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Click here or scroll down to respond to this candidateCONTACTAddress : Falls Churchs, VA Street Address
Phone : PHONE NUMBER AVAILABLEEmail : EMAIL AVAILABLESKILLS Strong Work Ethic Exceptional customer service Cash Handling Guest Engagement Memory retention Hospitality service expertise Professional Appearance Cleanliness standards Safe Food Handling High-volume dining Food Running Food safety understanding Sales Techniques Food safety practices Quality Control Table Bussing Allergy awareness Beverage Preparation Tableside Etiquette Food sales and promotion Guest Seating Table Setting Menu presentation Foreign language proficiencyLANGUAGESDariNative or BilingualPashtoFull ProfessionalPROFESSIONAL SUMMARYTalented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. WORK HISTORYServer, 02/2022 to 03/2023OverseasDemonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.Served food and beverages promptly with focused attention to customer needs.Worked with POS system to place orders, manage bills, and handle complimentary items.Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport. Bussed and reset tables to keep dining room and work areas clean. Maintained clean and organized dining areas to uphold restaurant hygiene standards.Resolved customer complaints promptly and professionally to maintain positive reputation.Assisted in training new hires, providing guidance on restaurant standards and best practices.Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.Handled cash transactions accurately, contributing to balanced daily financial reports.Set positive tone for entire dining experience as first point of contact for incoming guests.Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.Explained menu items and suggested appropriate options for food allergy concerns. Used slow periods to restock supplies, ice, trays, and delivery bags. Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.MOHAMMAD MANSOORUrduFull ProfessionalEnglishProfessional WorkingAdhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.Utilized communication practices with kitchen staff to deliver customer meals in timely manner.Maximized table turnover rate by managing reservations and seating arrangements. Upsold high-profit items to enhance sales numbers. Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.EDUCATIONOverseas |
