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Title Technical Support Customer Service
Target Location US-NJ-East Brunswick
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PHONE NUMBER AVAILABLEEDUCATIONRutgers University-New BrunswickMajor - Computer EngineeringExpected Graduation Date  May 2026Cumulative GPA  3.29SUMMARYMotivated Computer Engineering student at Rutgers University with a strong foundation in technical support and a passion for cybersecurity. Proven experience in data collection, organization, and creating interactive maps using Python during a GIS internship. Additionally, as a basketball coach at St. Mark Christian Academy, I developed exceptional communication skills by working closely with children and parents. Seeking a help desk position to leverage my technical skills, enhance my problem-solving abilities, and gain hands-on experience as a stepping stone toward a career in cybersecurity. Adept at troubleshooting, and customer service, and eager to contribute to a dynamic IT team.RELEVANT COURSES:Princpials of Electrical Eng IPrincpials of Electrical Eng IIDigital Logic DesignIntro To Comp ScienceInt Computer for EngGrant WritingPROJECTS:Circuits October 2023 - December 2023Actively building a remote-controlled RC car using an ArduinoArduino-powered projects (including joystick-controlled servo-motor, brightness-controlled LED, and speed-controlled motor)Built a switch-controlled circuit that controls a traffic light. We used LEDs in a trial to make sure the concept works then we implemented the circuit in a real traffic lightSKILLS:Technical Skills - Circuit Analysis, Schematics, Arduino, Java, C++, Linux, Python, tinkerCAD, SolderingLanguages - English, Arabic, SpanishPROFESSIONAL EXPERIENCE:Port Authority of New York and New Jersey, Manhattan NY GIS Intern July 2024 - August 2024Collected and organized geospatial data to create comprehensive datasets for geographic analysis.Developed interactive maps using Python, enabling visualization of data in specific geographic locations.Compiled and structured data sets to facilitate understanding and utilization by other GIS specialists.Pathak Technologies LLC, Princeton NJ Sales Representative Apr 2023  presentHelp to increase revenue streams in a startup company in NanotechnologyPitch to potential investors, partners, and subcontractorsMake government bids and fulfill ordersSt Mark Coptic Christian Academy, South Brunswick NJ Gym Coach Mar 2023  May 2023As a head basketball coach, trained a group of 10-15 children for two hoursPitched the program to parentsORGANIZATIONS:Rutgers Formula Racing Club Member of Electrical Team Sep 2023  presentWork in a $7M construction shop building an electric Formula Racing CarTest and run electrical components on & off the Formula carInvolved in understanding and constructing the safety electrical components and efficiency of the carLEADERSHIP:Coptic Club Secretary Sep 2021  Jun 2022Hosted 100+ member High School ClubCreated fundraisers that went to people in need in EgyptDeveloped presentations/ lessons giving a spiritual word to club members

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