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Title Sales Engineer Technical
Target Location US-FL-Hallandale
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Candidate's Name
Hallandale Beach, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHighly experienced and capable technology leader with a long track record of delivering exceptional IT management services across healthcare, educational, and other settings. Quick learner who is passionate about developing expertise in new technologies. Exceptionally reliable and strong communicator able to effectively manage a large and diverse group of stakeholders. I am seeking a new full-time position in IT management, network administration, or systems administration where I can deliver exceptional service to an organization. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceTechnical Account ManagerConnections for Business-Hollywood, FLJanuary 2023 to PresentProvide technical knowledge to the client relations and procurement teams to identify and assess potential equipment needs, system requirements, and solutions for existing clients to improve their IT environment. Gather information for all opportunities the Technical Sales Engineer generates, and collaborate with the Lead Project Engineer and assigned Project Technician to complete SOW. Frequent on-site visits to perform needs analysis and ensure client satisfaction. Technical Sales EngineerTrue North Networks-RemoteJune 2022 to September 2022Technical Sales Engineer provides technical knowledge to the client relations team and procurement to assist with identifying solutions for existing clients. Essential FunctionsBackup dispatcher for the True North Future Work Board to maintain the general well-being of the board. This would include assigning tickets and making sure all tickets are moving forward in a timely manner. Work with client relations to solicit new business opportunities from existing TNN clients for replacement of existing equipment and improvement of IT environment. Gather information for the KB9000 for all opportunities generated by the Technical Sales Engineer. Work with the Lead Project Engineer and assigned Project Technician to complete SOW. Work in conjunction with the Sales Team on accounts as the technical resource to assess equipment needs and determine system requirements. Provide technical support toProcurement as needed (i.e. New PC Specs) Provide project engineer work for assigned projects. These may include on-site client visits. Stay up-to-date on latest technology platforms being supported and promoted by TNN.Director / Engineer of ITThe Sagemont School-Weston, FLOctober 2016 to October 2021Senior Technology Coordinator for better Educational Development Director of Network Infrastructure, purchasing, training, security, and programming for an educational facility.Apple Initiative: Lead TeacherWork w/Vendors: Ex. Microsoft VLSC, Azure, O365, Pearson, Best Buy (as vendor), NetSuite, Apple, LenovoGoogle AppsG-SuiteAndroid and iOSMaintain IT Security, Crisis Management, and Video Surveillance Routing/switching, VOIP/SIP/Radius, SDN, Next Generation Firewalls, and Telephony concepts, TCP/IP, MPLS, Wi-Fi, PHPNetwork planning and design and define standards and architecture of hardware and software across three businesses in 2 locations.Coordinate, Manage and guide IT team members based on corporate and Educational objectives.Create IT policies, procedures, and governancePlan and manage strategic IT initiativesOptimize cost of services through a mix of internal and external sources Windows Server buildsVMware server builds and deploymentsImaging of client devices lastly (Windows 10 Pro)Minor and Major Cable runs lastly (Cat 5e)Server racks and punch-downs of cable runsPrint Servers and printer physical setups iMac Labs for engineering and 3D development iPad configurations and deploymentsDirector / Engineer of ITGuardian Technologies Consulting Service Under Contract with ClickAClinic.com Inc.-Lantana, FL January 2013 to June 2016Spearheaded development and implementation of a proprietary telehealth platform, enabling patients to see healthcare providers via remote video.Coordinate, define, and implement IT Strategy across the internal operations Define metrics based on overall business objectives Work w/Venders: Ex. Rackspace, Sure-Scripts, NewCrop ITIL experience. Office 365Google AppsAndroid and IOs experienceRouting/switching, VOIP/SIP/Radius, SDN, Next Generation Firewalls, and Telephony concepts, TCP/IP, MPLS, Wi-Fi, PHPNetwork planning and design and define standards and architecture of hardware and software across three businesses in multiple locations. Control and coordinate overall technology budget & reporting Manage and guide IT team members based on enterprise objectives Control performance objectives based on company standards Maximize mix of in-house versus outsourced services and establishing strategic service provider partnerships within budgetSelect, manage and control IT providersAlign IT risk management with enterprise-side risk management and product