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Click here or scroll down to respond to this candidateCandidate's Name
Landrum, SC Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedIn: wj-Candidate's Name
Certified Human Resources Business PartnerSUMMARYI am a highly focused and ambitious Certified Human Resources Business Partner with several years of management experience and a proven track record in developing high-performing teams through recruitment, training, organizational development, and performance evaluation. I have successfully worked with senior managers to build the organization to meet performance goals. My strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits, and my strategic collaboration with the executive team to develop talent acquisition and retention goals further demonstrate my commitment to organizational growth.SKILLSBusiness Strategy & AcumenPayroll ManagementDiversity & InclusionMergers & Acquisitions (M&A)Succession PlanningTalent ManagementEmployee Engagement & RetentionHR Legal KnowledgeEmotional IntelligenceLeadership & Career DevelopmentCompliance ManagementEmployee RelationsApplicant Tracking System (ATS)HR Policies & ProceduresStrategic PlanningHuman Resources Information System (HRIS)Organizational Culture & DevelopmentCompensation & Benefits Admin & DesignEXPERIENCESr. Human Resources Manager, 06/2022 to 05/2024Rockit Pest, Inc. dba Rocket Pest - Greenville, SCEnsured labor law postings were up to date and in compliance.Maintained compliance with ACA regulations.Developed and implemented OSHA compliance strategies.Oversaw workers' compensation processes and claims, including posting requirements.Ensured labor law postings were up to date and in compliance.Member of the safety committee to enhance regional safety measures. Develop or bring in other types of training for managers (including new managers) and employees on reporting accidents and/or injuries, vehicle safety, distracted driving, Personal Protective Equipment (PPE), and proper use of equipment such as ladders.Implemented the HRIS and continuously improved system functionality as needed.Implemented payroll system including pay codes, deductions code, Employer Suta rates, General Ledger setup for finance with reporting, garnishments, levies, benefits (integrated into HRIS for electronic enrollment), and Retirement plans.Set up and managed the applicant tracking system (ATS) with continued enhancements. Minimized double entry efforts by bringing pre-employment screenings through API, setting up communication letters throughout the applicant process, and utilizing the free Indeed option through the ATS. Merged each brands Indeed account into one Indeed account. Utilized the Indeed platform for roles we need to promote for more visibility.Examined 10+ brands and 5 pay schedules to consolidate into a single payroll schedule for better organizational efficiency.Managed multi-state payroll for diverse pay groups, including hourly, salaried, base pay plus service production, and annual salary plus sales commissions.Analyzed previous years' claim history to optimize benefits and collaborated with Brokers on strategies for the upcoming years benefits plan to include any items that could also be an advantage on our recruitment side. This past year, the company had a 2% increase. It recommended adding company benefits without additional costs for our employees, such as a higher dental maximum and lower dental deductible, IT credit of $20,000, and Wellness credit of $20,000. We used our IT Credit for TheEAP which allows employees to get help and professional development (10,000+ training videos) and Personal Development (Finances, Find Contractors, Legal help, and Childcare options).Managed the Family and Medical Leave Act (FMLA) and the Americans with Disabilities Act (ADA) process from start to end to ensure employee compliance and support.Designed and executed disciplinary action forms, performance improvement, and succession plans.We reviewed processes and improved options for pre-employment screening procedures across all brands and regions. This resulted in annual savings of $2,500 and the addition of more products to cover nationwide rather than statewide.Managed 401k plan administration from inception to ongoing managementCreated a comprehensive employee handbook, including state-specific addendums.Led the HR team through the M&A processes and oversaw due diligence for integrating the companys setup.Human Resources Manager, 08/2019 to 06/2022Transit Energy Group, LLC - Greenville, SCMaintained company compliance with local, state, and federal laws and established organizational standards.Directed each phase of the hiring process, encompassing employment verification, employee relations investigations, criminal background checks, and onboarding.Collaborated on hiring and training new employees, professional growth of staff, team building, and motivation.Developed succession plans and promotion paths for staff.Implemented a behavioral-based performance management system to define expectations, standards, and key performance areas.Maintained an "open door" policy to encourage employee communication and resolution of issues.Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.Drafted and implemented policies, procedures, and employee handbook for over 1250 employees.Designed and created the business website with a third-party website developer for Transit Energy Group, LLC and affiliates.Worked with managers to achieve compliance with organizational policies, providing information and recommending necessary changes.Implemented and created a Learning Management System with an outside vendor.Adhered to federal and state guidelines and managed payroll and benefits for over 1,250 employees.Structured compensation and benefits according to market conditions and budget demands.Executed company savings by researching full 360 Labor Law Posters, EAP platform, Expense Reimbursement Provider, and Rapid Pay Card program. $25,000 savings with the execution of these platforms and programs.Built external tools to automate program operations and deliver user-friendly implementation.Dr Processed enrollments, terminations, and employee changes for benefit coverages in the HR database and provider portals.Maintained benefit forms and kept data current and available on the company's internal website.Recommended, initiated, and finalized HR actions regarding faculty and staff position management, compensation, employment postings, hiring proposals, and new hire onboarding.Oversaw legal compliance with federal, state, and local laws, regulations, and company policies and procedures.Facilitated the best user experience through continuous support, training classes, webinars, improvements, and communication of system changes.Communicated regularly with the third-party IT team concerning data exchange and technology integration for acquisitions, onboarding, and offboarding.Implementation & Payroll Specialist, 10/2017 to 08/2019PropelHR - Greenville, SCFocused solutions on industry-specific workflow, client base, and protocols, tailoring implementations to client needs.Configured, installed, and handled troubleshooting tasks for various applications.Delivered exceptionally high professionalism and support to each client, upholding the company's commitment to service.Explained complex, technology-related issues in basic, understandable terms to clients.Managed payroll data entry and processing for 65 clients to comply with predetermined company guidelines.Documented and processed all garnishments for bankruptcies, student loans, and child support orders.Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions, and retirement plan withholdings.Applied knowledge of regulations, employment law, and tax code to keep operations compliant with applicable standards.Maintained consistent knowledge of multi-state and local tax regulations.Processed voids and reissues, created a list of non-sufficient funds (NSF) for Human Resources, and made salary changes in payroll and monthly leave accruals.Office Manager Assistant & Dental Assistant, 10/2013 to 10/2017Dhillon Family & Cosmetic Dentistry - Greer, SCKept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.Recorded expenses and maintained accounting records.Created and updated physical records and digital files to maintain current, accurate, compliant documentation.Oversaw office inventory activities by ordering requisitions, stocking, and receiving shipments.Transferred and directed phone calls, guests, and mail to the correct staff members.Established workflow processes, monitored daily productivity, and implemented modifications to improve personnel's performance.Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts, and correcting discrepancies.Conferred with insurance company representatives to expedite payments and resolve filing issues, keeping aging balances low and office finances strong.Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.Cleaned and sanitized dental tools and equipment, straightened treatment rooms, restocked supplies to prep for the next patient, and maintained health and safety practices.Sanitized trays, instruments, and surfaces are used to clean dental office settings and ensure patient safety.Explained treatment procedures and instructed patients on home care guidelines.Scheduled appointments for new and existing customers, determining provider availability and scheduling loads.Documented patient dental health information, medical history, and vital signs for future reference. Used Patterson Eaglesoft to document and maintain patient information and health background.Office Manager Assistant & Dental Assistant, 08/2010 to 10/2013Ashby Park Pediatric Dentistry - Greenville, SCCleaned and sanitized dental tools and equipment, straightened treatment rooms, restocked supplies to prep for the next patient, and maintained health and safety practices.Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.Sanitized trays, instruments, and surfaces are used to clean dental office settings and ensure patient safety.Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting supply orders.Directed phone inquiries, answered customer questions, and scheduled appointments.Processed payments and informed individuals of further financial responsibility to facilitate timely payments.Coordinated master schedule by booking and rescheduling appointments and balancing workloads.Prepared packages for shipment, pickup, and courier services for prompt customer delivery.Performed wide-ranging administrative, financial, and service-related functions.Took impressions of patient's teeth to create dental appliances, like B&L or distal shoes and braces.Supported orthodontist when placing and adjusting oral appliances and coordinating materials.Prepared patients for orthodontists and performed simple tasks such as tightening braces and conducting preliminary examinations.Billing Clerk (Part-Time), 05/2009 to 08/2010Con-Way Freight - Wellford, SCExecuted billing tasks and recorded information in company databases.Used data entry skills to document and input statements accurately.Responded to customer concerns and questions daily.Answered customer telephone calls promptly to avoid on-hold wait times.Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.EDUCATIONNorth Greenville University and Greenville Technical College, South Carolina. Completed 48 credits towards a BS in Business Administration. LIFE Scholarship obtained. Achieved NCAA Division II Softball Scholarship.CERTIFICATIONS & CONTINUOUS PROFESSIONAL DEVELOPMENTCertified HR Business Partner, Certified Compensation & Benefits Professional, Certified DEIB Specialist, Certified HR Organizational Development Practitioner, Certified HR Metrics & Dashboarding Specialist, Workplace Health & Wellbeing Programs, HR Data Science in R Program, High-Impact Performance Management Courses, and more.PROFESSIONAL AFFILIATIONSSociety for Human Resource Management (SHRM)Greenville Society for Human Resource Management (GSHRM), an affiliate of the national SHRM. |
