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AMIE N. TOWNE N2171 County Road K, Waupaca, WI 54981EMAIL AVAILABLE Primary Number Cell PHONE NUMBER AVAILABLEClinical Social WorkerActively involved in information gathering, identifying and analyzing concerns to ensure compliance with various organizations and populations throughout career. Followed directives, and developed recommendations to resolve substantive problems relating to the efficiency, and appropriateness of work operations within many operational and job related programs. Demonstrated ability to use qualitative and quantitative analytical techniques while obtaining superior results in a diverse environment. Actively provided evidence-based multi-systemic treatment (cognitive behavioral therapy, cognitive processing therapy, prolonged exposure therapy and acceptance commitment therapy) to individuals and families with co-morbidity through aggressive outreach and education in an integrated medical model. Implemented group programming to address co-occurring concerns, provided DBT skill-building and psychosocial education. Engaged in providing outreach to Veteran populations in non-traditional settings and intensive case management services. Provide Leadership, mentorship and supervision to colleagues related to clinical and administrative requirements and expectations.EDUCATION:University of St. Thomas, Street Address .Master of Social WorkWinona State University, 1997.Bachelor of Science Degrees in Social Work, ACSW & Sociology,Criminal Justice: CorrectionsEXPERIENCE AND ACHIEVEMENTSAveannaSupervisor: Clinical Director, Lakkin Zuelke phone: 715-258-2130801 W Fulton Street, Ste AWaupaca, WI 54981 10/23-presentWork as a PRN social worker to provide psychosocial assessment, treatment planning and resource linkage to homecare patients. Services are provided as needed in a community based setting to homecare patients receiving care(s) from Aveanna.ThriveworksSupervisor: Regional Director, Yenesia Adent phone: 617-294-5803330 W College Avenue, Ste 303Appleton, WI 54911 07/23-presentAs an independent contractor, provide assessment, treatment planning and provision of evidence-based clinical therapy services to children, adults, couples and families independently in a hybrid position both through a telehealth platform as well as in-person. Referrals to community supports and services when indicated. Safety plans and crisis intervention when indicated.StarbucksManager, Paige Stanislawski phone: 715-489-21491080 W Fulton StreetWaupaca, WI PHONE NUMBER AVAILABLEWorked as a barista. Prepared coffee and tea drinks, food per FDA standards and company brand. Worked cooperatively with a team to provide excellent customer service. Provided a pleasant present within team and to patrons. Provided de-escalation when needed. Maintained the cleanliness of facility and grounds.BetterhelpIndependent providerRemote/telehealth 03/23-presentProvide assessment, treatment planning and provision of evidence-based clinical therapy services to children, adults, couples and families independently through a telehealth platform. Referrals to community supports and services when indicated. Safety plans and crisis intervention when indicated.ThedaCare, IncSupervisor, Kelly Simpson phone: 920-830-6877 01/22-12/223000 E College AvenueAppleton, WI 54915Medical Social Worker providing emotional and emotional support to patients and their families as they approach end of life. Act as an advocate in assisting them to access/linking them to community supports and services in order to best manage their care in the communities that they live in. Provide support with end of life planning and assist in supporting making funeral plans when needed.Family Health La Clinica 02/20-2022Supervisor: Philip Robinson phone: 920-896-3353Family Health La Clinica400 S Townline RoadWautoma, WI 54982Licensed Behavioral Health ClinicianIn compliance with all state and federal statutes and regulating bodies; assess, diagnose, counsel, and provide integrated general and specialty psychotherapeutic and substance abuse treatment, rehabilitation and care coordination for children, adolescents and adults (individual, family, group); provide education and consultation services to providers and staff, community agencies and the public in addition to other related duties as required. Provide and practice mind-body/integrated health care with complimentary care team. Supervise unlicensed clinicians to obtain clinical licensure.MHS Health WI 04/18-12/19Supervisor: Belinda Groshek phone: 414-266-4614MHS Health WI4321 W. College Avenue, Ste 101Appleton, WI 54914Behavioral Health Care ManagerProvided clinical oversight and care for Medicaid/Medicare providers and care recipients throughout the state of WI. Contact was primarily conducted telephonically in order to ensure patient eligibility and access to health care benefits. Completedassessments and treatment plans as well as any additional paperwork required. Utilized metrics to measure and ensure individual and group productivity. Provided training and leadership to mental health staff. Supervise unlicensed clinicians to obtain clinical licensure.U.S. Department of Veterans Affairs: Great Lakes Healthcare System 03/15- 03/18Supervisor: Barbara Gilbert phone: (414) 342-2224Clemet J. Zablocki VA Hospital @Vets place Central3330 W. Wells StreetMilwaukee, WI 53208Social Worker/HUD/VASH Coordinator/GS 12Provides case management and intervention support the Health Care for Homeless Veterans (HCHV) program in a team oriented, recovery-based program. Provides continuity of care for to Veterans as they transition from homelessness, HCHV outreach, GPD & community partners through the HUD/VASH program. Provides