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Gregarious and Professional.Park Hills, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI have four years experience in horticulture. Commercial and private growth. I have almost four year experience in a call center. Aced agricultural chemistry at M.A.C. Only six more classes until I have a bachelor's. Currently, I have over 20 yrs in sales. I am worth the investment! I have been told that I emit a positive vibe, which has made me approachable for sales. Because of my two decades in sales, I appreciate retention of loyal customers. I have over 20 years in customer service experience, because of that, I approach each interaction with professionalism and confidence. I'm quick witted and light- hearted, but more importantly, I am optimistic. Optimistic that I would be a great* asset to your office. I can show you this when you look at my numbers! Feel free to call me to set up an interview, today! Willing to relocate to: Park Hills, MO - Bonne Terre, MO - Desloge, MO Authorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeSykes Enterprises, IncorporatedMarch 2020 to PresentAnswering phones, at home. Toggling 9 to 12 tabs while entering data and keeping a conversation with the customers.Lead Brand AmbassadorFrontrow Reporting - St. Louis, MOMarch 2014 to PresentI work directly with the public to obtain likes and dislikes of certain products. I then report back to corporations through an event specialist. This information is used to incorporate better marketing strategies to increase sales!Assistant Store ManagerBouquets and More - Gallatin, MOJanuary 2010 to March 2014I was the first face the consumers seen at the front desk! I had arranged and shelved floral designs. Completed inventory. Checked out drawers before and after shifts. Hired and fired. Scheduled and resolved conflicts. Decorated weddings with floral designs, as well as funerals and ceremonies. Made B2B sales to help increase sales! Advertised through local newspapers to increase sales for this local company,as well! Checked out customers and made follow up calls to keep them returning! GrowerAPS - Farmington, MOJune 1999 to September 2003Starting at germination, I raised Flora. From trees to fruits, annuals and perennials, I maintained growth and eventually helped in distribution through sales. EducationClose to a Bachelors in Psychology.Minor in Agricultural Chemicals Columbia Southern University - AlabamaNovember 2016 to October 2018Associates in PsychologyMineral Area College - Park Hills, MODecember 2010 to December 2012Skills 50 WPM data entry (10+ years) Retail experience (10+ years) Customer Care (10+ years) Conflict Resolution (10+ years) Excel (3 years) Word (10+ years) B2B (4 years) Demo Outgoing Customer Service (10+ years) Digital Marketing (3 years) Marketing (10+ years) Branding (10+ years) Horticulture (10+ years) Adobe Photoshop Mowing Social Media Management Email Marketing Leadership Experience (2 years) B2B Sales Windows Typing Time management Microsoft Excel Sales Microsoft Powerpoint WordPress Public Relations Profit & loss Guest services Team management Lawn Care Microsoft Outlook Google Analytics Market Research Adobe Creative Suite Graphic Design Search Engine Optimization (SEO) Copywriting CRM Software Content Management Proofreading Computer networking HR sourcing Blogging Project Management Events Management Web Design Content Development RecruitingLinkshttps://www.glassdoor.com/index.htmAwardsVolunteering Award from St. Patrick's CenterDecember 2017National Readiness CertificationFebruary 2017SILVER.Certifications and LicensesLife Insurance LicenseAssessmentsSales skills ProficientFebruary 2021Influencing and negotiating with customersFull results: ProficientCustomer focus & orientation Highly ProficientFebruary 2021Responding to customer situations with sensitivity Full results: Highly ProficientInside sales ProficientDecember 2021Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientSocial media CompletedJuly 2021Knowledge of popular social media platforms, features, and functions Full results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.PublicationsDean's List and Front page of Daily Journal for Volunteering Additional InformationI have volunteered with Coordinator Linda Dickerson for Habitat for Humanity in St. Francois County, for Supervisor Mona Yates through OAKS senior center for the Meals on Wheels program, For victims of Joplin disaster, helped obtain $10,000 for those that had suffered. I had also worked the election polls in Arnold, Mo. for the year of 2017, which I'm proud to be a part of.Feel free to give my resume' a looksey,then give me a call! |