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Title Customer Service Social Media
Target Location US-RI-Westerly
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PROFESSIONAL SUMMARY CONTACT. . @& PHONE NUMBER AVAILABLEEntrepreneur and seasoned photographer at Michaela MariePhotography llc, with a proven track record in driving customer = EMAIL AVAILABLEsatisfaction through innovative marketing and relationship building.Leveraged business planning acumen and social media marketing- =e SKILLSexpertise to significantly enhance company presence and revenue.Former Secretary at Main Medical, adept in organizational and e Driven and Determinedcreative thinking. e Customer Servicee Marketing StrategyEXPERIENCE e =Social Media MarketingOwner and Photographer e Relationship BuildingJanuary 2014 - Present Michaela Marie Photography llc, Cranston, e Organizational SkillsRhode Islande Business Planninge Managed the daily operations related to customer service, sales andmarketing.e Contract Managemente Maintained a high standard of customer service . eS CIOLIag Developed and implemented strategies to increase customer e Sales Planningsatisfaction and loyalty.e Managed budgets effectively by accurately forecasting expensesand revenues.e Developed print advertising, social media campaigns, andnetworking events to deliver messages to target audience.e Created innovative marketing plans to drive business growth.e Maximized revenue and long-term net worth by producing resultsand performance.SecretaryApril 2009 - April 2014 Main Medical, Mystic, Connecticute Answered incoming calls promptly and professionally, routingmessages as needed.e Greeted visitors warmly upon arrival at the office; provided friendlycustomer service.e Provided administrative support to physicians, nurses, and otherhealthcare professionals.e Managed patient information and medical records accurately andefficiently, utilizing electronic health record systems.e Answered patient calls in regards to scheduling, medication issuesand surgery-related questions.EDUCATIONBachelor of Arts (B.A.) in CommunicationsMay 2012University of Rhode Island, Kingston, Rhode Island

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