consultation and collaborative services to other HCHV programs and direct care to Veterans through; screening/assessment, recovery planning/goal setting, case management, advocacy, education/health promotion and preventions services, psychotherapy and supportive counseling (individual, family or group as is indicated), crisis intervention, coordination/collaboration & referral with VA supports and services as well as those offered by community partners. Provides coverage for other clinical staff, as well as coverage for the Veterans Homeless hotline. Communicates and builds relationships with Veterans and community partners. Collects and reports HUD/VASH program participate data as required. Documents social work interventions in the Veterans medical record. Directs and develops policy to facilitate program implementation agency wide in accordance with all state and federal standards.U.S. Department of Veterans Affairs: Great Lakes Healthcare System 01/13-03/15Supervisor: Barbara Gilbert phone: (414) 342-2224Clemet J. Zablocki VA Hospital @Vets place Central3330 W. Wells StreetMilwaukee, WI 53208Social Worker/Health Care for Reentry Veterans Incarcerated Veterans Re-entry Program/GS 12Healthcare re-entry specialist for VISN 12. Provide outreach to incarcerated Veterans prior to release at 38 state and federal correctional facilities throughout WI and the Upper Peninsula of MI to include but not limited to the following; obtain DD-214 and establish eligibility for Veteran Healthcare; refer, link, coordinate care with community, state and federal benefits/supports/services available to the Veteran and when appropriate their family; pre-release assessment of needs (mental, physical, emotional). Prepare treatment recommendations for review of parole boards. I am on the Incarcerated Veterans Program (IVP) committee for the state of WI. As such, work side-by-side with leadership from the WI Dept. of Corrections, WI Dept. of Workforce Development, WI Depart. of Veteran Affairs to provide care coordination to incarcerated Veterans. Primary incentive(s) to include preventing Veteran homelessness, assist in finding meaningful employment and advocacy in the community in addressing Veteran comorbid needs. Collect, analyze and report data to VISN leadership, central office, the Depart. of Justice and the Bureau of Prisons. On the intimate partner violence prevention committee.U.S. Department of Veterans Affairs: Great Lakes Healthcare System 07/11- 12/12Supervisor: Dennis Thompson phone: (920) 831-0070 Option 4John H. Bradley Community Based Outpatient Clinic (CBOC)14 Tri-park Way, Building #2Appleton, WI 54914Clinical Social Worker: Mental Health Division/GS 11Provide mental health services to individuals, couples, groups/classes to Veteran population at CBOC. Since starting at this clinic site havecontributed and enhanced services by starting evidence-based therapies at the clinic. Took the initiative to start cognitive processing therapyProvide me cccc (CPT) groups, acceptance commitment therapy (ACT) groups, seeking safety, PTSD 101 and orientation classes. Specifically advocated and created classes specific to the needs of women Veterans. Actively collaborated with other treatment providers and extensively with the OEF/OIF/OND team and treating psychiatrists as well as external community providers to provide comprehensive mental health services. Assess, triage, prepare and implement safety, treatment & wellness/recovery plans. Comply with agency policies & procedures related to conduct, documentation & professionalism. Have acted as a motivator to staff and implemented team-building/moral building efforts with success. MH Suite super-user/Champion.U.S. Department of Veterans Affairs: Palo Alto Division 09/09-07/11Supervisor: Joan O. Smith phone: (650) 493-50004951 Arroyo Road, Livermore, CA 94550PTSD Clinical Team (PCT) Social Worker/GS 12Team leader for the Menlo Park Division of the PCT working with a multi-disciplinary team to provide intensive outpatient treatment of PTSD. Provide comprehensive psychosocial assessment and assessment and diagnosis of PTSD and other co-occurring disorders. Provide outreach to Veterans who served in all theatres during all military conflicts to provide information about services offered through the PCT and inviting/easing access to them. Provide psycho-education and evidence-based treatment (cognitive behavioral therapy, cognitive processing therapy, prolonged exposure therapy) for diagnosed symptoms. Provide treatment planning and therapeutic interventions to individuals, couples, families and groups as is clinically indicated. Assist in preparing and submitting stressor statements and other paperwork for service connected rating status. Coordinate with the local Vet Center and other community resources for additional information, support and resources based on individual & family need(s). Collect and track data about persons served and treatment(s) rendered and report on data to local, VISN and central office leadership. Develop programming to be offered based on information collected and develop policy and procedures to implement services efficiently & effectively. Work closely with the National Center for PTSD to assist in research and roll-out national initiatives providing newly implemented evidence-based treatments for PTSD. Establish individual and program goals and ensure that they are met by determining priorities of multiple demands with often competing deadlines and developing and implementing a plan of action to successfully meet them all. Provide crisis services to walk-in clinic and complete intakes for the mental health clinic assessing and managing for risk of harm to the individual seeking