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Click here or scroll down to respond to this candidateCandidate's Name
Rochester, NY Street Address 585-281-8246 EMAIL AVAILABLE https://LINKEDIN LINK AVAILABLEBranch Sales ManagerA performance-focused leader with proven excellence in optimizing daily client-cantered operations in the banking industry. Expertise in sales, account management, and market penetration, promoting multiple products and services to drive growth. Skilled in improving productivity by encouraging cross-functional collaboration and training team members.Key SkillsStrategic Planning Process Improvement Relationship Building Problem-SolvingClient Acquisition and Retention Training and Team Development Collaborative CommunicationSales Force CRM Systems MS Office Suite Retail Banking Sales ManagementProfessional ExperienceKey Bank April 2022 - CurrentBranch Sales ManagerStreamlined branch operations and employed internal controls, reducing operational costs and augmenting overall efficiency.Improved customer satisfaction scores and positive feedback through data-driven initiatives to foster strong relations and maintain consistency in service delivery.Contributed to customer base expansion and meeting revenue targets by establishing strong relationships within the community, increasing the branch's visibility.Maintained full compliance with regulations and internal policies by boosting risk awareness among staff.Woodforest National Bank, Rochester, NY January 2021 - April 2022Decreased employee turnover rate by fostering an inclusive team environment and implementing professional development and performance recognition programs.Cellular Sales, Rochester, NY January 2016 - January 2021Senior Cellular Sales Consultant/MentorEnhanced staff productivity through ongoing coaching and facilitating leadership development.Organized customer meetings to help resolve technology issues as per their requirements and maintain standards.Generated new clientele by educating both commercial and residential prospects, delivering interactive product/service demonstrations leading to successful lead conversion.Fuccillo Hyunda, Rochester, NY January 2015 - December 2015Sales ConsultantConferred with customers to have insight into their needs and budgetary limits and recommended and sold new and old vehicles meeting their needs.Facilitated test drives to explain vehicle features and benefits.Achieved top 3 status by fostering sustainable client relationships through pre and after-sales customer support, resulting in positive ratings and business repeat.Citizens Bank, Rochester, NY January 2003 - January 2014Branch Sales ManagerDirected daily branch activities and competently hired, trained, and supervised team members. Exhibited ownership of clients concerns and actively resolved service issues.Ranked in the top 3 branches in the region and top 50 nationwide while increasing sales yearly.EducationMonroe Community College, Rochester, NY |
