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Click here or scroll down to respond to this candidateCandidate's Name , IL ~ PHONE NUMBER AVAILABLE ~ EMAIL AVAILABLECLOUD DEVOPS ENGINEER DEVOPS AUTOMATION ENGINEER DEVOPS CONSULTANT SECURITY OPERATIONS A US Army Veteran with rich and diversified experience completed Security+, CEH, and Splunk Core User training program and gained expertise in implementing DevOps practices into IT organizations in a cost-efficient manner in compliance with the design. Successful in driving change, reorganization, and risk management practices by identifying various control types and risk reduction policies to ensure risk prevention. Expertise in proposing architectural decisions, carrying out sales consulting initiatives with excellent comprehension of business processes culminating in the revenue enhancement, process definition and follow-up of solution realization. Skilled in analyzing security implications when integrating systems and data with third-party vendors/solutions considering data ownership, backups, policies around unauthorized data sharing, etc. Well versed in various threats, vulnerabilities and attacks. Proficient in evaluating mitigation controls and deterrent techniques to handle attacks efficiently. Demonstrated knowledge of Risk Management Framework (RMF) Package, Artifacts, and SOPs as well as FISMA Compliance, NIST SP 800-53 Controls, and Cloud security. Acquired skills in tuning and configuration of Enterprise Splunk and Splunk app for Enterprise Security (ES). Expertise in deploying and maintaining Splunk Dashboards, Visualization, and Alerts as well as developing and building content and correlations in Splunk and developing security use cases in Splunk. Decisive, enthusiastic, energetic, focused team leader/player who leads a high performing and result driven team through implementing changes, allocations, improvements, motivations and challenges. KNOWLEDGE FORTEDevOps Engineering Automation DevOps Transformation IT lifecycle Security Configuration Vulnerability Assessment and Penetration Testing Deployment Pipelines and DevOps Toolchains Test Strategy Planning and Implementation Product Delivery Cloud DevOps Engineering Risk Evaluation DevOps Architecting DevOps Administration DevOps Tools Administration DevOps Consulting Process Improvements Change ManagementIncident Management, Audit, and Data Loss Prevention (DLP) Controls Data Handling Data Normalization Log Ingestion and Analysis Requirements Gathering Prototyping Architecture Triaging Critical Thinking Problem-Solving SkillsIT COURSESo DevOps Career Pathway Programo CompTIA Security+ o (ISC)2 Certified in Cyber security o Certified Ethical Hacker (CEH) o IBM Cybersecurity Analyst Certification o Splunk Core User.Candidate's Name , IL ~ PHONE NUMBER AVAILABLE ~ EMAIL AVAILABLE PROFESSIONAL EXPERIENCEUSEReady Aug 2022 PresentDesktop Support Imaging new PCs or laptops, hardware/software setup and configuration, remote control, and phone support to troubleshoot and resolve issues. Provide accurate, timely, and known solutions to end user computer and networking problems of basic to moderately complex nature to ensure end-user productivity. Perform restorative and maintenance actions either remotely or at the end users location to resolve problems using basic troubleshooting and technical skills. Respond to situations where standard procedures have failed in isolating or fixing problem equipment or software installations, moves, and configuration changes. Maintain accurate information and data regarding end-user issues within the tracking system and according to policies and standards. Establish a working relationship and understanding of a dedicated support area to communicate effectively verbally and in writing with clients and management. Develop, work through, and complete small projects as well as document processes and procedures according to corporate standards. Delegate responsibilities of the project to appropriate team members and provide status to supervisors and clients.PACE Systems inc. October 2022- November 2023IT Specialist Provide high quality desktop,mobile device and applications support. Additionally responsible for installation, maintenance and support (including help desk) of desktop equipment for staff and clients. Identify, research, and resolve complex technical desktop problems. Troubleshoot diagnose and resolve data communication, connectivity and other desktop related network issues.Rush University Medical Center November 2023-March 2024 IT Field Technician Respond to tickets and complete detailed responses in the ticketing system. Hardware/Desktop Repairs, replacements, and basic software configuration such as OS installations and driver configurations. Configuring/Installing email clients, MS Office, and other software applications. Installation and configuration of printers. Troubleshooting end-user problems with various desktop/laptop issues. Removing threats (virus, malware, etc.). Tracking assets, and documenting software purchases. Basic network configurations in Windows (DHCP configuration versus static IP addresses). Work with the IT Administrator in handling other miscellaneous IT projects. Candidate's Name , IL ~ PHONE NUMBER AVAILABLE ~ EMAIL AVAILABLE Morrison Healthcare Jan 2020 Nov 2021Patient Service Manager Established goals and oversees implementation of patient food services needs based upon medical direction and patient population Hires, directs, coaches, trains, and develops patient service team members Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations Ensures patient services staff assists in achieving stated patient satisfaction goals Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programsUrban Restaurant Inc. Mar 2016 Feb 2018Operations Manager Oversaw all aspects of operations, including managing, staffing, planning, budgeting, procuring, and training. Spearheaded team and oversaw high-level HR duties, including attracting talent and setting training standards and hiring procedures. Analyzed and improved organizational processes, as well as worked to increase quality, productivity, and efficiency.Sodexo-Chicago, IL Jun 2014 Mar 2016Quality Assurance Coordinator Ensured that organization quality-assurance standards and procedures are met. Reviewed standards, policies, and procedures, as well as carried out programs to evaluate the effectiveness of existing programs.Candidate's Name , IL ~ PHONE NUMBER AVAILABLE ~ EMAIL AVAILABLEAramark-Chicago, IL Jul 2012 Jun 2014Catering Supervisor Produce and maintain work schedules and may prepare production records. Direct daily activities. Maintains food production that ensures the safety and quality of food according to policies, procedures, department requirements. Ensure that food items are stored in a safe, organized, and hazard-free environment. Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner according to departmental policies and procedures. Maintain a sanitary department following health and safety codes and regulations. Maintain accurate inventory on a weekly basis according to departmental policies and procedure Prepare orders as needed per vendor to ensure accurate production for location. knowledgeable in operating an efficient cost effective program. Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork. Attained customer expectations and ensured that food and hygiene standards are met. Recruited and managed staff, planned menus and worked with budgets and financial targets. SC2 Services, Peoria ILSupervisor Sep 2009 Jan 2012 Managed the workflow and improved employee engagement by training new hires on how they can best serve customers and teams of employees. Created schedules that keep everyone busy with deadlines met to prevent gaps or downtime while giving direction and feedback about what needs improvement. Pitney Bowes-Chicago,ILSupervisor Aug 2003- Jun 2009 Responsible for engaging and providing an exceptional experience for our client Responsible for the scheduling, training & supervision of office staff Performed troubleshooting & technical resolution on computers, printers & other office equipment PAST EXPERIENCE Feb 1997 Feb 2001: U.S. Army as Soldier Infantry soldier, achieved the rank of Private First Class EDUCATION Cyber security & Devops Pathway training, Intellectual Point, 2022 Technical Certificate in Office Administration, Holmes Community College, 2008. Associate of applied science in Business Administration, Western Illinois University, 2003 |
