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Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEAUGUST 2023- PRESENTBAKERY ASSOCIATE, GERSERBECKS- MIDDLE RIVER, MDAPRIL 2019- DECEMBER 2022SERVER, STONEY RIVER STEAKHOUSE AND GRILL- ANNAPOLIS, MDServer, New Hire Trainer, Cash Out personnel (office transaction/ledger log), Opener/Closer, Private Event Lead and organization for large business meetings, weddings, and so forthNOVEMBER 2020- APRIL 2021CLINICAL CARE COORDINATOR, JA HEALTHCARE SERVICES- TOWSON, MDProcessed clients billing, worked as HR/payroll administrator, client scheduler, phone operator, maintained all filing, and was meeting lead for other future partnering company presentationsOCTOBER 2016- OCTOBER 2019PRIVATE AID, IN-HOME (INFANT TO GERIATRIC) PROVIDER- FORT LAUDERDALE, FLWorked with children, young adults (special needs) and geriatrics on a one on one basis to provide basic care when their families needed extra assistanceJUNE 2014 JUNE 2015OPERATIONS MANAGER, SEPHORA- White marsh, mdManaged all operational processes of the store- prioritizing and meeting deadlinesAlso, maintained knowledge of sales numbers for the store (and competition stores), the success of each brand, customer service goal numbers, etc. to relay to the CEO, president, and VPNOVEMBER 2013 MAY 2014PRODUCT CONSULTANT/CLIENT EXPERIENCED LEAD, SEPHORA-white marsh, mdProvided exemplary customer service by assisting clients in all areas and products within the store maintaining knowledge and building rapport to make an individualized intimate experience to ensure their loyalty, while maintaining an upbeat attitudeSEPTEMBER 2011- JANUARY 2012ASSISTANT STORE TRAINER, JCPenney corporation- white marsh, mdEntered new hires into store system, made training schedules on data base, and taught classes on customer service and other mandatory skills for all new hiresOCTOBER 2009- APRIL 2013CUSTOMER SERVICE ASSOCIATE, jcpenney corporation, white marsh, mdCROSS-TRAINED AND WORKED ALL DEPARTMENTS OF THE STOREEDUCATION2008HIGH SCHOOL DIPLOMA, perry hall high SCHOOL2008-2011GENERAL EDUCATION, community college of baltimore countyGeneral Education College Courses and Nursing Prerequisites2015-2016CERTIFIED NURSING ASSISTANT, HEAlthcare training solutions(temple hills, md) license #a00160830SKILLSTransaction Ledger ExperienceScheduling/ Input ExperienceHR/ payroll ExperienceSecretarial ExperienceVersatility/ Fast LearnerTeam PlayerClinical Healthcare ExperienceTime ManagementACTIVITIESDistrict 8108 Recognition: Store Associate of the Month (twice)Past experience of Child Daycare Assistant for children ages 1-4 years of ageVolunteered help of 1:1 Special Needs young adults from St. Elizabeth SchoolPassion for helping others, delivering personal, kindhearted, and quality careREFERENCES AVAILABLE UPON REQUEST |