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EMAIL AVAILABLE PHONE NUMBER AVAILABLE
SUMMARY
Business Information Systems graduate with 1 year experience in R, SQL, Python, Tableau, Salesforce and Excel. Proven ability to create data models,
analyze and interpret data from multiple sources. Skilled in developing actionable insights to drive business decisions and strategies. Experienced in
data mining, data cleansing, and data visualization. Creative and results-driven professional seeking a challenging analytical role that leverages my
coding expertise, business acumen, and innovative thinking to drive strategic insights. Eager to contribute my unique blend of analytical skills and
creativity to solve complex problems and optimize processes.
EXPERIENCE
Customer Service Agent
Matchbook Betting Exchange September 2022 - July 2023, Blackpool, Cork Assisted customers with their queries through various communication
channels: chat, email, and phone
Collaborated with the operations team to assess odds and value specials using statistical analysis
Achieved highest number of positive customer reviews on Trustpilot
Worked with Tableau creating visualization models for accessing customer needs
Data Solutions Cooperative Intern
Grant Thornton March 2022 - September 2022, Dublin, Ireland Collaborated on the Data Solutions Team.
Developed and implemented a cutting-edge loan portfolio measurement tool using R, significantly enhancing accuracy and efficiency in
estimating the value of the loan portfolio.
Spearheaded the creation of sophisticated loan portfolio pricing models in R, demonstrating a proactive approach to improving financial
assessment methodologies.
Employed advanced data visualization techniques through PowerBI, resulting in more accessible and insightful representations of complex financial data.
Successfully completed specialized courses in SQL, R, and PowerBI, further enhancing skills and expertise in data analysis and visualization.
PROJECTS
Final Year Project - Achieved a 2:1 in FYP Module (61%) University
College Cork September 2022 - March 2023
Extensive Market Research: The project began with thorough market research, identifying pain points for musicians and venues in
booking live performances, forming the GigGig concept.
User-Centric UI/UX: GigGig's user interface prioritized intuitiveness. Wireframes and prototypes visualized the app's flow and functionality.
Robust Backend: GigGig's backend utilized scalable technology, housing musician profiles, venue data, and gig history. An algorithm matched musicians
with venues based on genre, location, and availability.
Rating and Review System: A comprehensive system built trust within the GigGig community, enabling users to leave feedback after gigs.
Quality Assurance: Rigorous testing resolved bugs, involving musicians, venue owners, and potential users for feedback Continuous Improvement:
Post-launch, GigGig evolves through updates, addressing user feedback and enhancing performance.
Lead Generation and Business Development: Cold approached businesses and venues to gauge interest in the GigGig platform, generating
leads and building relationships with potential clients
Sales and Outreach: Developed and executed outreach strategies to engage with target audiences, promoting GigGig and securing initial
commitments from users
Client Feedback and Iteration: Gathered feedback from musicians, venue owners, and potential users to refine the app, ensuring it met
market needs and expectations
EDUCATION
Bachelor of Business Information Systems
University College Cork Cork 2:1 (68%)
Learning R (2019)
CERTIFICATIONS
LinkedIn Learning 2022
Learning Excel: Data Analysis (2019) by Curtis Frye! Certified in R and R Studio
LinkedIn Learning 2022
Certified in data analysis using Excel Microsoft Azure Fundamentals
Microsoft Learning 2023
Excel: Managing and Analyzing Data
LinkedIn Learning 2023
SKILLS
R studio, SQL, Python, HTML, JavaScript Tableau, Visual Basic, Excel, Adobe Photoshop, Music Production, Video Editing, Statistical Analysis and Modeling,
Microsoft Azure, Communication, Team work, Creativity, Leadership, Customer Service, MS Office, Salesforce, Cold Calling, Networking, Relationship
Development, Salesforce, Negotiation Skills, Prospecting and Lead Generation, Closing Techniques, Active Listening, Resilience and Persistence.
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