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Click here or scroll down to respond to this candidateEMPLOYMENT HISTORYPharmacy TechnicianChewy pharmacy, West Pittston, PA Aug Street Address - Jul 2024 Input information into databases or systems Candidate's Name
Update existing records Scan and upload documents Generate reports Answer customer inquiries via phone, email, or chat Resolve complaints and issues Process orders, returns, and refunds Provide product/service information Maintain customer records Provide exceptional customer service, addressing patient inquiries and concerns Front DeskHoliday Inn, Wilkes-Barre, PA Jun 2022 - Jun 2023 Managed front desk operations, ensuring smooth guest check-ins and check-outs, boosting guest satisfaction Resolved guest complaints promptly, enhancing overall guest experience and loyalty Coordinated with housekeeping and maintenance to ensure timely room readiness, improving operational efficiency Handled guest inquiries and provided accurate information, contributing to positive guest feedback Trained new front desk staff, fostering a collaborative and efficient team environment Boosted operational workflow by streamlining guest service protocols Developed a quick resolution system for guest issues, cutting response time by half Enhanced guest service efficiency by implementing a streamlined communication system DispatcherVector Security, Wilkes-Barre, PA Jan 2009 - Sep 2009 Dispatched the proper medical or police unit to the home or business with an emergency 206 LIBERTY ST, WEST PITTSTON, United States, 18643 PHONE NUMBER AVAILABLE EMAIL AVAILABLE Summer JacobsData entry/ Customer serviceI'm a dedicated employee with 10 years of diverse experience, seeking to transition into a data entry/customer service position. I'm currently pursuing my Bachelor's degree in Business Administration with a focus on Human Resources Management, aiming to leverage organizational abilities. I have a strong foundation in customer service and healthcare operations. Aiming to leverage my organizational abilities, attention to detail, and interpersonal skills to excel in a business management role. Data entry Opening/locking home or business from computer system Testing alarm systems from computer Customer service while installing alarm systemEfficiently coordinated emergency responses, enhancing safety and security for clients.Managed data entry and alarm system testing, ensuring operational integrity and client safety. EDUCATIONBachelor's in business and undergraduateUniversity of Phoenix-Arizona, Phoenix, AZ May 2024 - Aug 2028 COURSESWork style: ReliabilityIndeed Assessments Mar 2023Protecting patient privacyIndeed Assessments May 2023Customer focus & orientationIndeed Assessments Mar 2023Food service: Customer situationsIndeed Assessments Jun 2024Attention to detailIndeed Assessments Jul 2024ProofreadingIndeed Assessments Jul 2024RecruitingIndeed Assessments Jun 2024RecruitingIndeed Assessments May 2023Customer serviceIndeed Assessments Jul 2024Medical receptionist skillsIndeed Assessments Mar 2023Customer serviceIndeed Assessments May 2023Time management skillsIndeed Assessments Jun 2024SKILLSCommunication skillsExperiencedLive ChatSkillfulDatabases Customer supportExpertData entryExpertTime managementExpertFiling WorkdayMicrosoft Word Microsoft ExcelInbound calls Outbound callingData center experience LeadershipMultitasking Microsoft OfficeOffice experience Receptiveness to feedbackGuest Services TypingBookkeeping Appointment schedulingADDITIONAL INFORMATIONCertifications and LicensesDriver's LicenseNon-CDL Class CREFERENCESCarla tottenChewyPHONE NUMBER AVAILABLEDonna mirachiChewyPHONE NUMBER AVAILABLEDannie MartinezChewyPHONE NUMBER AVAILABLE/pre> |
