsDiversity Support (Minority Group)AwarenessLife CoachCouples TherapyOversee and represent Market/Territory in all areas of Business Provide guidance to drive performance and maintain compliance with business functions.Assist with Marketing, Recruiting, and all Business Ops that are public facing for the business in a professional viewpoint.Detect potential performance issues within Market and design plans to rectify or improve results.Maintain Compliance with Audit performance and increase scores conduct Employee Performance reviewsDSA Support Staff LeadProvide Care support for individuals with Disabilities Coach abilities to fellow peers to improve careOffer clients ways to be more self-sufficient and encourage them independence Conduct Behavioral Assessments and give referrals as needed Help ensure clients make their medical appointments and can manage scheduling their time, transport as neededManage the shifts of other support staff to ensure clients are supported at times most necessaryAsurion2017-2019Training Development Manager/Production ManagerKaleidoscope2009-2017Schedule trainings and keep records of training for all site employees to ensure accurate completion of training requirements for staff. Maintenance of highest performance in all production activities of call center. Build projects to enhance growth and success of current business operations. Develop all training material and review existing material for corrections or updates that may be necessary.Develop and update all call center scripture and the help guides available for call center staff.Manage trainers and give them feedback for better ways to help build knowledge and skills that would improve new hires. Work with administrative staff with all reporting, and records, for anything related to the development trends to performance and employ actions to correct issues with growth. |