services & others; intervening as is appropriate to ensure safety of all. Act as a consultant to the clinic and community agencies re: PTSD/co-occurring concerns and the treatment thereof. MH Suite super-user. MST co-coordinator for the VA Palo Alto Healthcare System. Supervise unlicensed clinicians to obtain clinical licensure.U.S. Department of Veterans Affairs: Northern California Division 09/08-09/09Supervisor: Dr. Chris Leyba phone: (707) 382-8387103 Bodin Circle, Travis Air Force BaseFairfield, CA 94535Clinical Social Worker in the MHICM Program/GS 12Worked with an interdisciplinary team to assist veterans with a history of severe and chronic mental illness to live in their community to the best of their ability by providing psychosocial treatment leading to recovery support in order to minimize the reliance on emergency and inpatient services and maximize utilization of community resources. Provided intensive and supportive case management in home and community. Coordination of primary care and mental health services. Medication management and monitoring. Crisis management. Identify and link to VA and community resources, refer and assist in applying for and determining program eligibility. Provide counseling, therapeutic and psycho-educational support re: mood monitoring and regulation, suicide assessment and prevention, personal issues such as family conflict, financial concerns, social and daily living skills, social inclusion, vocational assessment and access to services as well as co-occurring substance abuse treatment. Collect, track and report data regarding program success and mission compliance. Complete psychosocial assessments, develop person-centered treatment plans and monitor treatment compliance, maintain progress notes.Northpointe Behavioral Healthcare Systems 10/02 - 08/07Supervisor: Fran Foley, Site Director phone: (734) 255-44411714 Jackson Avenue, Ann Arbor, MI 48103Clinical Care ManagerHome based/outpatient therapist involved in a community mental health setting. Supervised home based team ensuring all policies and procedures were followed and met at the highest state and federal levels (Medicaid, Medicare, CARF/ other accrediting bodies). Provided leadership to program staff following the ACT (assertive community treatment model). Primary responsibility included providing therapy to families and children with severe or chronic mental illnesses/severe emotional disorders. Expert witness for evidence-based family services as needed. Used cognitive behavioral therapy; as primary therapeutic intervention while working with families in a systemic and person-centered way. Utilizing the DSM-IV-TR; diagnosed behavioral patterns, and formulated treatment interventions. Provided crisis intervention, completed psychosocial assessments, wrote treatment plans and provided case management to coordinate services/resources/discharge planning while working with a multi-disciplinary team for individuals and groups. Trained and supervised new staff re: crisis intervention, making psychosocial assessments, treatment planning and follow-up. Developed and implemented group programming, provided parent-management education, skill building, and other group programming as part of adult therapy programs. For youth implemented CBT/skill-building groups for youth initiative programs. Major contributor to organizations capabilities as agency coordinator intended for continuing education improving performance for children and families. Facilitated clinical treatment team meetings to coordinate patient care with multi-discipline team (healthcare and mental health care provided professional and non-professional staff, administrative staff and utilization review team). Community liaison skilled in open dialog and effective communications with outside community agencies to creatively identify services, linking and making referrals to such agencies as appropriate. Implemented and supplied the following resources: education to families, community groups and agencies (most often re: issues of mental illness, trauma, determining suicidal risk, anger management, positive parenting, co-occurring disorders, etc.). Professional consultant to local schools for the following issues: behavior plans and issues affecting families. When appropriate, petitioned the probate court on behalf of individuals in need of service(s); prepared and presented treatment recommendations/alternative treatment options to/for consideration and deliberation. Established short and long term program goals for clients, the home based program/staff and self. Personally contributed to revising data collection processes and the development of new policies to collect data regarding program effectiveness and to ensure agency and accreditation goals were met. Supervise unlicensed clinicians to obtain clinical licensure.Bellin Behavioral Healthcare/ Psychiatric Center 05/02 - 10/02Supervisor: Stacey Herzog and Jayne Stefanic phone: (920) 431-5673301 E. St. Joseph Street, Green Bay, WI 54301EAP CounselorProvided outpatient EAP (Employee assistance program) mental health services for all populations. Performed solution-oriented brief therapy for individuals, couples, and families. Developed action plans through problem identification and remediation necessary for problem resolution. Coordinated referral options and served as link between clients and treatment providers. Monitored case programs after referral and provided necessary case management services. Made diagnoses for acute mental illness or suicidal ideation utilizing the DSM-IV-TR. Provided CBT and DBT along with crisis intervention, completed psychosocial assessments, and wrote treatment plans.Brown County Department of Human