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Title Customer Service Patient Care
Target Location US-NY-Webster
Email Available with paid plan
Phone Available with paid plan
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LISAPOLIDORIEMAIL AVAILABLEPHONE NUMBER AVAILABLEWebster, NEW YORK Street Address
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.PROFESSIONAL SUMMARYUniversity Medical Imaging - 8 yrs 2 mosPatient Care Coordinator  Rochester, NY  07/2013 - 09/2021 Rubinos Submarine And Sports Pub - 0 yrs 10 mosBartender  Webster, NY  12/2012 - 10/2013Rubinos Submarine and Deli - 7 yrs 3 mosDeli Night Manager  Webster, NY  09/2005 - 12/2012 WORK HISTORYEnhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.Reduced wait times by effectively coordinating with medical staff on patient schedules and room availability.Maintained clean and sanitary environment through routine cleaning and maintenance.Maintained clean and organized workspace, ensuring compliance with health and safety regulationsResolved customer complaints professionally and efficiently, maintaining positive atmosphere within establishment.Established rapport with regular customers by remembering names, preferences, and engaging in friendly conversations.Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.Collaborated with team members to maintain clean and sanitary work environment, adhering to health department regulations.Maintained organized workspace, facilitating efficient workflow and reduced preparation time.Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.Observed quality assurance standards to optimize freshness of products.Improved customer satisfaction by providing exceptional service and addressing concerns promptly.Patient confidentialityAppointment SchedulingHIPAA ComplianceOrganization and TimeManagementCustomer ServiceProfessional DemeanorInterpersonal SkillsDocumenting and RecordingInformationGathering Information fromPatientsSKILLS

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