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Click here or scroll down to respond to this candidateCandidate's Name
Ridgewood, NY Street Address | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE
Summary
Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.
Extensive computer training, including knowledge of Microsoft Office & Jira, and troubleshooting most computer problems.
Skilled in Vendor sourcing, Contract negotiation, Operations management, & Inventory management.
Education
HIGH SCHOOL DIPLOMA | GROVER CLEVELAND HIGH SCHOOL
Concentration in General Educational Development Global Studies; graduated with 3.0 G.P.A.
Experience
PROPERTY ADMINISTRATOR MANAGER | WILLARD J PRICE LLC | 3/2022 - CURRENT
Maintaining accurate resident records and customer relations: This involves keeping detailed records of residents'
information, such as rent payments, deposits, and application fees. maintaining positive relationships with residents,
addressing their concerns and providing assistance when needed.
Working with office staff for prudent rent collection: Collaborating with the office staff, ensure that rent collection is done
efficiently and on time. Coordinating with leasing agents, sending out rent notices, and following up on late payments.
Producing delinquency reports: On a monthly basis, generate reports that identify residents who are behind on their rent
payments. Tracking delinquencies and taking appropriate action, such as sending reminders or initiating eviction procedures
if necessary.
Scheduling site visits: When necessary, arranging and conducting site visits to the property. These visits could be for
inspections, resolving maintenance issues, or addressing resident concerns.
Assisting leasing agents in marketing vacant space: Support leasing agents in marketing and promoting vacant units. Include
conducting property tours for prospective residents, providing information about available units, and assisting with lease
signings.
Accepting service requests from residents: Receive and process service requests from residents, ensuring they are routed to
the appropriate maintenance staff or contractors for timely resolution.
Organizing and filing paperwork: Keeping organized records by filing paperwork related to leases, resident information,
maintenance requests, and other property-related documents.
Managing maintenance and office team: Overseeing the maintenance and office staff, providing guidance, support, and
supervision to ensure efficient operations and customer satisfaction.
Overseeing move-in and move-out process: Managing the process of residents moving in and out of the property, ensuring a
smooth transition and addressing any related issues or concerns.
Audits to ensure compliance with NYCHA and Section 8 standards, as well as weekly inspections of the building and grounds to
identify maintenance needs or safety concerns.
Preparing reports for regulatory agencies: Prepare various reports required by regulatory agencies and other government
entities. These reports provide information on the property's compliance with regulations and its overall performance.
Resolving complaints and grievances: conducting meetings to address and resolve resident complaints and grievances,
ensuring that their concerns are addressed in a timely and satisfactory manner.
Ensuring security system effectiveness: oversee the security system to maintain a safe environment.
SENIOR PRODUCT MANAGER/PURCHASING MANAGER | BRICKHOUSE SECURITY 12/2010 | 9/2022
Managed the entire product life cycle, starting with strategic planning.
Conducted in-depth market research on uses and functions of designs.
Researched market of unmet needs for existing customers as well as potential new customers.
Maintained product vision through software updates and revisions.
Coordinate product launches with Digital Marketing Manager to maximize effectiveness.
Ensured products met or exceeded company expectations. Excelled at gathering customer feedback and requirements;
communicating needed changes to the development team; and overseeing, high-quality rollouts to on-time and on-budget
conclusion.
Provided Sales & Technical Support training for new product launches, updated software, and product revisions.
Assisted Digital Marketing Manager with Website Maintenance, Merchandising, Implementing products to Marketlive &
BigCommerce.
Managed and coordinated all convention set-ups (product assortments, creatives, etc.)
Developed a deep understanding of the business objectives of internal and external stakeholders; evangelized the product
vision and built trust by maintaining an accurate and achievable roadmap.
Created, monitored and managed weekly batches of purchase orders.
Served as liaison between warehouse workers and suppliers to ensure timely delivery.
Researched and evaluated suppliers, negotiated new contracts and monitored contract performance.
Maintained inventory management systems to ensure reduced spend, proper stock levels & customer satisfaction.
Responsible for 30% increase in GPS device sales YoY.
OPERATIONS COORDINATOR | INDUSTRIAL FIRE & SECURITY SERVICES | AUGUST 2009 AUGUST 2010
Responsible for identifying and resolving customer issues.
Responsible for maintaining contract services as well as installers/subcontractors
Approved all monitoring agreements as well as signed off on all Installs for home and business customers.
Provided technical support for RPS, Compass, Bosch, Honeywell, and DSC.
PREVENTION SPECIALIST/LEAD PREVENTION SPECIALIST | SMART INTERACTIVE/ IVERIFY SECURITY | FEBRUARY 2002
JULY 2010
Managed local and remote video surveillance, intrusion accounts including audio and access controls systems.
Provided facility managers with video alarms verification information.
Deployed and managed in field technicians to install sites for both home residents and businesses.
Provided in field technicians with technical support which included install assistance, troubleshooting, & confirming alarms
were armed.
Managed all Open/Closed services as well as installed database; providing daily reports to supervisors.
Experienced in system applications such as Video Central, Adpro, Digiop, Rapid Eye & RPS Radionics systems, Mastermind.
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