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Satish Mishra EMAIL AVAILABLEPhiladelphia PA Street Address  PHONE NUMBER AVAILABLEEDUCATIONTEMPLE UNIVERSITY  Fox School of Business, Philadelphia, PABachelor of Business Administration Graduated: December Street Address
Major: Business Management GPA: 3.Street Address
Selected Courses: Global Business Policies, Critical Skills Managers, Communicating in Organizations, Financial Management, Digital Marketing, CRM & Data Analysis, Operations Management, IntrapreneurshipCOMMUNITY COLLEGE OF PHILADELPHIA  Philadelphia, PA Graduated: May 2021Associate of Arts, Business GPA: 3.65EXPERIENCECOMMUNITY COLLEGE OF PHILADELPHIA, Philadelphia, PA May 2019  September 2020Office AssistantGreeted visitors by providing resources for an information technology help desk for a local community college.Assisted with clerical tasks such as answering phones, managing databases, and writing correspondence.Maintained functioning office equipment by troubleshooting issues and completing basic repairs.Monitored office supply use and stock levels, placing replenishment orders as needed.PROFESSIONAL CERTIFICATESCertification of fidelity Investment in Certification J.P Morgan in InvestmentCustomer Service Job Simulation (June 2024) Banking Job Simulation (June 2024)PROJECTS EXPERIENCECRM and Data Analysis, Digital Systems January 2023  April 2023Mastered Salesforce and SPSS, leveraging capabilities to manage customer relationships, analyze data, and drive business growth.Developed expertise in Excel, utilizing its functions to create data visualizations, perform statistical analysis, and optimize business processes.Utilized Google My Business to expand understanding with applications in marketing, customer engagement, and business optimization.Applied knowledge of CRM tools and data analysis software to real-world case studies, demonstrating the ability to drive business insights and inform strategic decisions.Market Research, Digital Marketing August 2022  December 2022Conducted a comprehensive market analysis for a local startup, providing insights on target audience, market trends, and competitive landscape.Utilized statistical tools to analyze survey data, resulting in actionable recommendations that contributed to the startup's successful product launch, including identifying key customer segments and informing product development.Presented findings to the executive team, receiving positive feedback for the depth of research and clear presentation, demonstrating the ability to communicate complex data insights effectively to stakeholders.Applied market research skills to develop a comprehensive marketing strategy, including market segmentation, positioning, and campaign measurement, showcasing the ability to translate research into actionable marketing plans.SKILLSSoftware: Microsoft Word, Excel, PowerPoint, Google My Business, SPSS, Digital System, Outlook and Salesforce.Languages: Fluent in Nepali, Awadhi, Hindi, and Urdu.