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Click here or scroll down to respond to this candidateCandidate's Name
Tampa, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCrew TrainerMcDonald's-Tifton, GAJuly 2023 to February 2024Crew TrainerMcDonald's-Tifton, GAJuly 2023 to February 2024Customer Service Associate, Catering AssociateLowry Park Zoo-Tampa, FLAugust 2017 to July 2019Cashiering and providing customer service to our guests Confirmed payments, refunds, etc. Assisted customers with a warm and professional attitude Processed customer transactionsCashier/Customer Service RepresentativeCircle K-Tampa-FLApril 2016 to September 2017Operating a POS register and attending to customers needs StockerWal-Mart Stores,Inc.-Tampa, FLMarch 2015 to September 2016ResponsibilitiesRestock shelves at a department store so customers an shop and buy what they want when they want it and not have to worry about being out of stock. putting products on a stores shelves,in store cases. Accomplishments ability to manage freight and handle customers complaints,also assisting them with their purchases soI can become a manager for the section I'm working in,able to teach others how the task is done on a daily basis.Skills Used customer service,knowledge of merchandise and location of items. Call Center RepresentativeKB PROMOTIONS-Brandon, FLNovember 2015 to February 2016Receiving inbound calls about a cruise vacation package. Sales Associate/Cashier/Customer Service/StockKmart Stores-Tampa, FLOctober 2012 to September 2013Responsibilities handles the cash register such as point of sales. Accountancy and responsible for receiving and disbursing money,using cash substitutes such as checks,credit cards,debit cards. Collects payment for customer purchases. Also providing a variety of services from helping a customer pick out items to ringing up purchases.AccomplishmentsImplemented effective sale strategies which led to 130% achievement of annual sales targets set for the year 2016. Augmented the overall customer base by 60% through leverage of contact referrals and demonstration of high quality customer care services. provide high sales targets,and meet all of them. Work in unison with sales managers to identify and cultivate potential and existing customers by appling a range of sales and marketing strategies.CashierDollar General-Tampa, FLFebruary 2012 to July 2012ResponsibilitiesHandles the cash register such as point of sale. Responsible for receiving and disbursing money. Responsible for taking money in the form of cash,check,or credit card from patrons in exchange for food or services. Scans items,provides change,balances drawer,and processes card transactions. Accomplishments provide the highest level of prompt and friendly customer service which increased client base by 40%. made a huge significant increase in sales by up-selling merchandise displayed at the cash register.Integrated a system that worked with available data to check credit cards for expiry at the time of punching.Skills UsedBasic math skills, Excellent interpersonal communication. Ability to effectively manage time and prioritize tasks. Strong product knowledge and understanding of target customers, Professional telephone etiquette.Sales AssociateRoss Dress For Less-Tampa, FLNovember 2010 to February 2012ResponsibilitiesGreet customers and determined their needs and wants, Discussed type,quality and number of merchandise required for purchase. Recommended merchandise based on individual requirements, Advised customers on utilization and care of merchandise. AccomplishmentsBoosted effectiveness and productivity of the sales team by initiating better incentives for the sales staff directly in contact with customers.Skills UsedHands on experience in display maintenance and housekeeping,Special talent for operating a computerized point of sale cash register and inventory management system. Customer Service RepresentativeWal-Mart Stores,Inc.-Tampa, FLSeptember 2004 to March 2007ResponsibilitiesProvided advice to customers regarding particular products or services. Explained the use and advantage of merchandise to customers.AccomplishmentsEnhanced sales of the assigned department by 50% by implementing contemporary and highly effective sales tactics.Skills UsedAdept at merchandise inspection,tagging,stocking,and display,Proven proficiency with arranging merchandise to maintain the highest level of visual presentation. Food Service CashierBusch Gardens-tampa-Tampa, FLMarch 1998 to February 2001ResponsibilitiesHighly skilled in preparing food in accordance with the highest sanitation standards. Preparing and presenting food,expected to provide supportive assistance like washing up or chopping vegetables,etc. AccomplishmentsBeing able to meet and provide excellent customer service to customers. EducationHigh school or equivalentSouth Shore High School - Brooklyn, NYSeptember 1989 to June 1993Skills Customer Service CSR Call Center Basic Math Phone Etiquette Math Catering Serving Restaurant experience Hospitality POS Cash handling Customer service Retail sales Sales Cash register Guest services Upselling Retail math Leadership Food service Catering Load & unload Basic math Computer literacy Phone etiquette Computer Skills Communication skills Product demos Team management |
