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Click here or scroll down to respond to this candidateCandidate's Name
Memphis, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo secure a higher position within the organization that embraces an innovative and creative style of leadership thus allowing personal/professional growth. Great at multitasking with a strong emphasis in quality customer service and management.Consistently exceeding customer service expectations. Fast, accurate and dependable. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCollections SpecialistGateway Personnel Group-Memphis, TNAugust 2023 to March 2024Fileld appeals on unpaid medical claimsSubmitted medical records Nad authorizations as needed Contact insurance carriers in regards to payments not receive Collect on past due accounts via NexGen and EpicPayment PosterConsolidated Medical Practices of Memphis-Memphis, TN May 2022 to March 2023Collected patient paymentsVerified insurancesExplained UB's and 1500'sSet up payment plansReimbursement Specialist-CollectionsUnified Health Services-Memphis, TNJanuary 2019 to May 2022ResponsibilitiesContact insurance payers, employers, or responsible parties to collect on outstanding accounts receivables.Identify and resolve improper payments, incorrect denials, billing errors and payer discrepancies. Compile accurate and effective appeals and disputes to the appropriate payers and state divisions. Reduce the number of past due accounts through timely follow-up; Reduce the number of past due accounts through escalation and claim resolution; Increase cash performance through effective and persuasive collection attempts; Reduce the number of days in AR for uncollectible accounts. Research, compile, maintain and manage quality data related to collection efforts. Provide feedback to management regarding payer issues, underpayments and denial trend Customer ServiceFinancing/AccountingBalancing of Invoices or accountsOperational Support SpecialistGlasko Smith Kline-Memphis, TNFebruary 2018 to December 2018ResponsibilitiesInstilled GSK values while maintaining safety and quality Managed operators by confirming processSpent 70% of my time on the floor making sure all lines and areas are running as expecting Decreased the turnaround of released productChecked cleaning logs to guarantee complianceIncreased the output for second shift tabletsReviewed batch document and free weigh reports daily Coached and encouraged employees on correct process Performed 2hr Gembas, entered downtime and AARsTrained in SAP(MERP)Customer ServiceEducationBachelor of Science in HistoryMississippi Valley State University - Itta Bena, MS June 2003 to May 2005Associate's degreeSkills Familiar with Medicaid and Logistic Care guidelines while assisting clients Microsoft Excel, Microsoft Word, Sap, Problem management Production Management Medical Billing Insurance Verification Transportation Management Supply Chain HIPAA Accounts Receivable Office Management ICD-10 Medical Records ICD-9 Accounting Microsoft Excel Microsoft Word Microsoft Outlook Warehouse experience Spectrophotometer Food processing Customer service Microsoft Office Documentation review Analysis skills Recruiting Social media management Employee evaluation Shipping & receiving Human resources Employment & labor law Manufacturing Communication skills Negotiation Conflict management Filing Typing Windows Banking AS400 Supervising experience Adobe Acrobat Microsoft Office Microsoft Excel Conflict management Negotiation Time management Medical billing Clerical experience Medical collection Phone etiquette Data entryLanguages English - Expert |