objectives Define and adjust IT standards and technologies to fit changing business objectives Create and write IT policies, procedures and governance Plan and manage strategic IT initiativesHIPAA / Hi-Tech Compliance Officer duties including policy and procedure maintenance Manage application portfolio including reference Laboratory Hardware Maintenance, Server optimization, and Updates.Optimize cost of services through a mix of internal and external sources Sr Technical Engineer ManagerMCSE Network Consultants Inc-Township of Brick, NJ July 2010 to December 2013Windows 2008 migration project managerInstall and configure VMware 3.5 servers VMware Sr technician support and implementation Vshpere 4 and 4.5 environment with multi-datacenter 20 front end servers and SAN storage. Install and configure VMware 3.5 serversSupport users in Windows 2003 Active Directory support Exchange server configuration and supportDocumentation and server/workstation configuration profiling TCP/IP, DNS, PC, and MAC-based applications/platforms Implement and monitor complete user security suite including Anti- virus/spam/adware/spywareWindows and Symantec backup softwareDocumentation and server/workstation configuration profiling Network design and architecture Design network and cabling infrastructures for clients. Implement phone system Avaya IP Office designed for small and medium businesses, Exchange 2003 configuration and support Office - 2010 software installation and support Windows and Symantec backup softwareDocumentation and server/workstation configuration profiling Network design and architectWindows XP, Vista, Windows 7 installation and configure on domains. Roselle Board of Education-Public Schools / SIS Data Manager/AdministratorRoselle, NJJuly 2007 to June 2010Assist staff with attendance registers, state, school and district-wide reports. Responsible for new user training and the development of training manuals. Implementation and maintenance of the attendance auto dialer and voice broadcast through the SIS. Assist with the completion of NJ Smart state reporting. Assist in the setup of audio/visual and multi-media requests including video broadcasting and taping, PA/sound systems.Technician duties: maintenance of the district computers (PC and MAC), help desk support, deploying updates, imaging, bell systems, master clocks, obtaining technology supply quotes, maintenance of district inventory and completing help tickets in the service request system. Management of the network peripherals: virus protection, Cymphonix content, and spam filtering Maintenance and management of the WAN/LAN, VOIP Network, POS Cafeteria System, surveillance and identification systems.Train staff on the use of the available district technology and the use of district software. Site Technology SupervisorManchester Regional High School-Haledon, NJJuly 2005 to June 2007Responsible for Network security and maintenance on ten on-site servers, two remote servers, with over 400 clients.Co-chaired technology committee for state mandated technology plan Supervise and Train Assistant techniciansDesigned and implemented student technology internship program Trained in SASI and Class XP programsImplemented and maintained student firewall program Assisted in professional development for faculty and staff Successfully maintained all hardware and software deployment throughout IT Manager/Network AdministratorAnaren Power Products, Inc.-Eatontown, NJJanuary 1998 to December 2003Windows Server 2000 AdministratorDesigned and created Anaren Power Products LAN while Maintaining PBX (AT&T Merlin Legend).Administered Lotus Domino R5 Server, Checkpoint Firewall, and Symantecs Norton Enterprise Server.Upgraded clients from Windows 98 to Windows 2000 Professional assisted joining a WAN under AD as a child domain.Implemented VOIP video conferencing system on a Polycom Viewstation over ISDN lines.In 1999, installed and setup STX/EDI Software that brought sales with Lucent Technologies up from 60% to 100%. Various hardware upgrades (install new Motherboards, Hard Drives, more Memory, etc.)Waldwick School District.Maintained MS Exchange 2003, Windows XP Pro, Printer Services, File Distribution, Back-ups and any hardware or software upgrades. Worked with local administration and school board personnel with project development for cable projects and new building network design.Managed web district websites.Worked with a Fiber Optic backbone, connected on ATM Circuit through Cisco switches and routers for multiple buildings. EducationThomas Edison State College - Trenton, NJOcean County College - Toms River, NJSkills TCP/IP WAN Network Firewalls Computer Networking Microsoft Windows Server VMWare LAN Active Directory Disaster Recovery Microsoft Windows Microsoft Exchange System Administration DHCP Network Administration DNS Network Infrastructure Operating Systems Information Security Help Desk Technical Support Network Monitoring Network Support Customer serviceCertifications and LicensesCCNA Routing & SwitchingMCSE

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