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Coppell, TX 75019PHONE NUMBER AVAILABLEEMAIL AVAILABLEBold ProfileSUMMARYDedicated and adaptable professional with aproactive attitude and the ability to learnquickly. Strong work ethic and effectivecommunication skills. Eager to contribute toa dynamic team and support organizationalgoals. Experienced in fast-pacedenvironments and adaptable to last-minutechanges. Thrives under pressure andconsistently earns high marks for workquality and speed. Results-orientedindividual with a passion for continuouslearning and innovation. Known forleveraging analytical thinking and creativityto solve problems and deliver high-impactsolutions in fast-paced environments.SKILLS Butterflies, needles Collections Blood Glucose Monitoring Specimen Collection Clinical Documentation Patient Monitoring Attention to Detail Appointment Scheduling Punctual and Dependable Customer Service Database Administration Document Control Order Processing Document processing Medical Billing Data Entry Document Scanning Computer Skills MultitaskingZoila AngelEXPERIENCESeptember 2023 - CurrentHealth Technician Texas Health Resource Flower Mound, TX October 2021 - August 2023Technician Health Phlebotomys Medical City Las Colinas HCA Irving, TX Phlebotomy: Venipuncture Order of Draw Dispose of biomedical waste in accordance with standardsJune 2016 - September 2021Health Technician Baylor Scott Center Frisco, TX May 1995 - June 1999Technician health and Phlebotomy Clinical Endocrinology Laboratory Clean facilities or sitesSelect equipment, materials, or supplies for cleaning or maintenance, Clean and disinfect all areas of the hospital to provide quality services to our patients using AIDET rules Verify that the patient has everything they need. Collaborated with colleagues from different departments to resolve customer issues quickly. Provided remote support for customers when needed. Completed scheduled appointments on time to drive quality service. Finger & Heel Sticks Finger Stick Capillary Maintain medical records BloodCulturaParticipated in training to maintain technical expertise and proficiency on applicable equipment. Clean facilities or sitesSelect equipment, materials, or supplies for cleaning or maintenance, Clean and disinfect all areas of the hospital to provide quality services to our patients using AIDET rules Verify that the patient has everything they need Enter the patient's data for admission and keep track of the materials needed. Assisted in developing policies related to safety protocols for EVS technicians. Implemented new technologies such as automated systems or robotics into daily operations when appropriate. Venipuncture Order of Draw Dispose of biomedical waste in accordance with standards Finger & Heel Sticks Finger Stick Capillary Maintain medical records BloodCulturEDUCATIONJanuary 2023Texas School of PhlebotomyTexas School of Phlebotomy, Irving, TXJanuary 2021Hudson Community CollegeHudson Community College, Union City, NJwindows, Exel, PowerpointJanuary 2000GEDHudson Community College, Union City, NJJanuary 1998U.I.T.A - College Business Administration/Marketing and Publicity U.I.T.A - College, CARACAS, VENEZUELALANGUAGESSpanish:Native/ BilingualEnglish:ProfessionalCERTIFICATIONSCERTIFICATION PHLEBOTOMYS AND HOME HEALTH AIDECERTIFICATION ADMINISTRATIONCERTIFICATION ADVERTISING AND MARKETIN