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Title Customer Service Representative - Work From Home
Target Location US-GA-Atlanta
Email Available with paid plan
Phone Available with paid plan
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                                               Shamsud-Din Jaiteh
                         Street Address , United States of America
                                Cell Phone: PHONE NUMBER AVAILABLE   EMAIL AVAILABLE

OBJECTIVE
      A Customer Service position that will enable me to use my strong communication and organizational
      skills, customer service background, and my ability to work well with others. Desire a position with
      career growth potential.
Education
       Westlake High School, 2019, High School Diploma
       Georgia State University, 2024, Bachelor's Degree

ACCOMPLISHMENTS
        Competent using software including Windows, Word, PowerPoint, E-mail, and the Internet.
        Work well as a team member or independently.
        Met or exceeded all performance goals to date.

CAPABILITIES
        Developed a customized order entry process to meet customers' specific ordering needs, improving
        accuracy, on-time delivery, and customer satisfaction.
        Provided a high level of customer service and client relations based on outstanding communication
        and interpersonal skills.
        Established and maintain effective business relationships with external and internal
        customers, improving communication between customers and company.

EMPLOYMENT HISTORY                                                Arise   Atlanta, Ga   2019 to 2021
    Built rapport with customers through effective and precise communication. Answered billing questions
    and take payments. Work through 5 different screens on one computer. Performed diagnostics and
    troubleshooting of system issues, documented help desk tickets/resolutions, and maintained equipment
    inventory lists. Processed new orders and made sales.
        Rahim s Seafood   Atlanta, GA   2021 to 2024
      Energetic Manager and restaurant worker. Have filled in for catering food service and a fast food
      restaurant position. Complimented for great personality, work ethic, and solid hustle. Managed a team of
      five cooks, two cashiers, and three waiters.
       Ikhlas Seafood and Pastries   Atlanta, GA   2017 to 2021
       The dynamic Manager and restaurant employee has experience covering shifts in catering food service
       and a fast food restaurant. Praised for exceptional personality, strong work ethic, and efficient work
       pace.

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