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Title Protection Specialist Customer Service
Target Location US-MD-Waldorf
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PERSONAL PROTECTION SPECIALISTCONTACTPHONE NUMBER AVAILABLEStevenABrooks1EMAIL AVAILABLEPROFILEHighly competent certified Personal Protection Specialist with hands-on experience ensuring the safety and welfare of entertainment, media, and private clientele. Extremely detail-oriented, vigilant, and astute problem solver recognized for my ability in conflict resolution. Valued in my ability to make quick decisions in emergency situations. Effective communicator who listens and takes appropriate actions.SKILLSCONFLICT RESOLUTIONEXCEPTIONAL ABILITY TO MAKEQUICK DECISIONS IN EMERGENCIESDEESCALATION TECHNIQUESCPR/FIRST AID CERTIFIEDEXPERIENCELeftwich Global Protective Service2022 - PresentREGULARLY ASSESSING RISKS, VULNERABILITIES AND THREATSDEESCALATE TENSE SITUATIONS OR INDIVIDUALS THAT ARISE AT THE CLIENT RESIDENCE AND/OR EVENTSPROMPTLY IDENTIFY AND ESCALATE DEFICIENCIES/FAILURES.PROVEN ABILITY TO APPLY SOUND JUDGMENT AND USE DISCRETION WHEN DEALING WITH SENSITIVE INFORMATION.RESPONDS TO, ASSESSES AND TAKES APPROPRIATE ACTIONS DURING EMERGENCY SITUATIONSWashington Metropolitan Area Transit Authority1999 - 2021PROVIDES EXCEPTIONAL CUSTOMER SERVICEEFFECTIVELY ENGAGES PATRONS TO DIFFUSE CONFRONTATIONS BEFORE THEY ESCALATE.MAINTAINS ENVIRONMENTAL CONTROL OF VEHICLE TO ENSURE A SAFE AND ENJOYABLE RIDESECURING THE COMPANYS PROPERTY FROM THEFT AND VANDALISM DC Central Detention Facility1997- 1999SUPERVISION OF INMATES AND INMATE ACTIVITY IN DETENTION FACILITIES.MANAGES INMATE HOLDING AREAS.ENFORCES RULES AND REGULATIONS GOVERNING FACILITY SECURITY, INMATE CONDUCT, AND INMATE ACCOUNTABILITY.IDENTIFIES POSSIBLE SAFETY THREATS AND ENACTS VIABLE PLAN OF ACTION.DELIVERS SOLUTIONS TO UNUSUAL CIRCUMSTANCES.ENSURE THE SAFETY OF INMATES AND FELLOW OFFICERS. EDUCATIONElite IPAAugust 2022Executive Security InternationalFebruary 2022ICON GlobalFebruary 2022COVID Compliance Officer CertificationMarch 2022Executive Protection InstituteOctober 2018H D Woodson High SchoolJune 1990

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