Services 10/01 - 04/02Supervisor: Roger Tepe, Supervisor phone: (920) 448-6010Brown County Human Services111 N. Jefferson Street, Green Bay WI, 54305Child Protection Investigator/ Case ManagerWorked in a county setting; investigated child abuse and neglect allegations providing crisis intervention to families reducing risk to child. Developed service plan with the parents and community resources as needed while advising parents on problems of child custody or arranging for foster home placement of children. Provided court reports and testimony in child abuse or neglect cases; prepared correspondence, case records and written reports as required. Arranged for placement of children in foster family homes, group homes and residential treatment homes pursuant to court orders or occasional voluntary agreements with parents; provided or arranged for services including counseling, crisis intervention, emergency shelter care, day care, and transportation. Recommended to attorney for presentation in Juvenile Court the reunification/termination of parental rights or adoption; observed and reported individual and group behaviors of children, testified in Juvenile Court cases; prepared service plan agreements, and other reports and correspondence for over 90 cases. Served as the point of contact for mandated reporting of suspected or actual cases of child abuse and/or neglect. Collected and maintained an up-to-date program database, including current enrollment, age and care categories, waiting list, number of staff, etc. Incorporated use of community resources to meet staff and children's needs. Prepared informational papers, fact sheets, studies, and decision papers. Assured reasonable accommodations for children with special needs. Made independent investigations of the circumstances of Protective Services removal of the child from their home; interviewed witnesses; prepared and filed legal petitions; prepared evidence and made written reports to the court based on an agency plan for each child; assisted with Social casework objectives, principles, methods, and caseload management and organization. Knowledge of and proactive use of laws, policies and administrative procedures of social service programs.Dealt with crisis situations including hostile, aggressive and abusive persons. Provided leadership and consultation to other social workers in casework concepts and methodology. Communicate and relate effectively with clients, who may be emotionally or mentally disabled, medically disabled, elderly, substance abusers, victims of domestic violence or fiduciary abuse. Established and maintained effective working relationships with others, including clients, family members and others who may be under distress or duress. Worked to provide referral and intervention services to families and children in a strengths/ ecologically based way congruent with WI state and federal law.Red Wing Youth Outreach Program 04/98 - 06/01Supervisor: Jay Tauer, Chair of the Youth Outreach Committee phone: (651) 385-6612Red Wing Youth Outreach Program434 Main and Broad Streets, Red Wing, MN 55066Director of Youth OutreachCommunity collaborative with the Red Wing ISD, Goodhue County Corrections: Juvenile Court and Social Services, the city of Red Wing servicing multiple risk youth ages 11-20 with issues in their personal and academic lives.Developed and established effective relationships with the Red Wing community. Created and successfully implemented multiple programs to provide outreach to family members. Effectively maximized the performance of staff and volunteers; improving and adding the following programs/services: intensive intervention, education, prevention, case management of individual and group activities/sessions, planning after-school and summer programs. Programs included aspects of experiential education/adventure learning, service and social learning, asset building, mentor partnership, overall health support (physical, emotional, chemical) in an ecological/multi-systemic and reality-based model. Excel in converting complex information into simple, readable formats; highly skilled in grant writing. Developed and implemented appropriate programming creatively coordinating with community resources. Maintain professional relationships with peers achieving high productivity. Identified and coordinated with community resources. Advocated and linked persons to appropriate services in the area. Facilitated groups within the community such as; parenting, discipline, anger management, grief and loss and co-occurring substance abuse.Additional Volunteer and Social Responsibility ProjectsCoast Guard Ombudsman for MLC-PAC, Oakland, CA.Participant in the National Health Service Corp repayment program.Advisor for the Community Justice Diversion Program of Menominee County.CPI certified and trained (non-violent crisis intervention).Consultant and agency representative for the Bay Area Mental Health Consortium of Marinette and Menominee counties.DAR Boys & Girls Club volunteer (5+ hours/week).Emotional Disorders consultant for Menominee county schools.Relay for Life participant and volunteer for American Cancer Society.Participated in Point in time count 2010, 2011, 2012, 2013, 2014.Board member for the Eating Disorders Awareness Committee.Member of the Red Wing area youth outreach committee.Volunteer at the Red Wing area YMCA (5-10 hours/week).Contract worker for Goodhue county Social & Court Services.L.A.M.P. volunteer (Lutheran aid mission pilots), 2/weeks per year (except 1995, 1999 and 2005).Habitat for Humanity volunteer.American Red Cross volunteer.Volunteer with local Vet Center/stand-down participantServed on the Incarcerated Veterans Program Committee in WI.