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PROFESSIONALSUMMARYSKILLSEXPERIENCECandidate's Name
Cleveland, OH 44128 PHONE NUMBER AVAILABLE EMAIL AVAILABLE Energetic Team Leader Outpatient Lab Specimen Processing with exceptional leadership and motivation skills. Encourages team members to meet and exceed performance targets while maintaining quality and consistency. Diplomatic communicator with high-level emotional intelligence and conflict management skills. Skilled in specimen processing demonstrating both hard and soft skills for high stake environments. Quality Improvement  Shift Scheduling Documentation And ReportingTeam work andcollaboration  Team motivation  Attention to detailJune 2001 - December 2023Team Leader Outpatient Lab Specimen ProcessingCleveland Clinic Cleveland, OHSupervised teams and individuals, giving feedback on performance and setting goals for improvement.Organized schedules and daily assignments for team, leveraging individual knowledge, and strengths to maximize team success.Contributed to successful quality control initiatives and implemented new strategies to improve employee work. Provided regular feedback to team members on their performance. Set performance expectations for the team monitoring progress towards goals and providing constructive feedback as needed. Specimen processing, blood, urine, and stool 22 years experience in Epic care Word, and Microsoft experience Kronos., Payroll, attendance, PTO.October 1989 - February 2000Mobile Unit AssistantCleveland, OH Collecting blood samples as a phlebotomist Specimen processing,urine blood samples Proper documentation and storage of specimens.EDUCATIONProtected patients by enforcing strong safety measures, including correct use of restraints and preventive measures against access to hazardous chemicals. Controlled supply use through effective staff training and monitoring. Completed 2years 1986-1988. (BusinessAdministration) - Business AdminMira Costa College, Oceanside, CA