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Street Address .Telephone- PHONE NUMBER AVAILABLEE-mail EMAIL AVAILABLESKILLS SUMMARYStrong interpersonal skills with a proven ability to build positive relationships with clients and guests in hospitality settings.Proficient in handling guest inquiries, resolving issues promptly, and ensuring exceptional customer satisfaction.Experienced in hotel operations including front desk management, reservations, and guest services.Skilled in property management tasks such as maintenance coordination and facility oversight.Efficient in cash handling procedures and point-of-sale systems, ensuring accurate transactions.Adaptability to new technologies and procedures to enhance overall service delivery in hospitality environments.Advanced computer skills including MS Office (Word, Excel, PowerPoint)EDUCATIONMASTERS IN INFORMATION SYSTEMS (MIS)Griffith University, AustraliaPROFESSIONAL EXPERIENCEQRAC Management SDN BHDOperational Hotel & Property ManagerMalaysiaInstapaySupervisorMalaysiaMondial AssistantsCustomer Assistant for European AutomobilesAustraliaCompliance OfficerISS Security, AustraliaLakeshore HotelOperational ManagerBangladeshAssistant Project CoordinatorJapan International Cooperation Agency (JICA), BangladeshEXTRA QUALIFICATIONSPeopleSoft 7Certificate II in Security Operations, AustraliaSenior First Aid, AustraliaIELTS Band Score 6.5, BangladeshHOBBIESTraveling, Socializing, Watching movies, Playing cricket and Other Sports.REFERENCESMs. Munia Khan Ms. Hasina MamatazAunt WifeContact: PHONE NUMBER AVAILABLE Contact: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLE Email: EMAIL AVAILABLE |