Candidate Information Title Data Analysis Quality Management Target Location US-NY-Manhattan Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Work HistoryFinanceJoashAsanyaContactAddress0100, Nairobi KenyaPhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLESkillsCustomer SatisfactionCorrective ActionsDocumentation ControlProduct InspectionQuality ManagementSystemsControl ChartsCalibration ManagementQuality MetricsRegulatory CompliancePerformance monitoringCorrection action planningData AnalysisDocumentation AndReportingTeam CollaborationProblem-solving skillsDriven by a commitment to excellence, I leveraged data analysis and problem-solving skills at ASAP Tickets to enhance product quality and compliance, leading to increased efficiency and customer satisfaction. My background in quality management and team collaboration has consistently resulted in strategic improvements and operational excellence across roles. In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures.Quality SpecialistASAP Tickets, Nairobi, Nairobi Province, Kenya(Remote)Maintained up-to-date knowledge on relevantregulations within the industry, ensuring companypractices remained compliant at all times.Conducted detailed root cause analysesfollowing any non-conformance events, leadingto swift identification and mitigation of potential risks.Enhanced team performance through regulartraining sessions and knowledge sharing, resulting in an increase in overall efficiency.Analyzed data from various sources to identifytrends impacting product quality, makingstrategic recommendations for improvementsbased on findings.Improved product quality by implementingrigorous testing protocols and identifying areasfor improvement.2023-09 -CurrentSales AgentASAP Tickets, Nairobi, Nairobi Province, Kenya(Remote)Offered each customer top-notch, personalservice to boost sales and customer satisfaction.Assisted call-in customers with questions andorders.Increased sales and customer satisfactionthrough personalized servicing.Increased sales revenue by consistently meeting2023-07 -2023-09Educationand exceeding sales targets.TranscriptionistAi Media Group, Nairobi, Nairobi Province, Kenya(Remote)Enhanced transcription accuracy by diligentlyproofreading and editing final documents.Followed specific guidelines and style rules tomeet clients' requirements and maintainconsistency.Verified accuracy of transcribed material prior to finalization.Optimized transcription process by utilizingadvanced software tools, resulting in increasedproductivity.Increased client satisfaction by providing timelyand accurate transcriptions for various industries. Maintained strict confidentiality with sensitiveinformation, ensuring client trust and privacy.Reviewed and edited transcribed reports andcorrected material for spelling, grammar, andclarity.2023-01 -2023-07Audit AssistantIrri-Hub, Nairobi, Nairobi Province, KenyaCompleted audits in accordance withregulations and procedures.Collaborated with audit teams to successfullycomplete complex, multi-faceted audits withintight deadlines.Reviewed general ledger transactions to identifyerrors or irregular entries and increased theaccuracy by 23%.Assessed financial statements and records.Increased accuracy of financial data bythoroughly reviewing client documents andaddressing discrepancies promptly.2022-11 -2022-12BBA: EcommerceMultimedia University - Nairobi, Nairobi Province, Kenya2022-09 -2022-12